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Business Profile

Computer Programming

RFP Technologies, LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Melissa M

    Date: 11/19/2023

    Do not use this company for a security service. I've had a service request in for 12 days for them to come and repair my system and no one has returned my calls. My security system is currently inoperable and I've called 5 times and also sent messages through their website but to no avail. No one has contacted me regarding the repair. That being said, I asked them to remove me from the auto pay option and as soon as my system is repaired and functional, I would be happy to pay for the service UNTIL the end of my 3 year contract expires. No service, no response, horrible company all around.Issues currently facing:Security system not working 2. Video Doorbell non-functional 3. System continues to generate glass break error when nothing occurs 4. System continues to send emails and text messages regarding AC loss when nothing occurs.5. System sometimes records videos with ******** and sends message (not always) that happened today, however when i select the Front Door Doorbell Motion option from the Activity section in the app - continue to get message "Clip Not Available - We only store 7 days of Skybell events 6. When selecting Cameras in the app, Front Doorbell is no longer there. The only option is the Built in Camera.7. The built-in camera is not recording each time someone arms and unarms the alarm.

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