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Business Profile

Vitamins and Supplements

Nutrafol
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1.12

Average of 51 Customer Reviews

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Review Details

  • Aubrey G

    Date: 04/10/2025

    If I could leave 0 stars, I would. First of all, I took this supplement one time. An hour later, I felt like someone had drugged me. I felt very drowsy and disoriented. I woke in the middle of the night with stomach cramps, and I had loose stools. The next day going to work I forgot my purse (I never do this!) and I felt weak, tired, and I had heart and chest pain and anxiety. I couldnt even go to the gym and I go 5-6x/week regularly. They did reimburse me, thankfully. But the side effects are dangerous. And the doctor they had call me was less than helpful, and told me my symptoms were rare with this product. That was a lie. Look at all the other reviews. I later found out that my friends mom had taken it for a month and got extremely sick. So I warn people with caution, do NOT buy into this Nutrafol SCAM. Please do not take their supplement!

  • CHERYL B

    Date: 12/06/2024

    I ordered the product from the commercial they are running. upon realizing the first charge was for ****** for automatic subscription when opening a new customer account. I Canceled. Charge 2, ****** was just for the product alone. I Canceled. This is deceptive business practice . Buyer Beware!

  • Diane T

    Date: 12/02/2024

    Wish I could put 0 stars. Called to cancel my membership quite awhile ago. Now the 3 month subscription renewed and their customer service phone number and email and are a never ending circle. No one calls you back, emails you back and cannot be put in line for a call back. Just keeps directing you to log in to your account. Don't do it unless you plan on paying for life.

  • Cate P

    Date: 12/01/2024

    Charged me for an order I didn't know was coming. (Average of 1.12 stars here on BBB.) Unlike others, would not let me cancel my subscription. This site is a scam. Called, sent an email and texted. I would go with another reputable company.

  • Shannon B

    Date: 11/22/2024

    I used this product since 2018. It did not make my hair grow, but because I have serious hair loss, was afraid if I stopped using it the fallout would be worse. Then today I read that Nutrafol can cause liver damage. I asked for a refund on my new bottle, which only 2 pills were taken from, and they refused. They only take returns on completely sealed bottles. I also learned that there is a class-action lawsuit against Nutrafol for deceptive advertising. This is an ineffective and possibly dangerous product from a deceptive company. Now I am worried about my health after using this product. DO NOT RISK YOUR HEALTH and get scammed by NUTRAFOL. I wish there were negative star options on the review.

  • Kenneth G

    Date: 11/22/2024

    This company does NOT deliver on its subscriptions in 2024. The product is fine though I have not seen any real results. They were very prompt in 2023, but for some unexplained reason they quit timely delivery in 2023. They were over a month behind in delivery but kept billing and just made promises of delivery that were either not fulfilled or delivered a month late and not necessarily a complete order. I stopped by subscription to see if they would complete the order that was outstanding. After finally receiving it over a 2 months later, I decided to try to restart, but once again, we are over 3 weeks past promise date.I do not trust this entity anymore and would not recommend to anyone.

  • Jen R

    Date: 11/21/2024

    If I could give zero stars I would. I am a 55 yr old woman who used to have thick long hair. With age and pregnancies it began to break, thin and shed. I was desperate and read that Nutrafol is the best thing on the market. Well I can tell you Ive been using it for 5 months and I see no improvement. In fact I think its getting worse! I thought maybe my hair needed to shed more before coming in thick? Im beyond disappointed. It did not work for me!!

  • Virginia B

    Date: 10/13/2024

    I stopped using this product. I used it for 2 years. I did see improvement in thickness and growth. On the negative side I experienced issues with my digestive tract. Just sick. Twice I was sent product after cancelling my subscription and being charged. Not worth the aggravation.Since stopping the digestive issues are gone.

  • DG G

    Date: 10/03/2024

    DO NOT ORDER FROM THIS COMPANY...unless you don't mind them deciding your subscription.Ordered from this Company, paid full price as I DID NOT WANT a monthly subscription.Checked my account,....charged for a monthly re-occurring charge from Nutrafol...That is soooooo BOGUS.

  • Chris c

    Date: 07/26/2024

    Nutrafol is sending ******** email disguised as my cable company saying that I owe back payment and my cable service will be suspended.address that sent the email is: grow@nutrafol... not from my cable company.If this is how they get business, it is a SCAM

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