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Business Profile

Computer Software Developers

Blitz Studios, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Software Developers.

Complaints

Customer Complaints Summary

  • 19 complaints in the last 3 years.
  • 6 complaints in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:08/23/2026

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Company deleted my account with no notification. That account had money in it that was tied to their games. I was not provided any information on why it was deleted nor information of when I could expect the money sent back to me. Furthermore, their customer service chat line was beyond atrocious. I was not polite in my words, but my frustration was growing as no actionable steps were being provided to me, nor did it seem like my concerns were being taken seriously. Beyond crazy for a company to think that theft is acceptable.

  • Initial Complaint

    Date:05/28/2026

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Online gaming company wont reply to support ticket and locked my account with money left inside.

  • Initial Complaint

    Date:05/02/2026

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    today on May 1 I made a player pick on 8:50 am for 2 counterstrike 2(cs2) matches that were going to be played at 9 am and one match was slightly delayed because the previous match was going late so it started at 9:30 am but for some reason the whole bet was canceled without my consent and justification and because of that I lost a bet i should have won. I contacted support and they told me because the match didn't start at exactly 9 they canceled the slip but I looked at their rules and no where is it stated that they can do that. moreover for other sports they have rules that as long as a game is played within a week that the bet would go through normally so why is this bet canceled if they don't have a proper rule to use. in the provided screenshot you can see that no where is it stated that sleeper holds the right to canceled a whole bet just because the game started 30 minutes late

  • Initial Complaint

    Date:03/30/2026

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I accidentally you my moms info to verify on sleep but it was my account it was a mistake Ive contacted them multiple times to fix it but they dont reply and I won money I cant get it off of there I really need my account back they blocked my account but wont help me fix it and I used her card to deposit mistakingly

  • Initial Complaint

    Date:03/11/2026

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Agreed to pay $1.00 trial but was also charged $24.99 for membership fee I did not agree to, plus they say cancel at any time but I've gone through the motions at least 10 times and get no confirmation of cancellation, plus I have been demanding a refund for the $24.99 charge since the first 10 minutes of this fraudulent charge and get run around, I've tried several options to no avail.

  • Initial Complaint

    Date:01/20/2026

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ive been trying to resolve an account block on the sports betting app sleeper. Theyve blocked my account due to someone on a different account using my card and which they asked me to verify ownership of my card and which I did and showed them everything they asked for. They then proceeded to do nothing and not answer me even blocking me from talking to the ai bot for help. Ive tried emailing them and they havent responded and I have money on that app that I cant access because its not withdrawal-able.

  • Initial Complaint

    Date:10/13/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    October 9 2025 Incident took place.Sleeper app. I had $567.25 in winnings taken from me by the company. In order to withdraw the winnings the app stated I needed to deposit money (the withdraw button is greyed out until doing so). After depositing $25 I tried to withdraw, it asked for REMOVED. I understand asking for REMOVEDfor withdrawing winnings (maybe) but not for the the amount I deposited (my own money). I contacted support to get MY MONEY. They offered a refund. I said yes. They proceeded to take my $567.25 for themselves and giving me no options to "have" REMOVEDfor my account with business is REMOVEDtype: #REMOVED

  • Initial Complaint

    Date:09/19/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Sleeper is a gambling site that has now twice locked me out of my account immediately after accepting a deposit from me. They have also done this to my brother. Every time they claim it's suspicious activity but will not tell me what the suspicious activity is. They asked me to verify my identity and I did, I gave them my license, social and that wasn't enough. Now they want my REMOVEDspending records? I gave a recent screenshot but that wasn't enough they wanted a downloaded pdf of all my activity.This isn't about the $10 they took this time, it's about how dirty they are with their business. Why are they willing to take money from someone they say has suspicious activity but won't give it back, and why won't they tell me what I did that was suspicious? Update: while making the complaint,after I told them I was complaining to the BBB they refunded the $10, but it isn't about the money, it's about all the time wasted and frustration and the fact they can just claim suspicious activity without telling me what it was and mess people over like this, and the fact they seem to do it a lot. They did it to me twice and my brother once.

  • Initial Complaint

    Date:09/15/2025

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My sleeper username is johnntyt. I had just deposited $30 into my account and already had a previous $75 in my account when my account was suspended. It was a wrongful suspension and I have not been able to get in contact with anyone for any help other than them saying were keeping the suspension. That is the only support I have gotten, everything else has been ignored. They have accused me of the fact that I am not the one using my account even though I have provided every possible piece of evidence to show that it is me using my account.

  • Initial Complaint

    Date:09/12/2025

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I made a sleeper account and deposited $100 and instantaneously my accounts wallet was suspended permanently without reason or cause. I am unable to withdraw the money and they are holding money which I deposited to use but was never given the opportunity to.

BBB Accreditation: None

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