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About

About This Business

Nutrafol offers retail of whole-body wellness and hair health products.

BBB Accredited Since: 5/31/2023

Years in Business: 11

Business Details

BBB File Opened:
5/1/2019
Business Started:
5/2/2014
Business Incorporated:
5/2/2014
Type of Entity:
Corporation
Alternate Names:
Nutraceutical Wellness, Inc.
Business Management:
Mr. Giorgos Tsetis, Co-Founder/CEO
Mr. Roland Peralta, Co-Founder and Chief Innovation and Product Officer
Dr. Sophia Kagan MD, Co-Founder and Chief Medical Advisor
Ms. Nichole Williamson, VP, Retention Marketing
Rex Kennedy, Director of Customer Experience

Additional Contact Information

Principal Contacts
Mr. Giorgos Tsetis, Co-Founder/CEO
Mr. Roland Peralta, Co-Founder and Chief Innovation and Product Officer
Dr. Sophia Kagan MD, Co-Founder and Chief Medical Advisor
Ms. Nichole Williamson, VP, Retention Marketing
Rex Kennedy, Director of Customer Experience
Customer Contacts
Ms. Nichole Williamson, VP, Retention Marketing
Additional Email Addresses
Sales: Email this Business
Technical Support: Email this Business
Customer Service: Email this Business

Additional Information

Latest Reviews

  • Kristen K

    "I have now taken Nutrofol for 8 months. The only thing it has done for me is give me a huge waste of money, and initially an itchy scalp from a reaction to the ingredients." ... Read full review

  • Maureen J

    "I agree about the delivery, there is usually a delay so I got ahead of it by a month and that solved the problem. Thats why I only gave four stars." ... Read full review

  • Megan A

    "This company has terrible customer service, uses a low bid delivery service no one has ever heard of and doesn't promptly rectify the situation when the delivery company they've contracted with doesn't deliver the product and has no tracking information seven days after having received the package for delivery. So why the does the BBB give it an A+ rating with this many bad reviews?" ... Read full review

View all Reviews

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