Reviews

Review Details

• Review fromJJ L

  Date: 05/14/2024

  1 star
  BBB you guys need to look into this crooked "organization" and shut them down. Got towed for no good reason, got overcharged to get it back and on top of that smelled of cigarettes and had stuff moved inside the car.

  Gotcha Towing & Recovery

  Date: 05/15/2024

  Hello ****************,Could you please provide us with your vehicle information(make and model) as well as the date the vehicle was towed, so that we can investigate this further? We need that to correctly address the situation. Thank you.

• Review fromStephanie F

  Date: 04/28/2024

  1 star
  My 80 year old mother in law did not see the no parking sign when she came to my daughters dance competition at ****************. When she came out less than 2 hours later, Gotcha towing was called to pick up her car. We went immediately to pick her car up and it cost $340 just to get it!!!!! And they messed up her car when they towed it. Now shell have to pay to get her car fixed too!!!!!

  Gotcha Towing & Recovery

  Date: 05/12/2025

  UNFORTUNATELY, YOUR MOTHER CAR GOT TOWED. WE DID NOT DO ANY DAMAGE TO THE VEHICLE. THE PRICE YOU PAY FOR THE VEHICLE IS A STANDARD PRICE FOR IT NOW THANK YOU.

• Review fromTiffany B

  Date: 04/23/2024

  1 star
  My son was parked in front of a dumpster to run grocery upstairs to his sister's in which the towing sign was UPSIDE DOWN and there was clothing draped over another sign above that one which was CLEARLY not displayed the visibility at NIGHT. He wasn't up there 10 mins and came back out to find out one of the RUDEST LYING tow guys was attempting to hook his vehicle up to tow and he was explaining he ran upstairs to drop off grocery and see if they could drop his vehicle of course he didn't. Long story short I called the police because the tow wrecker tried to inch up close enough to act like he was going to HIT ME with the tow truck! The car wasn't at ************** 30 mins and it was $400!!! It's SAD and PATHETIC that they OVER CHARGE people only to keep their business operating. I WILL BE FILING A CIVIL LAWSUIT!

• Review fromPrincess J.

  Date: 03/19/2024

  1 star
  The day I decided to go see my 84 year old grandmother with my 1 year old and 4 year old, gotcha towing decided to tow my car leaving us in the cold. I was parked in disabled parking, and had my placard in the window. They towed it anyway, and charged me $260 to get it back. When I called about it the rude young lady hung up on me twice because she didn't want to talk to me. Then I finally get there to get my car and they refused at first and I had to call the police. Then I get in the hut and they have guns laying around like thugs, and the girl at the front called her "muscle" to come in to fight us! I didn't know these thugs actually are known for physically assaulting people and everything! These thugs need to be shut down!

• Review fromTina M

  Date: 02/01/2024

  1 star
  Crooks. I was visiting my Family at us 29 trailer park in Greensboro they took my car while I was parked for the weekend and took my entire purse out with belongings. I was in shock like where’s my purse. They said they did not know where it was. They don’t know what I’m talking about the door was locked.im just glad I took my $ out before but still had to pay them $275 to get out of tow. This company needs to be shut down immediately.
  

• Review fromQuinton B

  Date: 11/25/2023

  1 star
  They prey on people who got nice cars in hopes they have money. 5 cars beside mine in same parking lot...they towed mine. Last car in parking lot with nobody beside me so I parked more to the right so cars would have a smooth exit on my left. They towed it saying tires was on the line. The company is nothing but a money hawking get over. With a bunch of black uneducated people working that's unsympathetic of how they do people and their vehicle.

• Review fromWilliam P

  Date: 11/14/2023

  1 star
  This is the worst business on the planet.It’s not the fact that it’s a creepy job to have,but you can’t pay with your card they charged $350 in cash during NC A&T homecoming for a 30 min tow.I was towed from Dominoes pizza on Bessemer after paying the manager to park there.I contacted the corporate office and by the grace of God they refunded my money for the tow as long as I had the receipt.No where on earth can a store manager charge you to park at there restaurant.I learned a lot from this incident.I watched them tow 50 cars or better during homecoming payments all in cash the IRS can’t track that.Shady business that will catch up with them one day…

• Review fromMeyah J

  Date: 11/07/2023

  1 star
  My car was towed during homecoming ! I called to make sure they had my car they told me a price of $300 over the phone when I arrive at the place they added extra money on and wanted to argu about after I said y’all said $300 on the phone mind you I am a female and these were grown men wanting to argu over money , one proceeds to snatch my license out my hand and wanted to go back and forth with me not letting me bring my brother behind the gate with me to get my car for my safety after feeling threatened after getting my car I noticed a dent in the front bumper where it looks to have been hit by the tow hook and they are denying they did that I just want y’all to keep in my my car was just recently fixed from being in a accident last month so I’m very aware of what my new bumper , hood , and frame looks like not only that my car was fresh on a alignment before traveling up here and is now shaking very badly and they are also denying that was there taught after showing pictures and proof of car being fresh out of a quality collision place and out of the dealership for a tune up 2 days prior I def would not recommend this place for nothing they are nasty and disrespectful I’m lawyering up and suing for damages and verbal communication of threats this place needs to be shut down this is not the right environment or hospitality they should be giving college students reguardless of age and or gender .

• Review fromAndrea S

  Date: 11/04/2023

  1 star
  This company is less than 1 star. They don't deserve to even be able to have stars. They need a thumbs or thumbs down option. To make a long story short. They towed my car from a place that I paid $25, dollars to park I went there and showed them proof that I had a parking pass, they claimed the "property manager" called it in. When I asked how much to get my car, these crooks said 400.00 (cash)and then it would go up to by $40.00 2hrs after car has been towed. I didn't understand why they were charging $400.00 but also told people it was $300 when i asked the rude girl gaurding the gate with her life why a different prices
  she told me that it depends on how long the car was there. And how much property manager charged I've never heard such a bold face lie in my life, the place is Horribley ghetto and nd very unprofessionanl to the highest degree. One girl was very rude, speaking to me as if we were on the street pursed lips, and I think she was chewing gum(really hard). However there was one young lady the night manager, I think her name was Chrystal, Krissy, or something like that. She was very professional and soft spoken as we talked, not once did she show any aggrevation. She gave me her name and offered her cell# (I think.) But she was the only professional person there, oh wait there was 3 guys there who were also helpful and professional and gave me a look like they felt what happened was not right but they couldn't say it. This happened today Sat. 11/23. On Monday morning I'm going to the business that has allowed people to park there during A&T's homecoming I've been parking there for years. I'll be speaking to the owner. (Not property manager) there's no such person. I paid the $400.00 but you can best believe on Monday morning I'll be 2 places for sure, the business I was towed from, Guilford county Civil Court. And calling the Guilford county's attorney General office and file a complaint also. They don't know who I am and I don't play about my money!

• Review fromBrent P

  Date: 11/02/2023

  1 star
  They “accidentally” tow cars to attempt to gain financial payment to release the car to you.