Reviews

This profile includes reviews for Enterprise Rent-A-Car's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Enterprise Rent-A-Car has 2542 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Enterprise Rent-A-Car

  600 Corporate Park Dr Saint Louis, MO 63105-4204

• 

  Enterprise Rent-A-Car

  590 Lordship Blvd Stratford, CT 06615-7123

• 

  Enterprise Rent-A-Car Company of Boston, LLC

  179 Chief Justice Cushing Hwy Cohasset, MA 02025-1203

• 

  Enterprise Rent-A-Car Company of Boston, LLC

  13 Faunce Corner Mall Rd North Dartmouth, MA 02747-4213

• 

  Enterprise Rent-A-Car Company of Boston, LLC

  59 Washington St Foxboro, MA 02035-1355

Review Details

• Review fromAngel C

  Date: 02/10/2023

  1 star
  This the worst experience of my life when renting a car. They are thieves and pray on the innocent. They charged my credit card even when I proved that the car was returned with same amount of gas that it had been given. Management is absent when it comes to dealing with costumers in this kind of issues. Be very careful and take pictures of the car body, mileage and gas tank level. Better yet, rent from any other agency.

• Review fromRenee M

  Date: 02/10/2023

  1 star
  I would give them a 0 if I could i hit a deer my insurance company made me use enterprise I get harassed weekly by enterprise My insurance company said to ignore them USAA yesterday I got a charge on my credit card for 516 for enterprise. So this company is fraudulently charging me because I am sure that they will get paid by my insurance company too In addition, They charged my credit company 200 when I picked up the card!! Please dont ever use enterprise

• Review fromDenise B

  Date: 02/10/2023

  5 stars
  ***** at the Albuquerque airport was great. He and the experience was very smooth. ***** was very professional, knowledgeable, yet he had a great personality. The fob battery went out a few miles after we picked up the car. I called in, & they allowed us to just replace the battery rather than switch vehicles. They reimbursed us for the battery. I will use Enterprise again.

• Review fromMichael I.

  Date: 02/06/2023

  1 star
  Awful! I rented a "premium" truck to move my house hold goods from storage to ****. My truck is full. It's 11:55 pm on Sunday evening. The premium truck totally died 5 minutes ago, in the middle of a parking lot. It will not move. Please remember, again, my truck is loaded. Multiple times already, I have had to stop both enterprise and AAA from showing up to tow the dead vehicle. I have NO place to put jy stuff until I get a replacement. But, it's after midnight now so I am just totally screwed until I call them back, for a 5th time at **** so they can hire aaa to bring me an empty truck. What if I was on the highway??? Will I be reimbursed to this night now that I've been forced to get a room???Come on, this is not a poor start up company. People drive 24 hrs a day, you should support your customers 24 hours a day. Now. It's 2 am, I should be on the road and I'm just praying I can get a new TRUCK (can't use a car) in a few hours. Again, remember enterprise....Had this have happened on I 95 are u leaving me there? Last thing is, the associates I've talked to have been Uber polite. They just don't know what to do. Everything is closed for the surrounding 60 miles so they can't find me a truck. Plzzzzz do better enterprise. More to follow.

• Review fromJustin L

  Date: 02/06/2023

  3 stars
  gave me a car with a TPMS light , not my car so i called them and roadside assist. told me to take the car to a location at the local airport. did that. was told idk why they sent you here , were sold out of cars ( as theres hundreds sitting in their lot) and ive called 3 locations about this and they all bounced me around including the store i rented the car from originally. not too pleased with their lack of giving a ****

• Review fromLashawn C

  Date: 02/04/2023

  1 star
  I used to only rent Enterprise but after today's experience, that will probably change. Went to go pick up my rental car and felt like I was at rent a jalopy. ?The first one looked like it had been a total accident and the car should be totaled out. I then requested another car which the man gave me he never took me outside to inspect the car. I went to go look at the car. It was dirty inside and out, my husband is currently outside, wiping it down and washing it because there was food on the seats and in the Cupholders and I had to take my own personal pictures of the damage done to the car so they won't try to pin it on me. Not to mention I only had a quarter tank of gas in the car. Enterprise I have never had issues from you before but this right here is horrible especially with the workers being so nonchalant about it. I think it might be time for me to rent from another company. Sad to say. ?

• Review fromVictor D

  Date: 02/03/2023

  1 star
  The more I rent from these idiots the worse it gets ************* ******** budget here we go

• Review fromJay O

  Date: 02/03/2023

  1 star
  They are a terrible company.. They are holding me responsible for a damage to their car when I already had surrendered my keys. Since I am disputing the damage that took place after I surrenderd the keys, they are going to blacklist me from renting a car from Enterprise again. Avoid renting from Enterprise.

• Review fromTracy M

  Date: 02/02/2023

  1 star
  Had a veteran reservation for a midsize car, got a call 5 min before picking up my car for a 10 hr trip from Virginia to Florida...said, sorry we don't have any cars available. We show up to the employee stating that the car they were supposed to get in didn't come and he has to deal with "disgusted customers". I ask for his manager and I get the excuse he had to stay up late with his kids and is sleeping in. I'm like what?! I call customer service...they don't see a reservation in their system (in such a thick Indian dialect I could barely understand).
  This company was started by a veteran and leave veterans stranded.

• Review fromJessica V

  Date: 02/01/2023

  1 star
  We are gold/platinum members and have spent thousands in the last 2 years with Enterprise. We have always had issues but they are the closest rental company to my business which is why we used them so often. We have always used our business card to reserve and pay for the rentals because it is business expense. My husband flew 1200 miles to North Dakota and they refused to accept our business card WHICH HE TALKED TO THEM THE DAY BEFORE AND THEY SAID IT WAS NO PROBLEM. He is stranded at the airport an hour and a half away from where he needs to be. We have used them so much that we have several FREE days built up with points. WE WILL NEVER USE THEM AGAIN.