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Business Profile

Payroll Services

SurePayroll

Headquarters

Reviews

Customer Review Ratings

4.3/5 stars

Average of 207 Customer Reviews

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Review Details

  • Review fromGabriel S

    Date: 06/06/2023

    5 stars
    *********************** is so diligent and helpful. We appreciate his tremendous work ethic!
  • Review fromLeslie S

    Date: 06/06/2023

    5 stars
    ************************* was very professional to work with! I highly recommend him.
  • Review fromLynnaye B

    Date: 06/06/2023

    2 stars
    The major issue I currently have with SurePayroll is that the sales rep who got me set up expressed that the first 6 months would be free. Well that is not the case. They charged my account this month. When I contacted SurePayroll and spoke with a different sales rep he informed me that it is a "staggered promotion" in which it is every other month free for 6 months. This was never expressed to me this way. This company is deceitful! If you have to stretch the truth to make a sale then you should not be in business. I am extremely disappointed about this LIE and will be looking to move my payroll elsewhere.
  • Review fromChad L

    Date: 06/05/2023

    5 stars
    *********************** was phenomenal. After I had to reschedule our meeting 100 times, he never gave up. ***** was knowledgeable, beyond helpful, and provided great client service. I now know why I was referred to SurePayroll and am pleased to have joined. Thanks ***** for your patience, education, and going the extra mile!
  • Review fromArsha M

    Date: 06/04/2023

    5 stars
    ***** did an excellent job assisting me in getting setup. Very knowledgeable and helpful with answering any of my questions!
  • Review fromNESTORA S

    Date: 06/02/2023

    5 stars
    Very nice attention and it was very easy to set up the account. Than you very much for the support
  • Review fromRichard B

    Date: 06/01/2023

    5 stars
    Ashley ******* was invaluable in getting my account started. She was professional and made the process painless. A pleasure to work with, made sure I understood my responsibilities going forward. First time hiring employees for me.
  • Review fromKim V

    Date: 06/01/2023

    5 stars
    Joesph **** as so helpful. Made the transition to SurePayroll very easy. I was referred by another customer of SurePayroll and they were correct - amazing service.
    Thank you and keep up the good work.
  • Review fromDoug C

    Date: 06/01/2023

    5 stars
    John **** was an excellent payroll sales rep and made the whole process very easy to run our first payroll.
  • Review fromJuan A

    Date: 05/31/2023

    5 stars
    Excellent service received by Joseph Long, very helpful, and solved all my issues. I’m so pleased!

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