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Business Profile

Financial Technology

Gerald Wallet

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Financial Technology.

Reviews

Customer Review Ratings

1.14

Average of 36 Customer Reviews

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Review Details

  • christopher b

    Date: 06/21/2024

    ****** believed in bitcoin recovery because I was made to understand that it is not possible. But sometime in June last year I fell for a binary options scam which promised a higher return and I lost close to $73,200. I read an article online as regards to a recovery expert so I reached out to them and to my surprise I got all bitcoins recovered within 72 hours time. I dont know if Im allowed to share the links here but you can contact them if you are finding it very difficult to withdraw your funds at email: ******* phil232 @ gm ail com whats app +1--- (76---2)-----381------96------03

    Gerald Wallet

    Date: 02/17/2025

    Thank you for taking the time to leave a review. However, it looks like your feedback may have been posted on our profile by mistake, as our company is not involved in cryptocurrency, investments, or fund recovery services.If your review was intended for a different company, we kindly ask that you remove it to ensure accurate information for others. If you need any assistance related to our app, feel free to reach out to our support team.

  • Gabrielle W

    Date: 06/17/2024

    Can't use cash advance without buying a minimum of $10 from their overpriced 'cornerstore'. Shipping over doubles the coat. So, if you're 'approved for a cash advance of $15' you first have to spend $10 in their cornerstore, which then comes out to an additional $15 shipping- aka, to 'borrow' $15, you have to spend $25 to buy overpriced s*** Absolutely ridiculous. Can't cashout without purchasing from their store. The absolute dumbest cash advance app/idea I've come across.

    Gerald Wallet

    Date: 06/19/2024

    Good day,Our app services are all for free, we do not charge membership fees. Especially, we do not force any of our users to use our app if they don't feel like the app suits their needs.Please feel free to reach out to our Customer Support team via app messaging so that we can help you with your approved amount.

  • Stephanie S

    Date: 05/29/2024

    I was approved for an advance of $37.50. In order to obtain advance, I would have to purchase something out of their "corner store" or obtain a TMobile Blueberry plan (which I have no idea what that even is). The products from the "corner store" they offer a very overpriced and shipping costs is ridiculous. I was told once I bought products from the store, I was able to transfer the remaining balance of my advance. I tried to buy the cheapest thing from the store and my total came out to $26.00. I was left w/ about $11 to transfer. Their "transfer advance" feature is not working. You're not allowed to obtain a refund or send the products back whatsoever. This app is a total ******** feel it should be taken down immediately.

    Gerald Wallet

    Date: 06/19/2024

    Good day,Our services are now free, as we do not charge membership fees.We do not force anyone to participate, nor try our products and services if they don't suit their current needs.Kindly reach out to our customer support team via in app messaging if you have any concerns regarding your account. Thank you.

  • Patricia G

    Date: 05/21/2024

    No Star ? the customer service ***** and the app doesn't even work just getting people's money for subscription and then you either can't access the advance due to your card not being verified or it tells you to come back in 23 hours and you do hopefully it work but again it says come back in 17 hours what a company please take them down off ****** app store

    Gerald Wallet

    Date: 06/19/2024

    Good day,We have moved away from membership fees which started May 15, 2024. Our services are all for free. We even provided all our users refunds for all their paid memberships since their account creation date.Please reach out to our support team if you have any other questions/complaints.Thank you.

  • Montre C

    Date: 10/11/2023

    This company ***** I asked for an extension for the repayment date for my cash advance because an unexpected financial issue came up and they refused nor would they revoke my ACH Authorization.

    Gerald Wallet

    Date: 02/17/2025

    We sincerely apologize for the delayed response to your complaint from last year. We understand how important it is to address concerns in a timely manner, and we regret that we didnt respond sooner.Weve made significant improvements to our processes, including better support for repayment extensions and ACH revocations. If you are still experiencing any issues or have any concerns, please dont hesitate to reach out to our support teamwed be happy to assist you.Thank you for your patience and for bringing this to our attention. We truly appreciate your feedback as it helps us continue to improve.

  • Cody H

    Date: 08/28/2023

    Told me I was approved for $53.70 cash advance. All I had to do was pay the $9.99 subscription fee. Which I did. Then it kicked me out my account and said I was no longer eligible. I contacted customer service through chat where I was informed not to worry I wasnt charged. This was after I sent screenshots of the email I received saying I paid the subscription fee and a screen shot of it coming out of my bank account. They quit responding after that. This company is a SCAM. They are tricking people into paying $10 for nothing.

    Gerald Wallet

    Date: 02/17/2025

    We sincerely apologize for the delayed response to your complaint. We understand how important it is to address concerns in a timely manner, and we regret that we didnt respond sooner.Since then, we have made significant changes to our service, including removing subscription fees. Additionally, we do not require any upfront payments, charge interest, have subscriptions, or impose late fees. After reviewing your account, we also see that the membership fee you paid has been refunded. If you have any further questions or need assistance, please dont hesitate to reach out to our support team. Your feedback is valuable, and we appreciate the opportunity to make things right.

  • Richard L

    Date: 08/23/2023

    Gerald is a joke. What a waste of time. Can't do anything with this app. Very misleading!

  • Cassandra S

    Date: 08/11/2023

    I continually have difficulty obtaining the advances it states I qualify For. It is helpful when it works, but after using this for over A year I've now been put on A wait list because I had To reconnect my card due to identify theft. There is no number to call only chat that is sometimes Available. Why pay A membership for no service ?

  • Colleen B

    Date: 08/06/2023

    This app really deserves zero stars. **************** is non existent.

  • Cam M

    Date: 07/31/2023

    I wouldnt recommend this app at all. I was offered a very small cash advance. Which was supposed to be paid back 4 days later. The day after the advance they gave the advance, they deducted the money from my account the next day.

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