Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Find local businesses
Share
Business Profile

Financial Technology

Zip
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB
Visit Website(888) 274-3159Write a Review

About

Important information

  • Customer Complaint:
    Please be advised that due to the volume of complaints
    received for this business, BBB publishes 1 out of every 5 complaints handled
    through our conciliation process.

Overview

Zip

19 Union Sq W Fl 10

New York, NY 10003-3340

BBB Accreditation & Rating

Zip is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

Join Trusted Businesses

Become BBB Accredited

About This Business

Zip is a financial technology firm which offers payment flexibility options such as buy now pay later (BNPL).

BBB Accredited Since: 8/31/2023

Years in Business: 8

Business Details

Local BBB:
BBB Serving Metropolitan New York
BBB File Opened:
12/11/2018
Business Started:
8/7/2017
Business Incorporated:
8/7/2017
Type of Entity:
Corporation
Alternate Names:
Zip Co US Inc.
Business Management:
Mr. David Tyler, General Counsel, Chief Compliance Officer & Head of Regulatory Affairs

Additional Contact Information

Principal Contacts
Mr. David Tyler, General Counsel, Chief Compliance Officer & Head of Regulatory Affairs
Social Media

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Refund and Exchange Policy
All refunds must be requested from and will be provided by the merchant that the purchase was made with. We are a payment processer and are not involved in securing refunds from merchants. 
Business Categories
Financial Technology, Consumer Finance Companies, Financing, Online Payments

Latest Reviews

  • Rachel P

    "ZERO STARS!" ... Read full review

  • Jorge H

    "I purchased gift card never resive it and the charger mi for it"

  • Joshua B

    "No items were purchased yet Zip still took money from my bank account. After chatting with customer support their answe was " oh well, wait a few weeks " that is not acceptable and I had to dispute the charges with REMOVEDFargo."

View all Reviews

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.