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Cross & CrownAbout
This business has 1 alert
Important information
- Additional Info:
In March 2026, BBB investigated the business practices of Cross & Crown. This investigation was prompted by a large number of complaints. Consumers alleged issues with delivery and the quality of the items received.
BBB checked the website, crosscrownclothing.com, to determine when it was created and where it was created. The website was created on 12/25/25 by eNom, LLC located in Rio Grande do Sul, Brazil.
In March 2026, BBB requested information from the business to get a better understanding of their business practices. BBB has not received any response from Cross & Crown.
Based on the information detailed above, BBB cannot confirm the legitimacy of Cross & Crown.
If you are having difficulty with a purchase, and have not already done so, you may want to contact your payment provider, such as your bank, credit card company, electronic draft company, prepaid card, etc. to file a dispute. Filing a dispute is time sensitive and should not be delayed. However, not all payment providers allow disputes. Consumers may want to check with their payment provider prior to purchase to find out what payment protection options are available.
You may also want to file a complaint with the Federal Trade Commission and/or the Federal Bureau of Investigation Internet Crime Complaint Center. Consumers can also contact their local Attorney General’s office.
- Advertising Review:
In March 2026, BBB Serving New Mexico and Southwest Colorado asked the business to substantiate, modify, or discontinue the sales claims advertised on its website.
BBB Code of advertising:
3. Comparison with own former selling price
3.1 The former price must be the actual price at which the advertiser has openly and actively offered the product or service for sale, for a reasonably substantial period of time, in the recent, regular course of business, honestly and in good faith.
The business did not respond to BBB’s request for revision and clarification in its advertising.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.
