Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Financial Technology

Deferit, Inc.

Reviews

Customer Review Ratings

4.05/5 stars

Average of 151 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromNikki V

    Date: 09/03/2024

    5 stars
    Amazing customer service and help with your bills. Very responsive and communicative

    Deferit, Inc.

    Date: 09/04/2024

    Hi *****! We're glad to hear that Deferit has been helpful with your billsthanks for sharing your seamless experience with us! Anytime you need assistance, our Customer Heroes are always ready to help!
  • Review fromTiffani D

    Date: 09/01/2024

    5 stars
    Deferit is an amazing company! The app is easy to use and their customer service is top tier! Shout out to ******** for all of your help!

    Deferit, Inc.

    Date: 09/03/2024

    Hi *******! We're so glad to hear that you find the Deferit app easy to use and that our Customer Heroes, like ********, provided top-notch support. Your feedback means a lot to usthanks so much for the shoutout!
  • Review fromamarvalous o

    Date: 08/31/2024

    5 stars
    This company is excellent. I have used this company for a variety of bills and they have been clutch each time. The customer service is timely and responsive and bills are paid in full based on your dollar amount input swiftly. I trust they don't change a thing to their service and continue to grow. This company can help your budgeting goals a thousand fold. The only change I wish they can add to their service is credit cards. You can't go wrong using this company to pay your bills.

    Deferit, Inc.

    Date: 09/03/2024

    Hi there! Thank you for sharing your Deferit experience with us! We're happy to hear that you can rely on Deferit during those challenging times. Were here to ensure that your payments are on time and we're here to help whenever you need us. Thank you for being a part of Deferit!
  • Review fromChristopher K

    Date: 08/30/2024

    5 stars
    Fast respond love the customer service I just need one more thing handle my account is locked I would like delete one of the accounts its saying I have two

    Deferit, Inc.

    Date: 09/03/2024

    Thank you for the five stars, ***********! At Deferit, our Customer Heroes are committed to your satisfaction with our prompt responses, and we're glad to see your accounts been unlocked. If you need any further help, don't hesitate to reach outwe're here for you!
  • Review fromIsh E

    Date: 08/30/2024

    4 stars
    ***** was thoughtful and found a way to go beyond what i asked or expected. Made my day better!

    Deferit, Inc.

    Date: 09/03/2024

    Thanks for the shoutout, Ish! We're glad to hear that ***** has showcased her commitment to your Deferit experience by going above and beyond! Please keep an eye on a follow-up email from us; we'd love to learn more on how we can earn that extra star from you soon!
  • Review fromEmiliano M

    Date: 08/29/2024

    5 stars
    My problem was handled quickly with no problems it was greatly appreciated

    Deferit, Inc.

    Date: 08/30/2024

    Hi ********! Thank you for sharing your experience with us. Were glad to hear that your problem was handled quickly and efficiently. Your satisfaction is our top priority, and were always here to help. Thanks again for being a part of Deferit!
  • Review fromWanda A

    Date: 08/28/2024

    5 stars
    Great service and prompt resolution, truly appreciate the support from customer service.

    Deferit, Inc.

    Date: 08/29/2024

    Hi *****! We appreciate your supportthank you for sharing your experience with us! It' At Deferit, were committed to your seamless experience every step of the way, and your positive feedback means a lot to us! If you need any further assistance or got questions, dont hesitate to reach out. Thanks for being part of Deferit!
  • Review fromBrittany H

    Date: 08/28/2024

    5 stars
    I truly loved working with their team to get my bill paid! This was a true blessing and ******** made it so easy to talk to her and get my account verified!

    Deferit, Inc.

    Date: 08/29/2024

    Hi ********! Thank you so much for sharing your awesome Deferit experience with us! Were truly glad to hear that ******** made the process of verifying your account and paying your bill so easy. Our Customer Heroes are always here to help. Anytime you need assistance, don't hesitate just to give us a shout. Thank you for being the best part of Deferit!
  • Review fromNo N

    Date: 08/22/2024

    1 star
    This company is HORRIBLE, I have never had a company that caused my credit score to drop soo drastically!! They literally caused my score to drop over 100 points!! I had the idea that they were similar to Afterpay, Affirm, or Klarna, were they only do SOFT credit checks and once you are approved and set up 4 payments that's it! Deferit on the other hand took my credit score down to the 500's which is horrible! I am EXTREMELY DISAPPOINTED AND HURT!!!

    Deferit, Inc.

    Date: 08/23/2024

    Hi *******,

    Thank you for reaching out and sharing your concerns. We understand how important your credit score is, and were here to help.

    Weve sent you an email with details explaining why your credit score may have temporarily changed and how it can improve over time.

    If you have any more questions or need further assistance, please dont hesitate to contact us. Were dedicated to supporting you and ensuring a positive experience.

    Thank you for your patience and understanding.
  • Review fromJANIECE B

    Date: 08/21/2024

    5 stars
    Excellent app! This service has been God sent. **************** is quick and responsive.

    Deferit, Inc.

    Date: 08/22/2024

    Hi *******! Thank you so much for sharing your experience with Deferit! We're happy to hear that our Customer Heroes have been prompt and effective in assisting you. Your feedback means a lot to us. If you ever need anything, were always here to help!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.