Complaints
This profile includes complaints for Omnipoint Management Solutions's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 76 total complaints in the last 3 years.
- 23 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:11/08/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Omnipotent Management Solutions has been calling me repeatedly and I have no relationship or business with this company. I am requesting that they cease and desist all communications and contact to me.
Business Response
Date: 12/03/2024
The phone number has been removed. There will be no further calls to the consumer.Initial Complaint
Date:08/16/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Omni management called my wife recently. Today,8/16/24 they called me. Both times they were looking for someone else. Neither my wife or myself have ever had any business with these people. My wife told them to stop calling and blocked them. I’m about to do the same. We have no association with the person they claim to be looking for.Business Response
Date: 08/20/2024
The consumer's number has been removed from our system. They will not receive any further calls. We apologize for any inconvenience this may have caused.Initial Complaint
Date:08/07/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This business has contacted family without any expressed permission asking personal questions. I have never done business with this company directly. I wish for the business to cease contact with me, any of my family and friends, as well as any other third party.Business Response
Date: 08/07/2024
The account has been closed as cease and desist.Initial Complaint
Date:08/06/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Omnipoint is harassing me and my family with repeated phone calls.Business Response
Date: 08/07/2024
The account has been closed as cease and desist.Initial Complaint
Date:08/02/2024
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This business has contacted family without any expressed permission asking personal questions and has harassed them. I have never done business with this company directly. I wish for the business to cease contact with me, any of my family and friends, as well as any other third party. They are stating where I work and what shift i work and I never gave them or anyone tha information.Business Response
Date: 08/05/2024
The account has been closed as cease and desist.Customer Answer
Date: 08/06/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
******* *****
Initial Complaint
Date:08/02/2024
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
They've contacted my wife and parents to try and find me, but they are relentless and won't say what it is in regard to. Stop harassing me and my family, or I WILL file a Cease and DesistBusiness Response
Date: 08/05/2024
The account has been closed as cease and desist.Customer Answer
Date: 08/06/2024
Better Business Bureau:They attempted to call yesterday (8-5-2024) at 3:19pm, but I hit ignore and blocked the number. If I get another call from them, I'm reopening the issue. I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. Again, if they call anyone who knows me asking for me, I will reopen the case. Thank you BBB for helping me sort this out. Regards,****** ******Initial Complaint
Date:07/31/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Omni point solutions are calling family members. Have no relationship with this company. The need to stop harrassing us.Business Response
Date: 08/01/2024
The account has been closed as cease and desist, per the consumer's request.Initial Complaint
Date:07/29/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This business has contacted family without any expressed permission asking personal questions. I have never done business with this company directly. I wish for the business to cease contact with me, any of my family and friends, as well as any other third party.Business Response
Date: 07/30/2024
The account has been closed as cease and desist, per the consumer's request.Initial Complaint
Date:07/18/2024
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I have been called by omnipoint at least 5 times a day for a month. It is a violation of my privacy and I will be filing a cease and desist if it persistsBusiness Response
Date: 07/20/2024
The account has been closed as cease and desist per the consumer's request.Customer Answer
Date: 07/22/2024
Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me, as long as they do not contact me again. Regards, **** *********Initial Complaint
Date:07/17/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This business is repeatedly calling me and I believe they have the wrong number. They have previously asked to speak to a person I do not know and I do not have any unsettled debt.Business Response
Date: 07/18/2024
The consumer's phone number has been removed from our system. We apologize for any inconvenience.
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