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Find a Location

Container One has 1 locations, listed below.

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    Business ProfileforContainer One

    Cargo Container
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.41/5stars

    Average of 191 Customer Reviews

    Customer Complaints

    32 complaints closed in last 3 years

    8 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/18/2019

    Years in Business: 15

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    At Container One, our company vision is driven by our proven track record of success. Having sold and delivered over 50,000 containers in the past three years, we have established ourselves as a trusted and reliable single-source supplier for all container needs.
    Our vision is to provide customers with a seamless and efficient experience in acquiring the containers they require for commercial, residential, and agriculture needs. We achieve this by offering fast and accurate online pricing and ordering systems, ensuring a hassle-free process.
    Transparency and integrity are at the core of our values. We believe in being open and honest with our customers, providing them with the information they need to make informed decisions. Our user-friendly website, positive Google reviews, and BBB rating reflect our commitment to delivering exceptional products and services.

    Container One is in the Shipping Container/ Shipping Container Accessory/ Portable Storage Container Industries. We specialize in the sale, rent-to-own, and modification of shipping containers for various purposes, such as storage, offices, housing, and more. And we serve 3 markets: Commercial, Residential, and Agriculture.

    Products & Services

    20' Container, 40' Standard Container, 40' High Cube Container, 45' Container, Shipping Containers, New and Used, 20' Container, 40' Standard Container, 40' High Cube Container, Shipping Containers, New and Used, 8' Portable Storage Container, 12' Portable Container, 16' Portable Storage Containers, 20' Portable Storage Containers, Accessories, Roll up Door, Windows, Man Doors

    Business Details

    Location of This Business
    8204 N Palmyra Rd, Canfield, OH 44406-9790
    BBB File Opened:
    6/21/2018
    Years in Business:
    15
    Business Started:
    2/1/2009
    Business Started Locally:
    2/1/2009
    Business Incorporated:
    2/20/2009
    Accredited Since:
    7/18/2019
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Glenn Taylor, President/CEO
    • Mr. Garrett Taylor, Executive Vice President
    Contact Information

    Principal

    • Mr. Glenn Taylor, President/CEO

    Customer Contact

    • Mr. Garrett Taylor, Executive Vice President

    Customer Complaints

    32 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/08/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I ordered a "Wind and Watertight" used shipping container from Container One. A few days after the delivery there was a light rainstorm, and it was discovered that there is a significant hole in the roof of the container with a substantial leak. This was obviously a long-standing issue, as the floor of the container beneath the leak has been replaced. When I contacted Container One about the issue, they offered to send a sticker patch along with minimal instructions ( a three minute tutorial video and a 6 step application process that included steps such as "remove the patch from the packaging"), and for me to apply it myself. The guarantee of Container One States:"CONTAINER ONE WILL REPAIR OR CAUSE TO BE REPAIRED ANY EQUIPMENT WITHIN THIS GUARANTEE PERIOD THAT DOES NOT MEET THE CONDITIONS ABOVE. THIS GUARANTEE DOES NOT GUARANTEE THE COSMETIC APPEARANCE OF CONTAINERS. CONTAINER ONE WILL SEND ISO (INTERNATIONAL SHIPPING ORGANIZATION) APPROVED PERMANENT PATCHES IN CASE OF A HOLE. PURCHASER IS AWARE THAT ALL CONTAINERS ARE USED CONTAINERS AND ALL USED CONTAINERS WILL HAVE SURFACE RUST, DENTS, AND SCRATCHES, DUE TO NORMAL WEAR AND TEAR DUE TO USE IN THE INTERNATIONAL SHIPPING ENVIRONMENT."Note it stated that it will "Repair or cause to be repaired" and "and " will send ISO approved permeant patch". No where does it state that the customer will be responsible to enact the repairs personally.The container was defective on arrival and container one refuses to "Repair or cause to be repaired" the shipping container I purchased, insisting that I am capable of performing the repair personally. I am not comfortable attaching the patch in a way the will ensure a correct and long term repair and request the Container One send a qualified individual with the proper tools and training to enact the repair on my container.
    Read More

    Customer Reviews

    191 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sharon B

    5 stars

    04/24/2024

    Container delivery went well and Container in good shape And very pleased I have two more containers coming Hoping the delivery goes well like this one

    Local BBB

    BBB of Mahoning Valley

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