Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Select a Language

About

About This Business

Drake Software is a provider of tax
preparation software. Drake provides the tools and support tax professionals
need to build their businesses.

BBB Accredited Since: 2/17/1997

Years in Business: 49

Products and Services

Tax Software
Accounting Software
Tax Return Processing Services

Business Details

BBB File Opened:
2/17/1997
Business Started:
1/1/1977
Business Started Locally:
1/1/1977
Business Incorporated:
10/18/1985
Type of Entity:
Corporation
Alternate Names:
Drake Enterprises, Ltd.
Business Management:
Mr. Eric Rogers, Account Manager
Ms. Kathy Thompson, Vice President of Customer Service
Mr. James Stiles, President
Mr. John Sapp, Vice President
Mr. Joshua Drake, Vice President
Ms. Alice Curry, CFO
Number of Employees:
575

Additional Contact Information

Principal Contacts
Mr. James Stiles, President
Mr. John Sapp, Vice President
Mr. Joshua Drake, Vice President
Customer Contacts
Mr. Eric Rogers, Account Manager
Fax numbers
Primary Fax: (828) 349-5773
Social Media
Facebook

Additional Information

Latest Reviews

  • Brian R

    "They are a good software company but the rise of cost and also didn't even realized not so long ago that the company was sold off to another company from REMOVED. It would have been better that they stood with lower cost and also customer service is not so great how it was years ago."

  • Andrea A

    "Drake Software should train their sales REMOVEDresentatives on how to explain the product to potential customers. The REMOVEDpresented the product like it was similar to turbo tax." ... Read full review

  • Rosa M

    "Frustrating Purchase Error and REMOVEDI am writing to express my extreme dissatisfaction with a recent purchase and the subsequent interaction I had with your customer service department.I recently purchased two business income tax returns for $129." ... Read full review

View all Reviews

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.