Reviews

Review Details

• Review fromHerminio R

  Date: 12/07/2023

  1 star
  I bought a cologne for men that was a 3.6 ounce and it only lasted for 10 sprays and was done which a 3.6 ounce perfume should give u at least **** to **** sprays equal to abt 3 to 5 months then I call to complaint and I was told that I use it all in less then 3 weeks

• Review fromMichael G

  Date: 12/06/2023

  3 stars
  I have used this website a few times and the service is pretty good. One time it took a few weeks to get my order but when it arrived it was in good condition. I would refer others to this website.

• Review fromJason S

  Date: 12/06/2023

  5 stars
  I have purchased from their website several times and will continue to buy from them. They have a great selection, and incredible pricing. And their customer service was very helpful getting a return done.

• Review fromRick C

  Date: 12/01/2023

  1 star
  Beware!Great past experience, but that's because I kept the product, I suppose. I'm now in the middle of a nightmare.Purchased Breitling Chronometer watch for over $5,000. It was too heavy on my wrist (simply larger than I am accustomed to, but pretty important given the stakes) so I returned it. When I did, noticed the included lunar calendar for my "new" watch was 2011-2014...ugh. I returned within the 30 day purchase as required, but in a jewelry shop watch box because I did not have the original B box.Customer service called to tell me they received my return but need the original box. Their paperwork, included with my return states to return in the original box "if possible." It was not possible as I threw the box away, not intending to return it. Explained that to the customer service rep and she stated that is not accurate, they need the box or I must pay a restocking fee. I asked to speak with a supervisor and she became confrontational. Asked to have the manager call me and she said I would need to call back. Told her I was recording the call and she hung up on me!?Called back, spoke with Faith/Supervisor.***** said they cannot accept the return because it's not in the original box and Breitling bokes are worth "several hundred dollars"...I recorded this call as well, of course. New twist that was NOT part of the original call: Faith went on to "inform me" they would now also need to charge to repair the watch as it has several blemishes and scratches. No, it does not and why did the original call ONLY mention the need for original box, with no mention of damage that did not exist when I sent to Jomashop??? I have pics of the watch taken prior to my returning it in a perfectly safe watch box. ***** getting back to me to let me know where they stand re restocking fees. I let her know we'll turn this to my attorney if need be, not playing this game. So disappointed in **************** & especially the customer service.

• Review fromSms 9

  Date: 11/29/2023

  1 star
  Got a fake swatch watch and ******** didnt help me to return it and give me refund

• Review fromKunal D

  Date: 11/28/2023

  5 stars
  Over the past couple of years, I've purchased several items from Jomashop, and I must commend them for consistently exceeding expectations in both pricing and product variety. The satisfaction I've experienced ensures that I'll be returning for more business in the near future. Kudos!

• Review fromKevin J

  Date: 11/21/2023

  5 stars
  Excellent service, beautiful products and easy transactions. Jomashop is one of the best.

• Review fromAli A

  Date: 11/20/2023

  1 star
  Terrible costumer service they lie about the shipping I had 2 bad experiences

• Review fromMICHAEL W

  Date: 11/20/2023

  5 stars
  Jomashop is my new favorite website! They have awesome items at the best prices. It is my go-to site for EVERYTHING, in particular fragrances and watches. I've ordered several times and I've had no problems. Fast shipping, fast delivery, no complaints.

• Review fromSam W

  Date: 11/17/2023

  5 stars
  Been a customer for many years and have always been very impressed. Awesome prices and on the rare occasion Ive needed to make a return it has always been processed quickly.