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Business Profile

Watch Dealers

Jomashop.com
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

3.47

Average of 518 Customer Reviews

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Review Details

  • Randy H

    Date: 01/17/2023

    Ordered a high end watch for my wife for Christmas. Had a very reasonable price and super fast shipping!
    I would definitely recommend them to anyone looking for a watch.
    ***** *

  • james W

    Date: 01/12/2023

    worst customer service ever, ordered a shirt for my bday a week and a half before my bday the day before my bday and the day after scheduled delivery they told me my order was cancelled. i had a delivery date and all but i guess i had to that the * customer service was so rude and didnt care the first rep hung up in my face after telling me to hold very, very rude. they didnt even inform me until i called no sense of customer appreciation no sense of wanting to help just bad attitudes & no sense of urgency what so ever. will never order or recommend anyone to order from this site again.

  • Jon T

    Date: 01/12/2023

    I purchased a luxury watch from this merchant and they delivered an empty watch box to my home. They have refused to ship the item that I purchased and have refused to provide any information as to why the item was not inside of the box that was shipped to my home. When they finally responded to my many emails, the merchant stated that an investigator would visit my home to discuss my claim, but no one ever showed up. Absolute scam of a business. I will never purchase any products from Jomashop ever again.

  • Jackie Z

    Date: 01/10/2023

    This is the worst company I have ever ordered from. I ordered 3 perfumes and I got an email that only 2 of them shipped. I emailed asking about the 3rd because I was never told the 3rd was on backorder. When I ordered, it very clearly said it was in stock. I emailed simply asking for an ETA and got a very rude email back from customer service. When the second part of my order finally did ship, they charged me twice! The worst part is the customer service. Extremely rude and unprofessional. If I could give zero stars I would.

  • Len B

    Date: 01/09/2023

    Great watch, great delivery time, great customer service. My sons suggested I order from here, and they were right.

  • Ann B

    Date: 01/08/2023

    BEWARE!!!!! If I could give ZERO stars, I would do that! I ordered a pair of ***** Sunglasses for a Christmas present. My friend wore them TWICE and the lens fell out. ******** refused to take any responsibility for what was OBVIOUSLY a faulty item, or a fake one! Real ***** Sunglasses do NOT fall apart like that. They did offer me $15 to get them repaired....thanks for nothing. I'm out $134.

  • JEFF H

    Date: 01/08/2023

    Product delivered as expected on-time. Very pleased with quality of the stud ear rings ordered.

  • Kevin B

    Date: 01/07/2023

    The Omega Aqua Terra that I purchased was shipped immediately, and arrived in the as advertised condition. It was a seamless purchase throughout.

  • Scbird1

    Date: 01/06/2023

    Originally ordered on Dec 16th 2022! This is the email I sent to Jomashop Jan 5th 2023!PLEASE CANCEL MY ORDER!I've spent Over 1 thousand $ here with your company the last few months! And you're just Now letting me know that this has a 3 week back order! I just called on Monday (Jan 2nd) and was told it would ship in the next 5 days! I'm Absolutely LIVID!!!After ALL of this BS. on Jan. 5th they're saying my product has been shipped! Is this company being ran by 3rd grade children or what?

  • Scott W

    Date: 01/05/2023

    Ordered a Nixon watch that arrived non-working. Appeared to have been returned by someone else previously; it didn’t have the plastic on it the way new watches usually do. Contacting Customer Service was slow and frustrating. They offered to pay $7 for a batter replacement which is less than half of what it costs here. Then when I decided to return they threatened to charge me shipping! Very shady, ***** attitude, felt like dealing with scammers. Not trustworthy, avoid.

Jomashop.com is BBB Accredited.

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