Headquarters Location
The Procter & Gamble Company
Detergent
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Overview
Customer Complaints
198 Customer Complaints
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Most Recent Customer Complaint
06/27/2019
The Procter & Gamble Company Response
07/02/2019
Thanks for contacting the Better Business Bureau (BBB) and P&G/Old Spice. We’re very sorry you were disappointed with your recent experience involving your Old Spice Barber Shop purchase. As a Company, we're dedicated to making products that improve the lives of our consumers who use them and providing excellent service to all who get in touch with us is the heart of what we do.
We’d love to work directly with you to resolve this matter to our mutual satisfaction. To that end, please check your e-mail for a message from Old Spice.
Again, we’re sorry you were unhappy, and we regret any inconvenience this has caused you. We value your loyalty to P&G/Old Spice products and welcome the opportunity to address your concerns.
Customer Reviews
43 Customer Reviews
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Most Recent Customer Review
Melissa M
07/08/2019
Local BBB
BBB Cincinnati
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BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.