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Business Profile

Exercise Programs

Defined Fitness

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Exercise Programs.

(505) 349-4444Write a Review

About

This business has 1 alert

Important information

  • Customer Complaint:
    Defined Fitness is asking consumers to contact their Member Services Team prior to filing a BBB complaint. Please reach out to their team at [email protected] or call 505-349-4444, option 3. A member of their team will respond within two business days. Please note that the BBB does not require this step prior to filing a complaint.

Overview

Defined Fitness

5850 Eubank Blvd NE Ste B20

Albuquerque, NM 87111-6121

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Find a Location

Defined Fitness has 10 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    BBB Accreditation & Rating

    Defined Fitness is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Rating

    Not Rated

    Reasons for rating

    • BBB is evaluating a pattern of complaints before issuing a rating.
    More InformationHow are BBB ratings calculated?

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    About This Business

    Full Service Fitness Center.

    Years in Business: 37

    Business Details

    Local BBB:
    BBB Serving New Mexico and Southwest Colorado
    BBB File Opened:
    10/6/1997
    Business Started:
    10/1/1988
    Business Incorporated:
    10/1/2001
    Type of Entity:
    Corporation
    Business Management:
    Ms. Reta Jones, Vice President of Finance
    Mr. Mark Fisher, CEO
    Ms. Brandisce Perry, Director of Marketing

    Additional Contact Information

    Principal Contacts
    Ms. Reta Jones, Vice President of Finance
    Mr. Mark Fisher, CEO
    Customer Contacts
    Ms. Brandisce Perry, Director of Marketing
    Fax numbers
    Primary Fax: (505) 888-3411
    Additional Phone Numbers
    Other Phone: (505) 899-0086
    Other Phone: (505) 888-7097
    Other Phone: (505) 892-4080
    Other Phone: (505) 296-7000
    Other Phone: (505) 325-3565
    Other Phone: (505) 836-6000
    Other Phone: (505) 438-3000
    Other Phone: (505) 800-5210
    Additional Websites
    defined.com/
    yelp.com/biz/defined-fitn...
    yelp.com/biz/defined-fitn...
    yelp.com/biz/defined-fitn...
    groupon.com/biz/albuquerq...
    Social Media

    Additional Information

    Business Categories
    Exercise Programs

    Latest Reviews

    • Joseph P

      "I had a very positive experience speaking with REMOVEDthe manager at the REMOVEDfacility and a very lovey and helpful lady named REMOVEDwho works in member services. REMOVEDwas very understanding and helpful." ... Read full review

    • Ray R.

      "Not very helpful I had one request and was denied will not go back and will cancel."

    • Natalia K

      "It is impossible to get to a manager/owner who manages/owns the chain of Defined Fitnesses. After Covid the steam room (REMOVED, REMOVED) was never reopened, as a result a small dry sauna is always overcrowded and not hot enough to break sweat." ... Read full review

    View all Reviews

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    When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.