Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Auto Transportation

SGT Auto Transport Corp.

Reviews

Customer Review Ratings

4.52/5 stars

Average of 1,637 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromVictor M P

    Date: 07/14/2023

    5 stars
    Thank you for work together Great service, I recommend for community,on time…..

    SGT Auto Transport Corp.

    Date: 07/17/2023

    Thank you for your kind words! We are delighted to have had the opportunity to work with you. We appreciate your recommendation to the community.
  • Review fromMukhammadsoli Y

    Date: 07/14/2023

    5 stars
    Very professional and polite person and very knowledgeable about all things

    SGT Auto Transport Corp.

    Date: 07/17/2023

    Thank you for your kind words! We strive to provide a professional and knowledgeable experience.
  • Review fromHoward F

    Date: 07/14/2023

    5 stars
    The man was Friendly helpful and professional. I am very pleased with the move.

    SGT Auto Transport Corp.

    Date: 07/17/2023

    Thank you for your kind words! We are glad to hear that you found our team friendly, helpful, and professional. It was our pleasure to assist you with your move. If you ever need our services again in the future, please don't hesitate to reach out.
  • Review fromLen G

    Date: 07/13/2023

    5 stars
    Terrific service. My car was picked up on the first available day and delivered in 2 days. The driver brought the car right to my daughter’s doir even though it was the middle of Houston. Everything went smoothly and the company kept me informed from day 1. I have shipped several cars over the years with different carriers. This was hands down the best experience. Near perfect—no, perfect!

    SGT Auto Transport Corp.

    Date: 07/14/2023

    Thank you for your feedback! We're glad to hear that everything went smoothly during your experience.
  • Review fromNancy C

    Date: 07/13/2023

    5 stars
    I am very satisfied with the shipping of my car from NJ to CA by the SGT AutoTransport Co. It was done in a timely manner and the driver was very courteous. I would highly recommend them to anyone needing the service. I was allowed to place 100 lbs of personal items in the trunk of the car. This was a fringe benefit which many other companies did not allow.

    SGT Auto Transport Corp.

    Date: 07/14/2023

    We're glad to hear that you're very satisfied! Thank you for your feedback.
  • Review fromHusam B

    Date: 07/07/2023

    5 stars
    professional, honest and timely. would use again for sure. the process was smooth

    SGT Auto Transport Corp.

    Date: 07/10/2023

    Thank you for your feedback! We greatly appreciate your kind words and are thrilled to hear that you found our services professional, honest, and timely. It's wonderful to know that the process went smoothly for you. We look forward to serving you again in the future.
  • Review fromSamaraAuto L

    Date: 07/05/2023

    5 stars
    Excellent communication, timely payment. Hoping to do business again soon!

    SGT Auto Transport Corp.

    Date: 07/06/2023

    Thank you for your kind feedback! We greatly appreciate your positive experience and look forward to future opportunities for collaboration.
  • Review fromAlan S

    Date: 07/04/2023

    5 stars
    Great service. Great communication. Truck delivered quickly and flawlessly. I couldn't ask for more.

    SGT Auto Transport Corp.

    Date: 07/05/2023

    Thank you for your kind words! We strive to provide excellent service and efficient communication. Delivering your truck quickly and flawlessly is our priority. We appreciate your feedback and look forward to serving you again in the future.
  • Review fromMyron W

    Date: 07/04/2023

    5 stars
    Very good service, smooth pickup and fast delivery, will consider SGT again in the future if needed.

    SGT Auto Transport Corp.

    Date: 07/05/2023

    Thank you for your positive feedback! We're delighted to hear that you had a great experience with our service. We look forward to serving you again in the future.
  • Review fromDamon O

    Date: 07/03/2023

    1 star
    Chaotic experience caused by a lack of communication and foresight on SGT's part. Would not use again unless you don't mind a VERY VERY ROUGH estimation on pickup with no clear communication. If you have a bad experience you won't get cash but you will get a restaurants.com (research it) gift card!

    SGT Auto Transport Corp.

    Date: 07/05/2023

    Dear customer,
    We sincerely apologize for the chaotic experience you encountered. We understand that the lack of communication and foresight has caused inconvenience and frustration. Please accept our sincerest apologies for any inconvenience caused.
    We would like to clarify that as per our Terms and Conditions, the dates we provide for pickup are always estimated and not guaranteed. However, we acknowledge that clearer communication regarding these estimations should have been provided to ensure a smoother experience for our customers.
    We genuinely appreciate your feedback, as we take it very seriously. We are committed to continuously improving the quality of our services, and your input will help us in this process. Rest assured, we will thoroughly audit the order to identify areas for improvement and ensure better communication in the future. Our aim is to keep our customers informed at every step of the process.
    As a token of apology, we have already sent a gift code to you, which you accepted. We hope this gesture demonstrates our commitment to making things right and compensating for any inconvenience caused.
    Once again, we apologize for the inconvenience and thank you for bringing this matter to our attention. We value your business and hope for an opportunity to serve you better in the future.
    Best regards,

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.