26 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Marie J
1 star05/16/2024
As others have said, this used to be great but is not a completely scam. I saved a lot of points to invest in their crypto only to have it pulled out without my approval and took 5% of their fee without me taking any action. I now have over $500 that they owe me. I log in exactly at the time the gift cards are available once a week and within one minute they are sold out. Total scam!Review from Whitney W
1 star04/15/2024
This app is a scam and will not allow you to redeem points for gift cards. Someone needs to force them to comply with what their marketing says their app provides.Review from Michael Z
1 star04/11/2024
Gift cards arent sold out, you never release them. This is such a scam. You are taking our data, collecting money from businesses, and not providing gift certificates. I again keep trying every week exactly at start time and cant get a gift card. Whats the point of collecting points and you cant use them! This is a scam! This is fraudelent!Review from Bailee O
1 star03/07/2024
I have been a loyal drop customer for years. They recently change the redemption process for the points that you earn. They release a limited amount of gift cards every Thursday at 1pm EST. Every week I have opened my drop app 10 minutes early in hopes of redeeming a gift card and I get absolutely nothing!! Even though I always press the redeem button within SECONDS of the gift cards being released. The app has either given me an error message saying I need to update my app (I always keep it updated) or it says that all the gift cards have been redeemed for the week. This app has turned into a total scam!! I currently have $68 in points that I will probably never get back. I have removed all my accounts and credit cards from this app!!Review from Corey L
1 star02/25/2024
They mislead their customers. You used to be able to redeem gift cards through them now they make it impossible.Review from Kayla T
1 star02/16/2024
SCAM - They have collected information and REFUSE to give customers their rewards. UNLINK YOUR CARDS.Review from Pavel S
1 star01/25/2024
The same as the others, this is a complete scam! They collected data for years and are now not willing to pay what was promised.I'm waiting for a lawsuit.Review from Dina T
1 star12/14/2023
Complete scam! Everyone you try to redeem a gift card it is either sold out or you must verify your email, update the app, or some other lame excuse to get you to not redeem a gift card. I regret using this as I couldnt used all of my earnings on Rakuten instead.Review from Melissa B
1 star12/14/2023
Beware of giving this company any of your information and time, so they can sell it for profit while you fight for 30 seconds for one of 240 weekly gift cards with 5 million other users. Today, I pressed the button to redeem, chose my gift card, and was told they "ran out" when they got to me. It's been the same song and dance since they revamped their platform. I will delete the app today with $50 that I have been trying to redeem for a YEAR. It's not worth the time to fight for that when so many other apps are worth your time and do not limit redemption. Every response I've seen from the company is some version of "I'm so sorry we ran out, try again next week!" I have better things to do with my time, and deleting the app is the last few seconds of time I will spend on this app. They will surely have financial issues when they keep losing participants who provide the information they sell. I left one star because I couldn't leave less than that.Review from Matthew C
1 star12/07/2023
This app is absolutely horrible! I have ~$413.00 in accrued earnings from my linked card purchases, however I will never get one red cent from this company. Gift card redemption is every Thursday at 1:00 pm, however you will never be able to redeem your gift card as they are sold out at 1:01 pm. So, now I have a substantial accrued amount which is absolutely worthless.An offer to convert your points into crypto was introduced however if you accepted this option, you cannot cash out, as it goes right back into your Drop account. See below:FAQ I had investments in Bitcoin or Ethereum.Where did my points go?Any points invested into crypto have been returned to your points balance in full. If you lost points due to market conditions, we added the difference to your balance as a bonus. WHAT A WASTE OF TIME. And if anyone reads this, just dont use this app.
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