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Business Profile

TV Program Distributors

DAZN Group Ltd.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in TV Program Distributors.

Reviews

Customer Review Ratings

1

Average of 107 Customer Reviews

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Review Details

  • Jimmy M

    Date: 07/30/2025

    Just like everyone else. Avoid at all cost they will charge you for a whole year.

  • Chris A

    Date: 07/23/2025

    Avoid if you can. ****** "DAZN Class Action Lawsuit". They will mischarge & overcharge you.

  • Nanci J

    Date: 07/16/2025

    Total disappointment. Any other services let's you manage the account and cancel payments accordingly. This is a rip off, they get you into an annual subscription and refuse to let you cancel further payments until "contract is done". Be aware. Don't sign up for this scam!

  • isaac h

    Date: 07/15/2025

    I am extremely disappointed in DAZNs unethical billing practices. I canceled my subscription through their platform, which has a deliberately confusing and vague cancellation process. Despite following the steps to unsubscribe, **** continued charging my account without authorization.There was no confirmation of cancellation, no clear way to verify it went through, and absolutely no transparency. When I reached out for help, I received no meaningful resolutionjust automated responses and a lack of accountability.This isnt just an isolated mistake; it feels like a predatory business model that traps users in a cycle of recurring charges even after they attempt to leave. Based on other reviews Ive seen, Im not the only one being taken advantage ***** requesting a full refund for all charges made after my cancellation and demanding that **** revise its cancellation process to meet basic consumer protection standards. I hope the BBB can help hold them accountable.

  • Karim H

    Date: 07/14/2025

    I subscribed for world club cup and cancelled on the same day I registered because I did not need the subscription beyond the cup.The cancellation process is lengthy and confusing. I ended up being charged for the following month and when I contacted **** for refund on the same day of the automatic subscription, they rejected and I paid for one more month with no use. ****.

  • Ronal M

    Date: 05/05/2025

    Im extremely disappointed with my experience using this service. I initially signed up for what was advertised as a 7-day free trial on 05/03/2025, specifically to watch one event. Given that I was unfamiliar with the company, I documented the entire sign-up process with screenshots to protect myself in case of issues.Unfortunately, despite believing I had chosen the trial option, I was later informed that I had been signed up for an annual subscription. I noticed this immediately and reached out to their customer support on the same daywithin 24 hoursto clarify and resolve the ************ my surprise, the support team was unhelpful and dismissive, stating there was nothing they could do and that I was now locked into a 12-month contract. This lack of flexibility and unwillingness to acknowledge a clear user experience flaw is deeply frustrating.The user interface was confusing, and the customer service experience only added to my dissatisfaction. I now find myself stuck paying monthly for a service I do not want, all because of a misleading or poorly designed sign-up process.I strongly urge others to avoid this platform. Its not worth the headache just to watch a single sporting eventthere are better, more transparent options out there.

  • Thera M

    Date: 04/14/2025

    **** has been aware that someone has been stealing my money, using my card information without my knowledge on an account that doesnt belong to me and is in no way mine. They wont let me cancel. They tell me to cancel from the account AGAIN KNOWING IT IS NOT MINE AND I AM BEING STOLEN FROM. They stop answering me when I tell them I need to be removed from this evil individual stealing from me and account that has never been mine. This company is horrendous with horrible customer service. They are disgusting.

  • Jamie M

    Date: 04/06/2025

    Cancel if you have it, during the month you're using it. They tend to rip ppl off.

  • M. B.

    Date: 04/01/2025

    Shady marketing & contract practices. Their "Monthly saver" subscription has rightfully been renamed "Annual - monthly payments" since I signed up. The original title insinuated a month-to-month plan, which is what I intended to sign up for. No receipt or copy of the plan is provided by **** to consumers upon signing up. Consequently, I only found out they had me on an 12-month contract after I spot-checked my AMEX bill.

  • Terrance M

    Date: 03/16/2025

    Dont not subscribe. They are a rip off. They charge you monthly and dont show you any fights. When you try and cancel they dont want to give you a refund. Straight Fraud.

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