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Business Profile

Internet Marketing Services

Find a Top Doc, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Marketing Services.

Complaints

Customer Complaints Summary

  • 115 total complaints in the last 3 years.
  • 31 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/03/2025

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was contacted by "Today's Nurse" and was told they would help promote my nursing educational products, feature me in their magazine, and create an online profile for me on their website. My card was charged but I never received the correspondence they described, requesting me to edit my profile before they submitted it. Reddit has several nurses who had the same experience, all calling it a scam. I called the number listed and the answering machine states the number is for "Find a Top Doc." Website is ***************

    Business Response

    Date: 02/18/2025

    This matter has been resolved and closed.  On 2/14/25 all adjustments were made to the complainant's account.

    Customer Answer

    Date: 02/18/2025

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:

    [Your Answer Here]

     While they rightfully issued a refund of my money, they have not stopped preying on nurses and attempting to scam them out of money for services that do not exist.

     

     

     

    In order for the BBB to appropriately process your response, you MUST answer the question above.


    Sincerely,

    ***** *****




     

  • Initial Complaint

    Date:02/03/2025

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Unauthorized listing created and publication of my name and contact information. Requested that this has been removed several times to no remedy

    Business Response

    Date: 02/03/2025

    The complainant's information has been removed.  This is the first notification received regarding this request.

    Customer Answer

    Date: 02/03/2025

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:

    [Your Answer Here]

    My information is still listed 

     

     

    In order for the BBB to appropriately process your response, you MUST answer the question above.


    Sincerely,

    ***** ******




     

    Customer Answer

    Date: 02/24/2025

    Better Business Bureau:



    I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:


    Listing created without my permission. Despite multiple requests, including through BBB listing not removed











     

    Business Response

    Date: 02/24/2025

    This information has been deleted.

  • Initial Complaint

    Date:01/21/2025

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received an email from ******* *. at Today's Nurse (aka ***************) that I was being recognized and featured in *********************** On 12/12/24, I spent 30 minutes on a phone interview with ******* *. answering questions about my career. I was talked into purchasing the Diamond package for the best exposure as America's Top Nurse for 2025 and would receive a black and silver plaque. The promised article was never written and the plaque was not worth the $1013.21 that I was charged. On 12/18 I received an email that my "draft was waiting to be completed" on my account profile. On 12/28 I emailed my resume and Today's Nurse asking about why nothing was written yet. The conversation with ******* indicated it would be written by their staff and I would review/edit if needed. I received an email from ****** *. on 12/29 that they would update my profile, and ****** *. acknowledged receiving that email on 12/31. I left a message at Today's Nurse on 1/5/25 inquiring about why there was still nothing written on my profile, requested to have the autopay removed, and to delete my personal address and phone number from the profile. ****** called back and said it would be updated within 24 hours. Received email on 1/8 from ***** *. (editor) stating I need to finish my Nurse Advisor page so I could submit articles. (Not what I signed up for.) On 1/15, still nothing. I spent an hour updating my own profile only to have it all disappear. I emailed ****** requesting to cancel my account and get a full refund. She called me to say the profile would be fixed in 24 hours. On 1/16, ****** called to say their system works best with Chrome and they'll fix the profile. Offered $200 refund but not the full amount. Still nothing on 1/18, so I contacted my credit card company to file a charge dispute and request new cards. This company goes by ***************, T****** ****** *************************************** ************** ********** ** *** ****** and ***********************

    Business Response

    Date: 02/04/2025

    This matter has been resolved and closed with all adjustments made to the complainant's account.

    Customer Answer

    Date: 02/05/2025

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********.  It took 6 weeks, multiple phone calls and emails, cancellation of my credit card, and two visits to the police department to finally get a refund from them. Find A Top Doc and their affiliated companies need to be prevented from scamming healthcare providers. Shame on them!! Shut them all down!!

    Sincerely,

    ****** ********



     

  • Initial Complaint

    Date:01/21/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Dear BBB, I am writing regarding ************ and their scam of an award for a Top Doc. The company operates as a telemarketing operation that promises to market your specialty and practice through a widely distributed magazine. I thought that it would be an effective advertising platform for my practice. They sent me a plaque that is cheap and unimpressive in appearance. They are pushy with you with a fast talking salesperson who is constantly complimenting you and telling you have much you deserve this "award". They charged me $1365.11 on May *******. All I have is an ugly plaque and had been told that this fee would also include my profile in their publication. I have not been able to reach anyone to cancel this charge. I cant find myself on their website. I saw another review that said it was a subscription and I have no desire or plans to pay that. Can you help me or at least get them shut down?

    Business Response

    Date: 02/11/2025

    Please be advised that we've left voicemail messages as well as emailed messages to the complainant in an effort to resolve this issue.  She has not responded.  We urge her to contact *************** at ************** so that this matter may be resolved and closed.  Thank you.

  • Initial Complaint

    Date:12/23/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was offer a subscription over the phone, after declining several times I did agree for a simplify cheaper subscription a couple of weeks a go. Today (12-21-24) I receive a second call to what I undesrtand was a review of information but after the call I was charge a second fee of $408.83. It is very hard to communicate with this company, they always call from private numbers, all email information phone numbers lead to call centers that are not from the company. I want to request a full refund, the way they make business is not clear and contacting them is very difficult.

    Business Response

    Date: 01/06/2025

    This matter has been resolved and closed on 1/3/25.

  • Initial Complaint

    Date:11/07/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On October 4th I was contacted by this company offering a Plaque and a one page magazine feature on myself and my medical practice to be featured in The Best In FLorida Magazine and they were supposed to send me a proof so I could approve this. I got a plaque but I never received the proof to approve then I got a call today that they wanted to verify my email address and I said is this for the proof for the magazine and they said yes. I then got another charge from them at 1900$ on top of the 1700$ today so I called the number back that they called me on and there was no answer so I called the listed number and they proceeded to tell me that I agreed to pay 1900$ today for a press release. Obviously this was absurd, what kind of press release, where is it featured and what would it be about? When I told her to cancel this, she repeatedly said that I agreed to this in the earlier phone call. She has not refunded the money and then I looked up the organization on line and I am not profiled at all in the Florida topdoc website and there are pictures of the magazine best in ******* but Im not listed anywhere in them and you can only see pics, its not a hard copy magazine that was promised to feature me. I am no where in this magazine and after te discussion today with them I looked them up online and found that they are a scam with the doctors a target. So now they have stolen 3600$ of my money and I have received a 10 $ plaque. I think someone needs to investigate these people and put them out of business.

    Business Response

    Date: 11/14/2024

    This matter has been resolved.  A resolution letter was signed and all adjustments were made to the complainant's account.

    Customer Answer

    Date: 11/14/2024

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.

    Sincerely,

    ** **** ********



     

  • Initial Complaint

    Date:11/05/2024

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Website ******************* is displaying my profile on their webpage without my consent. This website DOES NOT have my consent to post this profile on their webpage.They are displaying the residential address of my two minor children. This is not okay.Please have this webpage obliterate my information from their website.

    Business Response

    Date: 11/06/2024

    We have removed the complainant's information.

    Customer Answer

    Date: 11/06/2024

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved at this time.

    Sincerely,

    ******* ******



     

  • Initial Complaint

    Date:11/04/2024

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This site is listing information on their page without my consent including a personal phone number and my MOTHERs home address. I do not reside in, or practice in the state of **********. This company provides no contact information on their website. They are to remove all of my information from their site immediately.

    Business Response

    Date: 11/06/2024

    We have removed the complainant's information.

    Customer Answer

    Date: 11/06/2024

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.

    Sincerely,

    ******* *****



     

  • Initial Complaint

    Date:10/04/2024

    Type:Product Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have contacted this site by mail and email asking them to remove their fraudulent listing that lists me as a doctor. They have listed my home address and phone number. I am not, nor have I ever been in the *************. I was contacted by a violent ex-boyfriend who went online and found this information and contacted me. Any other site that listed my information took it down at my request. This site will not. I used to have an independent provider license, and did not know it would be listed online so I canceled it and had my listing removed to protect myself. I don't understand how they can lie about someone's occupation and get away with it. Will you please contact them and have them take the listing down. ********** has listed the same information. If he shows up and something happens to me I will hold them 1000% responsible. They even list fake office hours for me.

    Business Response

    Date: 10/07/2024

    The complainant's information has been removed.

    Customer Answer

    Date: 10/18/2024

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:

    I just checked online and the listing is still there. The did not take it down like the said they did. Just ****** my name in ******. **** and it still come up! 

    *** **** *** ******** **** ************ ***********

    ***********

    ************************************** *** ****** *****

    **** *** ******* ** * *** **** ************ *********** ** ******* *** **** * ******* *** **

    **** *******




     

    Business Response

    Date: 11/15/2024

    Again, have the complainant check again.  Her information has been removed.

    Customer Answer

    Date: 11/21/2024

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:

     


    Once again the listing that they said would be removed has re-appeared.  

    **** *******




     

  • Initial Complaint

    Date:09/03/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hello, This is my third time filing a complaint to this business. I contacted twice before about removal of my information from their website. Both times they complied but the information only temporarily was removed from their website. I am absolutely displeased with their practices and how they have continuously failed to remove my information after multiple requests to do so. I understand technical errors may occur, but his is absolutely unprofessional. Please remove my information from your website. The information is incorrect and poses a risk to me as a professional as it incorrectly states my scope of practice, location of business, and qualifications. This places me at serious risk due to the misinformation on this website. I have attached a recent screenshot to show proof that the profile is still up. I also have attached an email I received earlier this year that was additional confirmation that the information was to be removed, beside the messages through the BBB.

    Business Response

    Date: 09/03/2024

    There was a technical issue.  The information has now been removed.

    Customer Answer

    Date: 09/04/2024

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.

    Sincerely,

    ***************************



     

Find a Top Doc, Inc. is NOT a BBB Accredited Business.

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