Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Watch Dealers

Jomashop.com

Reviews

Customer Review Ratings

3.49/5 stars

Average of 372 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJackie Z

    Date: 01/10/2023

    1 star
    This is the worst company I have ever ordered from. I ordered 3 perfumes and I got an email that only 2 of them shipped. I emailed asking about the 3rd because I was never told the 3rd was on backorder. When I ordered, it very clearly said it was in stock. I emailed simply asking for an ETA and got a very rude email back from customer service. When the second part of my order finally did ship, they charged me twice! The worst part is the customer service. Extremely rude and unprofessional. If I could give zero stars I would.
  • Review fromLen B

    Date: 01/09/2023

    5 stars
    Great watch, great delivery time, great customer service. My sons suggested I order from here, and they were right.
  • Review fromAnn B

    Date: 01/08/2023

    1 star
    BEWARE!!!!! If I could give ZERO stars, I would do that! I ordered a pair of ***** Sunglasses for a Christmas present. My friend wore them TWICE and the lens fell out. ******** refused to take any responsibility for what was OBVIOUSLY a faulty item, or a fake one! Real ***** Sunglasses do NOT fall apart like that. They did offer me $15 to get them repaired....thanks for nothing. I'm out $134.
  • Review fromScott W

    Date: 01/05/2023

    1 star
    Ordered a Nixon watch that arrived non-working. Appeared to have been returned by someone else previously; it didn’t have the plastic on it the way new watches usually do. Contacting Customer Service was slow and frustrating. They offered to pay $7 for a batter replacement which is less than half of what it costs here. Then when I decided to return they threatened to charge me shipping! Very shady, ***** attitude, felt like dealing with scammers. Not trustworthy, avoid.
  • Review fromAdam E

    Date: 01/04/2023

    1 star
    This is not a legit business. I bought an expensive cologne which I used for years from Jomashop. When it arrived I had bad feeling that it was not authentic. Surely enough, when I took it to the store they confirmed that this was a fake cologne. When called them to complain and get my money back not only they were RUDE they gave me a run around and asked me to provide a letter of authenticity!!! STAY AWAY from this site it is NOT legit!!
  • Review fromSamuel K

    Date: 12/20/2022

    5 stars
    super excited for my purchase! Exactly as described. With the outer box and everything!!!
  • Review fromMichael R

    Date: 12/19/2022

    3 stars
    I purchased a rather nice Omega from Jomashop and was quite happy when it arrived. One day later I was looking at **** and found the exact same watched for $260 cheaper with free return if not happy from Jomashop. I called to see if I could get the difference refunded to me and I was told that Jomashop doesn’t price match with its self. I was told I would have to return the watch I bought at a cost of $120, wait for it to clear for refund and then buy the watch from ****.
    Unbelievable ! At Christmas time no less.
    Don’t deal with Jomashop, use ******** instead, rock solid outfit.
  • Review fromChantelle R.

    Date: 12/14/2022

    5 stars
    Bought a very nice Tudor watch for more than $1,000 off retail. I had my reserves about buy but decided to pull the trigger and Im glad I did. The watch is authentic and 100% brand new. No issues with this business and if Im ever in the market for a watch, Ill be returning to purchase it from here.
  • Review fromGray S

    Date: 12/12/2022

    4 stars
    Great service and product. My only complaint is that they wont unsubscribe me from excessive emails!
  • Review fromChad B

    Date: 12/09/2022

    5 stars
    I got an amazing Tissot watch for 65% off. Sent fast, great communication, packed, and delivered perfectly. I would recommend Jomashop without a second thought.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.