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Business Profile

Auto Lube

Take 5 Oil Change

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Lube.

Reviews

This profile includes reviews for Take 5 Oil Change's headquarters and its corporate-owned locations. To view all corporate locations, see

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Take 5 Oil Change has 346 locations, listed below.

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    Customer Review Ratings

    1.91/5 stars

    Average of 284 Customer Reviews

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    Review Details

    • Review fromMikey G

      Date: 10/25/2022

      1 star
      How tf are these mfs still open and they have all these negative comments about them and Ive went the 3 time and they didnt put no oil back in my car and it broken down.. do not go there for s***

      Take 5 Oil Change

      Date: 10/27/2022

      Unfortunately we cannot respond to this review. This appears to be a misguided opinion. and was posted with out merit or fact.,

      Take 5 Oil Change

      Date: 10/29/2022

      We had no contact with this customer at the corporate office.
    • Review fromCeCe N

      Date: 10/21/2022

      1 star
      Poor, non knowledgeable, unprofessional services. From an unfortunate Repeated customer nearly a decade. I request my funds to be returned. Seemingly the shop manager ***** responded in approximately a couple weeks.

      Take 5 Oil Change

      Date: 10/27/2022

      The shop opened case # TAK-****** to refund this customer. Customer will be sent a refund for ***** to her home address. I am not clear on this review. The customers issue was resolved.

      Take 5 Oil Change

      Date: 10/29/2022

      We refunded this customer This issue is resolved
    • Review fromChelsi C

      Date: 09/27/2022

      1 star
      I have been holding back leaving a review for quite some time now trying to give this company a chance to make their mistakes right. But it turns out they dont care about their customers and dont want to take responsibility for damages that has been caused by irresponsible employees. On 06/11/22 I took my car in for a simple oil change that cost me a total of $81.40 so you would think at that price they would have employees that knew how to do their job. Well this location in ********** ** does not have good employees I kept noticing oil in my driveway at home and since my car is still under warranty I decided to take it to the **** dealership to see what the problem was. They found thr under shield saturated in oil, Cleaned the engine to find Oil filter not secured pouring oil out of it. I then had to pay $233.97 for damages and another oil change, I took the information to the on-site manager at take 5 and he was very rude and refused to give me any information about what to do about this situation. I got online myself and started contacting different numbers for help, in the process of waiting I noticed a man on social media by the name of *********************** marching outside of take five in Greenville holding signs that said take 5 *****. I reached out to him and we exchanged receipts from take five oil And it showed the same exact names of the techs that worked on our vehicles. They did not Put the oil plug in on his vehicle properly and it drained all the oil out and caused his engine to explode causing him way more damage. I have pictures to prove everything including a picture of his receipt showing the same exact techs That caused these damages, so I would recommend dont take your vehicle here. The employees dont know what theyre doing or arent paying attention to what they are doing properly. This was a horrible experience for my first time ever doing business with them.

      Take 5 Oil Change

      Date: 10/12/2022

      Customer was refunded in case **********.
    • Review fromSherina W

      Date: 09/26/2022

      1 star
      They didn't tighten my plug and stated I needed a oil pan. They changed oil n not an hour later my car broke down. All the oil leaked out and now my car won't even start. I was stranded on the highway for 5 hours. I had to pay $144 for a tow to my house and now I'm out of transportation to work, which is 35 minutes away and at risk of losing my job if I can't commute to and from work, which cost $60 one way.

      Take 5 Oil Change

      Date: 10/12/2022

      This issue is not related to a Take 5 corporate location. This issue is related to Store: **** located at ************************************************************************** 30122.Please remove this response form the corporate Take 5 section and forward to shop #**** which is owned by a franchise owner

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