Reviews

This profile includes reviews for Take 5 Oil Change's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Take 5 Oil Change has 345 locations, listed below.

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  Take 5 Oil Change

  440 S Church St STE 700 Charlotte, NC 28202-2059

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  Take 5 Oil Change

  6401 N 76 st. Milwaukee, WI 53223

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  Take 5 Oil Change

  906 S. Mason Rd Katy, TX 77450

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  Take 5 Oil Change

  7507 Brookpark Rd Parma, OH 44129

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  Take 5 Oil Change #147

  591 Canton Rd Akron, OH 44312

Review Details

• Review fromNatosha P.

  Date: 12/28/2022

  1 star
  I visited Take5 in June of 2022 for an oil change. Per usual during their inspection they ask if you would like your dirty air filter replaced. I agreed for them to replace it and paid for their EXPENSIVE oil change + the new filter. Because of Take5s high prices and the lack of customer service at this particular location I decided to patronize another business for this next oil change, which was 12/26/22. While visiting a different oil change place the guy asks if I would like my air filter replaced as it is the wrong size for my car and told me it has Take5s serial number on it or whatever its called for them. I asked for him to put it back complete the oil change and Ill go back to Take5. On my arrivalI explained the situation and 2 people are pulling up my information. One of them being the **** the store manager, can be heard saying I want to see who did her oil change, I bet it was so& so (she said an actual name but idk them by name) and then they laugh.**** the store Manager basically tells me that at this time it would need to be replaced regardless as my oil change was back in June and it is now December. She also goes on to say theres nothing they can do about their mistake because that old crew was fired due to their lack of proper work. I disagree with Leahs decision not to replace my air filter with the correct size regardless of the time frame. As a person who knows nothing regarding the engine of a car I would have never gone behind mechanics to check the size of the filter & catch it myself. They clearly have the paperwork, the name of the person who put in the incorrect air filter AND they can see that the air filter belongs to them via the numbers on it. Im not understanding why a correction wasnt made. &Come to find out an air filter that is too small for your vehicle can do damage to the engine. I want my air filter changed immediately!

• Review fromHeather R

  Date: 12/26/2022

  1 star
  I could not recommend this place any less. I have only taken my car here once to get my oil change and believe me when I say it will never happen again. I had to get my oil changed a couple of months ago and took my car to a Take 5 location. Unbeknownst to me, after my oil change was complete the oil filter was not replaced properly or securely. I didn't know this was an issue until later when my car started having issues. Apparently the filter was so loose that it caused an oil leak. My car locked up on me on the way home from work one day and thankfully I wasn't on the highway or else I would have been in an accident. When I took my car to get serviced, I was told there was essentially no oil left in my car and it was a miracle irreparable damage was not done to my engine. On the same evening my car locked up on me, I got a low oil pressure notification on my car. That evening I took my car to a different Take 5 location to just get the oil looked at since oil changes are not a long process, especially at a company that boasts about their fast oil changes. I had at least ***** minutes before that location closed and I was waved off. Nobody came to the car to see if it was something that could have been looked at in that amount of time. They refused to open the garage door and waved me off. At that point I truly was unsure I was going to be able to make it somewhere to get my car fixed. After all was said and done, it cost me roughly $800 to get my car fixed because someone did not replace the oil filter properly. I have had this car for 5+ years and have had many oil changes and this is the first time this has ever happened and the only time I have used this company to get my oil changed. I reached out to the company to speak with someone and was told someone would reach out to me to discuss. After a couple more months I have yet to be contacted. Do yourself a favor and take your car literally anywhere else.

• Review fromYvette Y

  Date: 12/09/2022

  1 star
  On 12/08 I visit location *********************************************************************** to have my oil changed. I arrived and the gentleman ask if I wanted the same oil I last visit, which I could not remember which oil I selected. So, I ask him what type of oil I selected last visit, and he advised me that is a synthetic oil. I said oh ok, then before any service had taken place, he brings me a bill for $94, I said WOW, what brand of oil is being place in my car, he makes the statement, it's because of the type of car you have. But keep in mind that was not my question, so I ask him again what brand oil is bring place in my car he states either you want the oil or not because I can put whatever kind of oil in your car and f*** it up and you can walk home. I said, I only ask you a simple question, I just want to know why type of oil is being placed in my car. You the one purchased this kind of car, so this is the type of oil that is needed for your car, I said but you gave me a choice. So, the guys started laughing, I said excuse me sir I am not laughing I am being serious with you, and I am asking serious question because as you just stated this is my car. So, he goes and get another guy make the statement "I am about the slap the s*** out of this bitch". At this point I am wow I have never been treated this way, if he did not know the answer to the question, then that is all he had to say. I have filed a police report because I felt threaten and for him to do all of this in front of my kids was called for. I will be taking this matter as high as I can. And also, there where 2 other workers who witness the entire incident.

• Review fromDeirdre J

  Date: 12/07/2022

  1 star
  If I could give a zero on customer service, I would! Whew, where should I start? If I weren't a person that didn't pay attention to my car, I would be in major trouble later on. Store no# ** stripped the oil pan plug in my car, resulting in the need for repair. The Store initially tried to go the cheap route of wanting to patch the oil pan as an inexpensive fix until I sent my car to one of their "approved" shops for them to look at it. By the way, the shop only got to my car days later and concluded needing to replace the entire pan. Fast Forward, the shop had to wait on store #** to sign off on purchasing the oil pan and left me without transportation for over a week. I had to come out of unnecessary money to provide a means of transport which Store no#** says they don't reimburse. If your Store didn't DAMAGE my car in the first place, I would have never had to come out of unnecessary money! The employees lie about the manager not being on-site. Companies in the area informed me they hide in the office, which has been deemed accurate by many others. I have contacted the district office and am still waiting for a return on phone calls; I was told by corporate to email over my supporting documents in which they could reimburse me; well, that went to a dead end as I have

• Review fromKaysie B

  Date: 12/06/2022

  1 star
  They stole my money! And I have called corporate number of times I never even got a call back. When I call the phone number they gave me its a call center. They call you back ill **** it priority. STILL NOTHING THIS RUINED MY SONS BIRTBDAY!!!!! PLEASE SOMEONE DO SOMETHING THIS IS BS