We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Watch Dealers

Jomashop.com
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

3.47

Average of 523 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Alberto M

    Date: 09/13/2022

    I've bought several watches from this store and I've never had any problem. Good prices, smooth transactions, and fast shipping. I will definitely buy from them.

  • Davlatjon R

    Date: 09/12/2022

    Worst business practice order was supposed to ship 1-3 business days and I paid extra for a next day air shipping, been weeks already nothing delivered. When I call rude representative named ****** said in rudely manner that they dont have the watch in stock. Why would you advertise something as a 1-3 day shipping if you dont even have that in stock. Looks like these people just want to get hold of your money with fake advertisements and illegal activities

  • Weston O.

    Date: 09/09/2022

    Horrible! Buyers Beware!!!I purchased an Omega Seamaster through Jomashop. I was so excited to receive the watch at a great price. However, when the box arrived it felt very light. I opened up the box, no watch inside. No omega box, nothing!These guys really dont care. Ive called many times, left emails, and everything. I just wanted to clear things up and get my money back. They only said your claim is being processed its been weeksSeriously run away from these guys, the fact that I received a box that had no watch in it, also not even the right brand of watch box its absolutely ridiculous. Spend your money on someone else but these guys, theyre crooks!! So please buyers beware!!!

  • Kyle B

    Date: 09/01/2022

    I placed an order for $4,774 for a Premium watch on Monday August 29, 2022. The item is listed as in-stock, ships in 1-3 business days. I paid additional for 1 day shipping assuming it should arrive on Friday September 2, 2022. I patiently waited for shipping information and called Thursday September 1, to verify it will ship today. The employee from customer support claimed I didnt order it until august 31, which I have the email invoice from them stating ordered Monday August 29. She then said sorry, the watch is not in stock and would not ship until they received stock and no estimate could be given. After informing her how ridiculous it is to advertise something in stock, then not informing the customer its not until the customer calls in asking for an update. She only offered to sell me a different watch that they could ship. Mind you this is a $4,000+ watch, people tend to be specific in their wants when spending what most consider a large chunk of money. To me its just a bait and switch practice and at the least a poor way to handle the sale of a premium good. The good news is.. they sent me a $5 off coupon for my next my order as if $5 is 1/10 of the expedited shipping cost I paid for the item. Be wary with this company. I really hoped this grey area watch market site was as reputable as they lead customers to believe.

  • Janine P.

    Date: 08/31/2022

    The shipping wasnt super fast as in 2 days but wasnt too bad either. Their fantastic prices and great quality made up for it. I love the perfume I bought and look forward to doing business with them again!! Great company.

  • William H

    Date: 08/30/2022

    I have ordered two watches from Jomashop. I am pleased with both! They arrived quickly and properly packaged with all authenticity documents. Their prices are very reasonable I will be doing business with them again.

  • Malik M

    Date: 08/29/2022

    I have nothing but good things to say about them. Everything was fast simple and easy. I received my watch on the time I was promised. I will be doing business with them again.

  • Rob W

    Date: 08/19/2022

    I placed an order for a few different colognes. I got them much sooner than expected. The prices were great! I will definitely order again.

  • Oliver B

    Date: 08/17/2022

    Dishonest practices involving products not in stock, and broken ******** support. Not the biggest fan and probably won't buy from them again.

  • William B

    Date: 08/17/2022

    I purchased two luxury watches from them and both transactions went great and I saved a lot on a couple of great watches.

Jomashop.com is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.