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Business Profile

Auto Lube

Take 5 Oil Change

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Lube.

Reviews

This profile includes reviews for Take 5 Oil Change's headquarters and its corporate-owned locations. To view all corporate locations, see

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Take 5 Oil Change has 346 locations, listed below.

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    Customer Review Ratings

    1.92

    Average of 283 Customer Reviews

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    Review Details

    • Joann S

      Date: 06/09/2025

      I decided to go to Take 5 since I had a coupon,I usually go to Jiffy Lube. The female that helped me was kinda odd but I went with it anyway since she was trying to give good customer services,she told me to come in for a top off at sent me on my way,I didn't understand that but she reset everything so she said.A week later the oil light comes on,I took it back to the location to have them look at it since I just recently got the oil change from there they stated that everything was good however the light is still on the guy reset it and it's still on he told me I need to go see a mechanic which I'm not understanding I never had any issues with my car whatsoever, he asked me who changed my oil I said it was a female and he said well don't listen to her she be smoking that s***, that just kind of threw me off because what are you saying? Everyone was talking about her and how she is dumb.So are they saying she should not be changing oil in vehicles?So now my car won't start at alI.I have not had the time or money to have it towed to a mechanic until tomorrow 6/10 now if something is wrong due to this oil change and these unprofessional employees that you have,trust me you will be hearing from me again.This was definitely a wrong decision I made going to Take 5. I don't think employees should be talking about each other that way especially to a customer,And what are they saying about this female ? Is she on drugs and incompetent of changing my oil ? I need answers Take 5 !!!

    • CRISTY S

      Date: 06/09/2025

      BEST SERVICE EVER! I HAVE BEEN A LOYAL CUSTOMER FOR 5 YEARS, FRIENDLY STAFF, VERY INFORMATIVE. NO PRESSURE INTO DOING OTHER SERVICES, BUT THEY LET YOU KNOW A TIME FRAME IN WHEN SOMETHING NEEDS TO BE DONE.

      Take 5 Oil Change

      Date: 06/10/2025

      ******, thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon!

    • Tasha J

      Date: 06/06/2025

      This place doesnt deserve 1 star!!! They spent so much time trying to upsell their products, they forgot to put oil in our car. Engine is ruined and they arent even replacing the cost of it! This place is so sorry in not helping people that they totally screwed up their life by ruining one of our vehicles. Its been a HUGE hardship on us trying to share vehicles to get us all back and forth to work etc., they offered a rental for a few days then offered to pay 1/2 price of the motor to be replaced. We cant come up with the rest and shouldnt have to!!!!!! I have gone to social media and now hired a lawyer! This was just wrong!

    • Frank S

      Date: 06/06/2025

      I would not recommend anyone taking a position with Take 5 oil change. District Managers do not help shop mangers when there are a lack of employees in the shop the store manger is expected to figure it out and hire more employees, on top of that they have to work the extra hours to make up for a missing body. Some shop mangers are working 80 hour work weeks and mangers are not well compensated to be working all those hours and are treated unfairly. Something needs to change there is no work life balance at all. This going to cause mangers to quit and take 5 will go under as a result.

    • Desiree D

      Date: 05/30/2025

      I went to get an oil change yesterday and today when I pulled out there is a huge oil stain spill under my car! I wish I could post a picture it was at **************************************************. *** what kind of turkeys they hire there but they messed up my car. Now I have to go to the dealership and will file more complaints if they dont reimburse me.

      Take 5 Oil Change

      Date: 06/02/2025

      *******, we're sorry you had a negative experience with us. We always want our customers to leave our stores happy. If you would like to discuss your concerns, please reach out to us at ************** or ********************************************************************. We would be happy to assist you in filing a claim regarding your service. 

    • PERRY H

      Date: 05/29/2025

      Oil Change Service in *****************179 - *********************************************************************************** - My wife and I (70) went to get our state inspection (*****) and oil changed. While we waited; less then 10 minutes; we were given ice water bottles. When we were directed into the bay **** informed us that not only was the inspection not necessary; was a 2 year sticker; but that our oil was full and nowhere near needing to be changed. We felt terrible about wasting his time but he just smiled and said: " its no problem. we tried to tell him to at least charge us for wasting his time. to which he said he would not do that.

      Take 5 Oil Change

      Date: 05/30/2025

      Thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon!

    • Eliza A

      Date: 05/28/2025

      I went to get my oil changed on 5/23/25 at the *********** location. ******* and **** were very patient and through with my questions. I appreciate the kindness and the time they took to explain their process. Remember to ask for **** and *******.

      Take 5 Oil Change

      Date: 05/30/2025

      Thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon!

    • Jhoselin V

      Date: 05/28/2025

      I went to get an oil change on 5/24/2025 at the Cicero, IL location, the two gentleman who serviced my vehicle, Elliot and Nat provided outstanding customer service. Elliot went above and beyond to ensure I received the best service possible.

    • Mac C

      Date: 05/25/2025

      Each time I take my high mileage car into my local store, I and my car are treated with great care. Ive never been upsold on anything I didnt need. In fact, when I mistakenly brought my car into prematurely for a change, they were honest and prevented me from spending $100 I didnt need to spend at that time. They happily showed me how full and clean my oil was. Then they checked my tire pressure and everything else. Ive noticed that theyve maintained most of the same staff, which means they look after their employees well. I look forward to bringing my car in for maintenance for years to come!

      Take 5 Oil Change

      Date: 05/27/2025

      Mac, thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon! We will continue to do what we can to exceed your expectations. 

    • Brelynn M

      Date: 05/09/2025

      I got a few filters replaced and an oil change this morning at the ************* #**** location and had the best experience! ******, ********* and **** were all incredibly friendly and knowledgeable. The services themselves were done quickly and efficiently. They explained the process thoroughly and made me feel comfortable and confident in what my vehicle needed. Just wanted to give their team a shout out. They seem to mesh well together and have great communication amongst each other, which in turn offered a well rounded experience for me as a customer.

      Take 5 Oil Change

      Date: 05/12/2025

      Brelynn, thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We will make sure these techs that you named in the review get the recognition for their amazing service. We appreciate your loyalty and hope to see you again soon!

    Take 5 Oil Change is NOT a BBB Accredited Business.

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