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Business Profile

Collections Agencies

Source Receivables Management LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

Customer Complaints Summary

  • 270 total complaints in the last 3 years.
  • 37 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:07/21/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with ******, I do not have a contract with source receivables management they did not provide me with the original contract as i requested.

    Customer Answer

    Date: 07/21/2023

    I have filed Multiple disputes. Explaining this account does not belong to me. They have not provided the original contract.

    Customer Answer

    Date: 07/21/2023

    Dispute sent 6/13/2023

    Customer Answer

    Date: 07/24/2023

    I have reached out to them multiple times. As well as through transunion. The ones provided below are from 6/9/2022 and 3/25/2023. They also keep closing and reopening this account. They closed it July 13th 2023, and now it is staying open again as of July 19th , 2023.

    Business Response

    Date: 08/01/2023

    Source Receivables Management has reviewed the consumer
    complaint. This account was placed in our office on 4/3/2022. This account was
    opened on 4/30/2020. The last payment made was on 2/25/2021 in the amount of
    $97.50. The email on the account is ********************,
    the same email on this complaint. Attached is a contract for a used ****** * Space
    Gray. Please be advised that this account has been updated as disputed. 

    Customer Answer

    Date: 08/01/2023

     I am rejecting this response because: this account shows inaccurate reporting. I confirm that this account was not opened with my consent. It does not show my signed signature and i would like it deleted from my report immediately. 





  • Initial Complaint

    Date:07/21/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not reliable for this debt with SOURCE RECEIVABLES MANAGEMENT. I do not have a contract with the credit agency. They did not provide me with the original contract as requested.

    Business Response

    Date: 07/21/2023

    Source Receivables Management has reviewed the complaint. We have two accounts for this consumer: ******** and ******. Which account is being disputed? 

  • Initial Complaint

    Date:07/19/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with 11 ******. I do not have a contract with the Source Receivables Management . they did not provide me with the original contract as requested.

    Customer Answer

    Date: 07/19/2023

    Letters were mailed. And responses weren’t received for over 30 days. Unfortunately I do not have the demand letters I sent out but if needed I could send again and try to process complaint again . 

    Customer Answer

    Date: 07/19/2023

    Debt verification demand letters were sent 06/12/2023

    Business Response

    Date: 07/20/2023

    Source Receivables Management has reviewed the consumer
    complaint. We are a third-party collections agency that was hired by ****** to
    collect on the past due balance of $714.00 for the account ending in ***** This
    account was opened on 8/30/2018. The last payment made was on 10/22/2021 in the
    amount of $99.59. The email address on the account is ************************.
    Attached are two contracts for devices received from ****** but never
    completed/paid off. Please be advised that this account will be updated as
    disputed. 

  • Initial Complaint

    Date:07/16/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I’m not liable for this debt with source receivables management they did not provide me with original contract as requested

    Business Response

    Date: 07/21/2023

    Source Receivables Management has reviewed the consumer complaint. We are a third-party collections agency that was hired by ****** to collect on the past due balance of $3256.29 for the account ending in ****. This account was opened on 8/27/2021. The last payment made was on 8/27/2021 in the amount of $383.18. The email address on the account is *************************. Attached are four contracts for devices received from ****** but never completed/paid off. Please be advised that this account will be updated as disputed

  • Initial Complaint

    Date:07/16/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable with ******* I don't have a contract with Source Receivables Management, they didn't provide me with the original contract as I requested.

    Business Response

    Date: 07/20/2023

    Source Receivables Management has reviewed the consumer
    complaint. We are a third-party collections agency that was hired by ****** to
    collect on the past due balance of $672.66 for the account ending in ****. This
    account was opened on 4/10/2016. The last payment made was on 3/16/2021 in the
    amount of $50.00. The email address on the account is ********************. Attached
    are two contracts for devices received from ****** but never completed/paid
    off. 

  • Initial Complaint

    Date:07/16/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with ******, I do not have a contract with SOURCE RECEIVABLES MANAGEMENT, they did not provide me with the original contract as I requested.

    Business Response

    Date: 07/20/2023

    Source Receivables Management has reviewed the consumer
    complaint. We are a third-party collections agency that was hired by ****** to
    collect on the past due balance of $1210.36 for the account ending in ****.
    This account was opened on 10/14/2020. The email address on the account is ************************.
    The consumer paid ****** directly on 6/13/2022 in the amount of $1210.36 but
    the amount was returned due to insufficient funds. Attached is a signed
    contract for a black iPhone 11 taken out on 10/14/2020. Please be advised that
    this account has been updated as disputed. 

  • Initial Complaint

    Date:07/13/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for debt with this Source Receivables management. I do not have a contract with Sources Receivables management. They did not provide me with a contract as requested.

    Business Response

    Date: 07/19/2023

    Source
    Receivables Management has reviewed the consumer complaint. We are a
    third-party collections agency that was hired by S***** to collect on the past
    due balance of $1271.71 for the account ending in ****. This account was opened
    on 6/20/2015. The last payment made was $230.00 on 2/27/2022. The email address
    on the account is ************************.
    Attached are two contracts for devices received from S***** but never paid off/complete.
    Please be advised that this account has been updated as disputed. 

  • Initial Complaint

    Date:07/13/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with ****** , I do not have a contract with Source Receivables management, They did not provide me with the original contract as I requested.

    Business Response

    Date: 07/19/2023

    Source
    Receivables Management has reviewed the consumer complaint. We are a
    third-party collections agency that was hired by ****** to collect on the past due
    balance of $2564.56 for the account ending in ****. This account was opened on 1/26/2019.
    The last payment made was $10.00 on 10/21/2019. The email on the account is ********************. Attached are three
    contracts for devices that were received from ****** but not fulfilled to completion
    or paid off. Please be advised that this account has been updated as disputed. 

  • Initial Complaint

    Date:07/13/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    i am not liable for this debt with ****** i do not have a contract with the agency trying to collect the alleged debt.Under UCC3-503 did not provide original master bill of sale or contract with my signature on it,proff of ownership and agreement the grant you authority to collect alleged debt

    Business Response

    Date: 07/19/2023

    Source Receivables Management has reviewed the consumer
    complaint. We are a third-party collections agency that was hired by ****** to
    collect on the past due balance of $1629.99 for the account ending in ****. This
    account was opened on 11/16/2018. The last payment made was $409.90 on
    10/13/2021. The email on the account is *********************.
    I’ve attached four contracts for devices received from ****** and not completed
    to completion. These were also sent out via mail back in March. This does not
    look like fraud on our end. After reviewing this information, if the consumer
    still believes that this account was opened fraudulently a fraud form will have
    to be filled out with ******. This can be found here: ******************************************************
    Once completed, ****** will review the account and notify the consumer of the
    findings. 

    Customer Answer

    Date: 07/19/2023

     I am rejecting this response because: never lived at ** ********* ** ********* and that is not my signature at bottom of contract with all capital letter,i always use docusign for all my signatures an i sent in a identity theft report to ****** and source receivables,last time i spoke with source receivables they said case was under investigation and working to deleted from my experian credit file,it has been deleted from Equifax so i demand to be deleted from transunion and experian

  • Initial Complaint

    Date:07/12/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I'm not liable for this debt with 11 ******. I do not have a contract with Source Receivable Management, they did not provide me with the original contract as I requested.

    Business Response

    Date: 07/19/2023

    Source Receivables Management has reviewed the consumer complaint. We are a third-party collections agency that was hired by ****** to collect on the past due balance of $1495.78 for the account ending in ****. This account was opened on 5/8/2018. The last payment made was on 12/31/2020 in the amount $357.79. The email on the account is *******************, the same email on the complaint. Attached are 4 contracts for devices received from ****** but never completed/paid off. Please be advised that this account has been updated as disputed. 

Source Receivables Management LLC is NOT a BBB Accredited Business.

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