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Business Profile

Computer Software Developers

Blitz Studios, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Software Developers.

Complaints

Customer Complaints Summary

  • 15 total complaints in the last 3 years.
  • 7 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/15/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    i won money with this betting app, like all the other complaints i keep getting an error message saying there was an error processing your deposit the company doesnt respond back to its customers apparently because they know they have this problem, they dont even have an phone number to call for customer service seems like they are stealing money from its account users knowingly. response time from there chat admins was very poor and still didnt help me with my issue all in all i feel this company should be looked into for fraudulent activity. they have peoples ssns and card information.

  • Initial Complaint

    Date:03/28/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They posted inaccurate stats to entice a bet/pick in their favor

    Customer Answer

    Date: 03/28/2024

    The stats that was given was way too inaccurate, but the stat given to place the bet/pick was far too enticing not to choose the bet/pick.

    Ex.  ************************* has 9 rebounds, but they showed 5 in the 3rd quarter.  The stat given to choose the bet was 10.5.  I chose under 10.5, thinking he only have 5 rebounds with 1 quarter to go.  Minutes went by and no stat was changed, so went to check the web and I noticed the difference in stats.  If they didn't update the stat, why would they update the bet stat?  It was to deceive people to think they are placing a good bet

  • Initial Complaint

    Date:01/10/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I WON ON THE *** IM DECEMBER 2023 , I had my son help me try to withdraw my winnings they locked my wallet and Ive been seen by customer service for 2 weeks , that have hundreds of reviews for doing the same thing to others in just December alone . This is why the company has no contact info

  • Initial Complaint

    Date:05/10/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ive been waiting for my money for 8 days now ! And you guys said that you would fix my pending withdrawal that I never received and its still not back in my wallet like **** said yall would do and I really need this money because I have a family to feed plus a pregnant girl . Could you guys fix this soon please

  • Initial Complaint

    Date:01/06/2023

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On November 27, I reported fraud activity on my account. My account had $70 in it at that time. Someone accessed my account, used multiple cards to add $20 in three separate transactions then withdrew all $130. I never received a notification that a withdrawal was requested. I accessed my account on December 1 and noticed the fraudulent activity. I immediately reported it to the company through the app's email system. I received a response the same day that they were looking into it and will make it right. I sent follow up emails on December 6, 12, and 19. I received a response on the 19th saying they noticed the same activity on other accounts and were working to resolve. I asked about the status of my account and they would let me know by the end of the week. I never received a response. I sent another email on January 2 and have not received a response. I am not happy with the lack of communication or how this has been handled.

Blitz Studios, Inc. is NOT a BBB Accredited Business.

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