Reviews

This profile includes reviews for V2 Logistics Corp.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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V2 Logistics Corp. has 8 locations, listed below.

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  V2 Logistics Corp.

  15 Grumman Rd W Ste 1500 Bethpage, NY 11714-5025

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  V2 Logistics Corp.

  Pier 51-a Sand Island Pkwy Honolulu, HI 96819

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  Roadrunners Autotransport Inc

  3950 W 155th St Markham, IL 60428-3817

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  Road Runners Transportation

  53 Blue Spruce Drive Bear, DE 19701

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  Hawaii Car Transport

  1920 Ala Moana Blvd Ste 501 Honolulu, HI 96815-1109

Review Details

• Review fromStephen D

  Date: 09/15/2025

  1 star
  Horrible service, destroyed our clutch and cost us $5,000 to replace and pay for labor and parts. Avoided contacts made, no resolution nor offer of any. *** had to hire a different company and they did the job of transport that RoadRunner botched.

  V2 Logistics Corp.

  Date: 09/17/2025

  Mr. ********** you booked this transport last year stating the vehicle was in running condition in regular working order. The carrier UZHaul was dispatched to the MINI dealership to pick up your vehicle. When they arrived, the vehicle was slowly driven approximately ten feet out of a parking spot in order to be loaded onto the trailer, at which point the vehicle started smoking. As you are aware, this is all on video. The brakes were completely locked up. It was in such poor condition that UZHaul was not willing to transport it. At no point was RoadRunner informed the vehicle was in such a fragile state that it could not even be moved. You later told RoadRunner: I was unaware that the car was considered inoperable at that time. According to ************* the problem with my car is a computer issue. However, we obtained this statement from the complaint and service plan from the dealership: BRAKES ARE LOCKING UP AND CONSTANTLY BEING APPLIED. THE VEHICLE HAS BEEN TO TWO DIFFERENT SHOPS. It is also very important to note that you refused the suggested service from MINI, and were attempting to remove it on notice of the risks of the vehicle being driven. Again, none of this was disclosed to RoadRunner during the booking process. Furthermore, you agreed beforehand that internal components of a vehicle such as a clutch would not be covered in the event of a damage claim as no inspection is done of these components prior to transport. Based on the foregoing, your claim was denied. Since your vehicle was not able to be transported, the booking was canceled, and you were issued a refund in full.

• Review fromSteve P

  Date: 09/02/2025

  1 star
  Awful experience. Their guarantee is garbage. The staff is rude. They hang up on customers and lie. Had to report the car stolen to get it delivered. Dont use them.

  V2 Logistics Corp.

  Date: 09/03/2025

  We sincerely apologize for the difficulties you experienced with your transport. Please understand that all pickup and delivery dates provided are always estimated, as carriers can encounter unexpected scheduling and route changes. Throughout your order, our representatives spoke with you multiple times to provide the most current updates we were given directly from the carrier. We regret that, despite our efforts to keep you informed, the process caused so much stress and frustration. Your feedback is important, and we will use it to improve communication and service moving forward.

• Review fromMarcella C

  Date: 08/20/2025

  5 stars
  Pasha Hawaii made the whole process of transporting my car super easy from start to finish. Drop-off and pick-up were simple, and I was given adequate notice and instruction about the transport. The staff was friendly and professional both in LA when I dropped off and when I picked upthey were thorough and helpful. I would absolutely recommend Pasha Hawaii and will use them again.

  V2 Logistics Corp.

  Date: 08/22/2025

  Thank you for sharing your experience! Were glad to hear that the process was smooth and that the staff at both the drop-off and pick-up locations made things easy and professional for you. Were happy to work with trusted partners to ensure customers like you receive reliable service from start to finish.

• Review fromMoriah J

  Date: 08/19/2025

  5 stars
  Great service. Will use them again. Shipping was fast. Process was easy.

  V2 Logistics Corp.

  Date: 08/20/2025

  Thank you for your feedback! Were glad to hear the process was smooth and that you were happy with the service. We look forward to helping you again in the future!

• Review fromShonna D

  Date: 08/19/2025

  5 stars
  I used Hawaii transport that partnered with this company to ship my car. The communication with great. My driver, Tamir, made sure he reached out 24 hours ahead to select a meeting point and explained why we needed to meet. Upon meeting we chatted for a second but he assured me my car was in good hands. He had quite the journey to make from ************ ** to ***********. My car started its journey on July 24th and I received in it in the condition I shipped it in on August 18th in ******** HI. When returning to the mainland I will Most definitely use them again. Thanks for everything.

  V2 Logistics Corp.

  Date: 08/20/2025

  Thank you for sharing your experience! Were so glad to hear that communication was clear and helpful throughout the process, and that your vehicle arrived in the same condition it was shipped. We truly appreciate your trust in us for such an important move and look forward to assisting you again when its time to return to the mainland.

• Review fromFred L

  Date: 08/15/2025

  1 star
  Unreliable and unprofessional - avoid.Engaged RoadRunner (RR) for car transport. The pickup was slated by RR for 8/14. At 6pm my pickup person had not heard from the transporter (Rusol Transport) or RR. I left a voicemail for RR because they were closed and Rusol could be reached to give any indication of the situation. Rusol eventually texted they were running behind and would pick up at 5pm the following day (8/15).RR contacted me on the morning of 8/15 to ask about the message I'd left for them. When I asked for details regarding the timing pickup, they had none to give. They said they would contact their dispatcher and get back to me. They did not. In the afternoon I called back to inquire and got the same exact story and I requested notification by the end of the business day. I received no *************** 4:40pm on 8/15 my pickup person was notified by Rusol that they were running late. At 5:30pm Rusol texted that they would not arrive until the morning of 8/16. At this time RR offices were closed so there was no support to be had.I contacted Rusol directly and told them the job was being canceled. I emailed RR (since I could not reach anyone by phone) and told them the same. RR is going to charge me a cancelation charge for this headache and I still have to arrange the transport.Caveat emptor. If you need a hassle in your life, by all means roll the dice.

  V2 Logistics Corp.

  Date: 08/18/2025

  Were very sorry for the frustration caused by the pickup delays. You booked with us on 8/12 for a ready date of 8/14, and while we secured a carrier within that timeframe, all pickup and delivery dates are estimated, and the assigned carrier unfortunately ran into unforeseen scheduling issues. We regret the lack of communication during this process, and to make it right, weve issued you a full refund with no cancellation fee. We truly apologize for the inconvenience and appreciate your feedback as we work to improve our service.

• Review fromCesar V

  Date: 08/15/2025

  5 stars
  Awesome and pain less. The employees are not friendly at all. The ones I had the pleasure to talk to seem very tire. So beside the employees attitude the service was great!!!!!!

  V2 Logistics Corp.

  Date: 08/18/2025

  Thank you for sharing your feedback! Were happy to hear the service itself went smoothly, but were very sorry if our team came across as anything less than welcoming. We truly value every customer interaction and will be addressing this with our representatives to ensure a more friendly experience moving forward.

• Review fromwilliam n

  Date: 08/08/2025

  1 star
  Damaged roof of car, was not seen by a person not tall enough to see the roof. Car then had a cover put on it. Damage was not seen until later after it was driven. They said that because the damage was not seen at the time of delivery that would not cover it, Sent them pictures of damage did not help.

  V2 Logistics Corp.

  Date: 08/11/2025

  We are sorry to hear about your concerns. Your vehicle was delivered on July 1, 2024, and at the time of delivery you signed the Bill of Lading confirming no damages after your inspection of the vehicle. We did not receive any notification of the claimed damage until May 5, 2025, which was more than ten months after delivery. As outlined in the Terms of Agreement you signed prior to shipment, Damage claims must be made within five (5) days of delivery and include all pictures of alleged damage. Due to the significant amount of time that passed and the lack of documentation at the time of delivery, there is no way for either you or us to confirm if the damage actually occurred during transport, or in the ten months following. Therefore, we are unable to approve this claim.

• Review fromElizabeth H

  Date: 08/01/2025

  1 star
  I found out that a business can lie to you, feel no remorse and somehow still successfully stay in business which is a shame.This company plays no role in your pickup other than bidding the lowest price for a driver. They will provide no help outside of being an intermediary bidder

  V2 Logistics Corp.

  Date: 08/04/2025

  Were very sorry to hear about your experience and sincerely apologize for the frustration it caused. While all pickup and delivery dates are estimated, we understand the importance of consistent communication and regret that you experienced delays in updates. A carrier had been assigned to your order, but they unfortunately had to cancel last minute due to mechanical issues. Our team was actively working to find a replacement as quickly as possible, but we acknowledge that the lack of timely communication during this period was unacceptable. We appreciate your feedback and are glad you were ultimately able to get your vehicle transported. Once again, we apologize for any inconvenience caused.

• Review fromEbtesam G

  Date: 07/31/2025

  1 star
  They charged me on my pick up date but nobody picked up my car at the scheduled time frame and I couldnt reach anyone on that day either

  V2 Logistics Corp.

  Date: 08/01/2025

  We're very sorry for the frustration you experienced. We understand how upsetting it was not to have your vehicle picked up as scheduled, and we truly apologize for the lack of communication. Weve since spoken directly, and your order has been canceled with a full refund issued. We appreciate you bringing this to our attention and again apologize for the inconvenience.