Reviews

Review Details

• Review fromEd B

  Date: 07/17/2025

  5 stars
  Very quick service. A bit was provided within days. The work team was exceptional. Very professional. Cleaned area after work performed. Friendly work team and staff. Staff very helpful with questions. Strongly recommend this business.

• Review fromJerry S

  Date: 07/16/2025

  5 stars
  Monster Tree Service Crew One were prompt, efficient and thorough. The exceeded my expectations for tree trimming and pruning. They made suggestions to remove tree branches near the roof to avoid damage. Their cleanup included the garden beds as well as the lawn.
  Crew One did all the work for the quoted price which was very reasonable!

• Review fromBradley H

  Date: 07/02/2025

  5 stars
  The crew from Monster tree service was awesome and on budget !They did an amazing job take down my front yard silver maple! They were on time, professional and job clean up was spot on! I would definitely use them or recommend them again!

• Review fromsteve s

  Date: 05/14/2025

  5 stars
  Carlos and crew did a great job at my location. Carlos is a great communicator and easy to work with. When there was a small issue that occurred, Linda at the office had it handled very quickly! I recommend Monster for your tree needs. Steve S

• Review fromJanaki G

  Date: 04/24/2025

  5 stars
  Monster Tree Service of Omaha truly made our vision a reality. We were searching for a team of experts who not only understood trees but would treat them with the specialized care they deserve. It was important to us that both the management and the crew were certified arborists—and Monster delivered on both counts!
  
  The team that came out was not only certified but also incredibly professional, knowledgeable, and personable. They went above and beyond what was expected. When I saw our large River Birch after the pruning was complete, I was overwhelmed—it looked absolutely breathtaking.
  
  In addition, the pricing was very reasonable. What we received was worth far more than the cost. We’ve already asked to have the same three crew members return for our next project, and it feels wonderful to be building an ongoing relationship with a company we trust.

• Review fromPaul M

  Date: 04/11/2025

  5 stars
  The crew was ontime and did exactly what I needed them to do according to the original estimate. I would use them again.

• Review fromVicki B

  Date: 04/10/2025

  5 stars
  A fantastic job was done on pruning my two very large Maple trees. All of the debris was cleaned up in a timely manner. I would highly recommend them for the great service I was given!!!

• Review fromAndrew S

  Date: 01/17/2025

  5 stars
  They gave an estimate. I accepted, and they showed up on time. With a little back and forth of what I needed, the job was done. A row of bushes trimmed down. Nice work!

• Review fromGregory and Lezlie P

  Date: 10/26/2024

  5 stars
  Monster Tree Service was recommended by our arborist, who has taken care of our trees for 20+ years. They were knowledgeable about our tree, gave good advice, and were on time for the scheduled tree trimming appointment. The tree was trimmed well, and they provided excellent yard cleanup. They were very controlled in bringing down branches and nothing was damaged in either our yard or the neighbor's yard. Pricing was very fair compared to other services. We are impressed and will call them again!
  

  Monster Tree Service of Omaha

  Date: 11/15/2024

  Thank you for your kind words, and thanks to Bernie at Jensen Gardens for his recommendation to us. We strive to make sure we're a 'trusted advisor' on the sales arborist side and that our crews work diligently to provide cautious and safe tree work with excellent cleanup.

• Review fromTricia W

  Date: 09/02/2024

  1 star
  They took advantage of my elderly grandparents and over charged them by three times the amount they should have.
  

  Monster Tree Service of Omaha

  Date: 09/03/2024

  Ms W****** has left 1-star reviews on BBB and Google (including 2 posts to Google), and has posted to NextDoor as well. Please find copy-pasted below my response on Google:
  Response #2 … We stand by our previous response outlining our process and how we approach proposals and complete tree work. It’s unfortunate the term “takin [sic] advantage of” is used, and again, we’re not clear Ms W****** expertise in assessing our pricing of emergency work to safety rig then remove wood and weight off a house. We assessed the tree the morning of 8/1 after the evening storm 7/31 and had the work completed 8/1/24. I received calls from Mrs Muldoon 8/30, then I also spoke Mr Muldoon 8/30, and while it may appear to Ms W****** 4+ weeks after the work was completed that something was amiss, the proposal was considered with Mr Muldoon and my sales arborist the morning after the storm, we received a notice to proceed from Mr Muldoon, we completed the work, and we were promptly paid August 6 (for which we’re appreciative).
  Response #1 … We have never worked with Tricia W******, we're not aware who her "elderly grandparents" could be, and I'm not clear her expertise in determining whether a scope of work of which she isn't aware is accurately or inaccurately priced (“three times the amount they should have”(?)). Our process is fairly straightforward: 1. A potential client calls and asks for assistance with their tree(s); 2. We visit the property, meet with the owner(s), assess the situation, discuss expectations and priorities, and provide a proposal which outlines the scope of work and the price for the work; 3. The client can Accept or Reject our proposal; 4. If our proposal is Accepted to Active, we schedule the work, complete the work, and send an invoice; 5. Payment is tendered and we ask how we did. As can be seen with the vast majority of reviews, we do very good work across a broad range of tree issues, and we strive to be a trusted advisor on the pre-sales side and a cautious and safe crew on the implementation side. We’re asking Google to remove Ms W****** review, but in the meantime we felt a response was prudent.