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Business Profile

Watch Dealers

Jomashop.com
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

3.49

Average of 523 Customer Reviews

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Review Details

  • Ramdev S

    Date: 11/14/2023

    Hi everyone - I wanted to share my recent encounter with ********************** on 11/14/23 & unfortunately, it was far from satisfactory. I attempted to purchase a pair of sunglasses that were on sale with a promising discount. However, upon adding the product to my cart & completing the transaction, the offer mysteriously disappeared.Upon reaching out to ************** I spoke with an individual who identified themselves as the Sales Lead. I explained the situation & inquired if anything could be done to honor the initial discount. To my disappointment, I was informed that the offer had supposedly ended on 11/13. I contested this, mentioning that I'd attempted the purchase around 07:30 pm on that day & the offer was active until I moved the product to my cart, after which it vanished.Despite my efforts to seek a resolution, the Sales Lead assured me he would try to reinstate the discount. After a few minutes, he returned with an uncertain response, suggesting I wait for a few more weeks to check if the offer might reappear. When I sought clarification on whether the offer applied to the specific sunglasses I intended to purchase, he couldn't provide a definite answer. To further complicate matters, he abruptly hung up when I raised concerns about an offer ending at 07:30 pm.This experience has left me dissatisfied with the level of customer service received. I trust that Jomashop values & respects its ************* hope for improved interactions in the future.

  • Eric G

    Date: 11/13/2023

    Excellent prices and selection.One of the only online retailer to ship your items in a well packaged timely manner that exceeds expectations.

  • Charlie C

    Date: 11/10/2023

    Watch send quicky to the ****** et customs fees includes in the delivery price.

  • John M

    Date: 11/09/2023

    Good, inexpensive & attractive watch. No fuss service with fast shipping. I couldn't ask for more.

  • Susan E

    Date: 11/06/2023

    I ordered a pair of shoes that arrived damaged. I requested a refund and ******** is not willing to pay for the return shipping even though the product is damaged. I was only offered an $8 refund if I kept the shoes. Terrible customer service.

  • Anthony B

    Date: 11/02/2023

    Joma shop cant be trusted.. I.never received my watch it was sent to the wrong address., they wont return my money.. they should have insurance.. there major crooks

  • Martez W

    Date: 11/02/2023

    Jomashop is awesome. I discovered them over the summer. Prices are great, shipping is fast. Hands down my favorite online place to buy fragrances.

  • AE W

    Date: 10/26/2023

    My purchase arrived at my house actually faster than I thought it would. Everything was secured and I love what I got would definitely buy again from them.

  • Stephen Y

    Date: 10/26/2023

    Amazing deals on authentic luxury products. Fast shipping and easy to navigate website. Lots of great deals and promos. Never pay retail again!

  • Daniel E

    Date: 10/24/2023

    order M3F41376 Be aware when you buy directly from them, I returned a new package and my refund was like 70% of the value. the shipping was like $7 which is ok, more than that is ridiculous.Avoid them and buy on Amazon or *****

Jomashop.com is BBB Accredited.

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