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Business Profile

Gutter Cleaning

Ned Stevens Gutter Cleaning & General Contracting, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

3.97

Average of 111 Customer Reviews

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Review Details

  • Georgean P

    Date: 03/01/2024

    After requesting leaf clearing of my gutters, *** Stevens continues to return unannounced to perform services that were not approved. This includes snake cleaning, tick removal (in the middle of winter), chimney repair, etc.Since they do not announce their arrival or work, they perform services and then send invoices. When I see them on my property, I have insisted that they leave without performing work.I have requested by phone and via email to end these unwanted service calls. Their newest invoice is for work on the chimney and when they were at my house in January I asked them to leave or I would call the police.The owners of this home are in their 90s and *** Stevens is certainly taking advantage (if not abusing) to the elderly.Be warned!

    Ned Stevens Gutter Cleaning & General Contracting, Inc.

    Date: 03/05/2024

    We are an honest and reputable business, we do not perform unauthorized services, I will contact you to resolve this matter.

    Ned Stevens Gutter Cleaning & General Contracting, Inc.

    Date: 03/05/2024

    Please call our office at ************ to discuss your account

  • Elyse I

    Date: 02/27/2024

    Great company from customer service to the top, especially ***************************** who took care of a minor issue that arose in a timely, professional manner. I like that you can always speak with a live person and that you can get service on a Saturday. Very efficient with sending a text before arriving for service.

    Ned Stevens Gutter Cleaning & General Contracting, Inc.

    Date: 02/28/2024

    *****, thank you so much for taking the time to give your feedback online. If there is anything you ever need, please don't hesitate to reach out to me directly. Have a great day! *****

  • Dave R

    Date: 02/26/2024

    The work was was excellent, when they were done it was like they weren't even there. Clean and very knowledgeable. Making the arrangements was just a phone call and everything was set up. They even fixed some of the wood that needed to be replaced. I can't say enough regarding *************'s gutter service. Very professional right from the beginning. Highly Recommend *************'s

    Ned Stevens Gutter Cleaning & General Contracting, Inc.

    Date: 02/27/2024

    Thank you so much for your review ****! If there's anything else you need help with feel free to reach out to me directly.

  • Barbara B

    Date: 02/09/2024

    I called ****** Gutter Cleaning (recently purchased by *** Stevens) last Fall after calling a different company that did a terrible job. The ****** folks were helpful, contacted me when their expected service was delayed. They also contacted me the day they did arrive, and the two fellows (**** and ****) did a great job. Polite, efficient, and cleaned up all the debris. I was so pleased that I called the company and signed up for annual service (4x per year). I'm very pleased.

  • Miguel D

    Date: 02/08/2024

    Great company that is dependable and easy to contact. The are open 7 days of the week and have emergency services.

    Ned Stevens Gutter Cleaning & General Contracting, Inc.

    Date: 02/09/2024

    Thank you so much for your review! We really appreciate you taking the time to post this.

  • Sk M

    Date: 02/05/2024

    They scheduled my second cleaning without clear notification and charged me. Unprofessional service

    Ned Stevens Gutter Cleaning & General Contracting, Inc.

    Date: 02/06/2024

    Please contact ********************************* so we can discuss your review. We are an honest and reputable business that does not schedule unauthorized work.

  • Beth B

    Date: 01/17/2024

    I became a first time home owner 8 years ago. I own the house alone and relied on *** Stevens services to help maintain the quality of my house through routine maintenance especially gutter cleaning. I felt confident using their services due to their longevity and reputation. They have been exceptional in providing gutters cleaning. I subscribed to a service plan that gives me worry free service. In this age with multitasking I enjoy the comfort of knowing this important services is being handled timely and with quality. I highly recommend this company for their quality, dependability and responsiveness.

    Ned Stevens Gutter Cleaning & General Contracting, Inc.

    Date: 01/18/2024

    Thank you, ****! We look forward to servicing your home again.

  • Mike P

    Date: 01/17/2024

    Ned Stevens gutter cleaning is the best! Weve always been very happy with the service and work theyve performed on our property! Weve referred them to many of our friends, and they are always pleased with their service as well! Affordable, reliable and professional!

    Ned Stevens Gutter Cleaning & General Contracting, Inc.

    Date: 01/18/2024

    Thanks ****, we appreciate great customers like you!

  • Frank B

    Date: 01/17/2024

    I originally contracted for gutter cleaning which uncovered a problem that I suspected. The 2 guys who did the work were polite and efficient. They showed me the problem and I agreed to the additional work to unclog a drain.************** came and successfully unclogged the drain at a competitive price. Overall, through 2 interactions they did a great job and I would use them again.

    Ned Stevens Gutter Cleaning & General Contracting, Inc.

    Date: 01/18/2024

    We are happy to see this review and the underground drain snaking was successful! Thank you for your review.

  • Mac C

    Date: 01/17/2024

    I had *** Stevens come out to clean my gutters. The technicians were quick, professional and the clean up was great. From answering the phone to performing the service, I had a great experience.

    Ned Stevens Gutter Cleaning & General Contracting, Inc.

    Date: 01/18/2024

    Thank you for your review! We are happy to hear about your experience with us.

Ned Stevens Gutter Cleaning & General Contracting, Inc. is BBB Accredited.

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