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Business Profile

Towing Company

Gotcha Towing & Recovery

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Towing Company.

Reviews

Customer Review Ratings

2.31/5 stars

Average of 49 Customer Reviews

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Review Details

  • Review fromJada B

    Date: 02/27/2025

    5 stars
    Great company, friendly people as well. Gotcha towed my car in a timely manner and gave me a reasonable price. Id recommend them to anyone.

    Gotcha Towing & Recovery

    Date: 05/01/2025

    THANK YOU
  • Review fromKenny J

    Date: 12/06/2024

    5 stars
    Best company they got my car from red crab it was quick and fast and safe and the best price they even let me sit in the truck and warm up into my ride came

    Gotcha Towing & Recovery

    Date: 12/19/2024

    Thank You for your business call us anytime
  • Review fromHaley S

    Date: 11/16/2024

    1 star
    They were rude upon my arrival to pick my car up and They towed my car without any notice at all i will be contact my lawyer! $265 is ridiculous when you all unlawfully towed my car while i was parked at my home.

    Gotcha Towing & Recovery

    Date: 12/19/2024

    I need to know what complex was towed from and the year make and model of the car in order to address this situation
  • Review fromCedric A

    Date: 10/21/2024

    1 star
    They over charge for towing when called yo remove your car. They charged my son a college kid $400 for towing his car. Because a homeowner call and said he was blocking their driveway. They picked the car up at 5:45 we picked it up from their yard at 7:45. What gives that price gouging.

    Gotcha Towing & Recovery

    Date: 12/19/2024

    You cannot block someone private driveway the homeowner was unable to leave their home because of the vehicle blocking the private driveway
  • Review fromChannelle C

    Date: 10/21/2024

    5 stars
    Gotcha Towing and Recovery, is absolutely amazing! Always timely and dependable! I can also call them when I need community patrolling and monitoring! Very professional and proficient, highly recommend this business!

    Gotcha Towing & Recovery

    Date: 12/19/2024

    Thank you for your business
  • Review fromN/a N/A R

    Date: 10/20/2024

    1 star
    During homecoming they charged my college student $550.00 to get her car! Its a black owned business and its sad. Ive been towed before and only paid 300 but because it was a big event this company over charged and also told her it goes up every hour. Ive never heard of that because normally its charged by the day but I guess thats why they only have two stars. It sounds like some criminal activity is going on and my family will get to the bottom of this.

    Gotcha Towing & Recovery

    Date: 12/19/2024

    I would need more information in order to address this. Name year make and model of car and location it was towed from thank you
  • Review fromTom B

    Date: 10/18/2024

    1 star
    Dont never recommend. This company needs to be completely shut down. Burned down . Hate that I worked here for years . They allow drivers to kill customers and use money to swipe it under the rugs or pay off the family . They also allow drivers to fight and damage people cars and take them to there inside mechanic. The head man sleeps with all the property managers so he can tow for the property and have whatever say so . As well as for Ghoe they go up additional $100.00 and some change ! As a ex former employee theres so much about this company I wouldnt recommend ! ??

    Gotcha Towing & Recovery

    Date: 12/19/2024

    This review is from a former disgruntled employee which we will be seeking defamation suit against her.
  • Review fromAttenek R

    Date: 10/04/2024

    5 stars
    I experienced top-tier customer service from **********************. My vehicle broke down unexpectedly, but after responding to my request for towing they arrived quicker than I anticipated. The driver was professional, friendly and made the process smooth and stress-free. I highly recommend this company for towing services.

    Gotcha Towing & Recovery

    Date: 05/12/2025

    IT WAS OUR PLEASURE
  • Review fromJu R

    Date: 09/30/2024

    5 stars
    Got a flat out of nowhere, gotcha saved the day. Fast & professional. Towed my car to the nearest tire shop & also gave me a ride!

    Gotcha Towing & Recovery

    Date: 06/03/2025

    Thank You !!
  • Review fromChenelle R

    Date: 09/30/2024

    5 stars
    My car broke down 3am in the morning. Gotcha Towing were the only company that were able to get to me in less than 20 minutes and the price was very reasonable

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