Reviews

Review Details

• Review fromCarol W

  Date: 03/05/2024

  1 star
  Scam scam scam s am scam scam scam scam scam scam

• Review fromJonathan A

  Date: 03/02/2024

  1 star
  The products that they sell are poor quality. An item I purchased failed after 4 months, and I was told the warranty was only 30 days. They have no confidence in the products they sell. No wonder they have a BBB rating of F.

• Review fromRobert P

  Date: 03/02/2024

  1 star
  This company is a scam.They side step all shipping processes and won't refund my money. All I get is excuses.DO NOT ORDER FROM THIS COMPANY.It's been over 2 weeks now since I ordered from them. They say 3 to 5 day shipping, BS.They said it was shipped the day after I ordered it. No one can find it, and still no refund.The worst company I ever had to deal with.I called them and got hung up on 4 times.Again, DO NOT ORDER FROM THEM. You'll be sorry you did.

• Review fromJohn S

  Date: 03/01/2024

  5 stars
  Excellent results and will consider future interactions for myself and friends.

• Review fromSusan W

  Date: 02/27/2024

  5 stars
  Im just new to this site, and so far, so good. I have nothing to complain about, my experience has been very positive this far!

• Review fromMichael H

  Date: 02/25/2024

  1 star
  I bought 3 of these cameras each one lasted for about 5 months then they go off line and they don't follow motion and they constantly turn and don't come back they point right at my house and have to shut power off to get it back on line great idea ?? but still needs a lot of work

• Review fromRonald T

  Date: 02/24/2024

  1 star
  I bought an Item through Dot.com and paid for the item but they are now billing me monthly e.g., $14.00, then this month $16.00. I have not ordered anything else since my first and only order which was paid for. **********

• Review fromGerald W

  Date: 02/22/2024

  1 star
  I ordered 3 EZVac handheld vacuums from Dot Com's ad, "buy 2 and get one free" on December 14, 2023. They charged me $140.31 and said it would be 6-8 days delivery which would have got them to me before Christmas. However, they didn't arrive until January 9, ****. Also, they substituted the EZVacs with a cheaper, 'knock-off' brand which I found on the internet for $8.29 each. So, if I would have bought those outright, it would have cost me $24.87 plus shipping. I called Dot Com and complained about the length of time and the fact that they substituted EZVacs for some knock-offs. They refunded me 40% ($56.12) which they said was the best they could do. So, Dot Com charged me ***** for the three knock-offs. Or, according to their deal; "buy 2 and get one free" means they actually charged me $70.16 each for two and the third was free. No matter what math you use, Dot Com made a lot of money on me. So, they took longer than advertised, sent a cheaper product than advertised, but still charged me the EZVac price. However, the vacuums do work well and we're happy with their performance.

• Review fromLucas B

  Date: 02/08/2024

  5 stars
  Just got it today but so far I like it.

• Review fromThomas L

  Date: 01/30/2024

  1 star
  In my humble opinion, one of the worst companies I have ever dealt with. Their 30 day money back guarantee is a joke. They do everything possible to refuse to give you an address to mail back the product to. And, of course, you have to pay to mail it back. No label is provided. The light socket security camera comes with a memory card (you must pay for it separate) and a serial number on the light. But the manufacturer cannot tell you who they sold it to. And their customer support is slower than molasses. Thank god my wife hadn't thrown out the trash, or I would not have know who I got it from. Both the manufacturer and the seller did, in my opinion, everything possible not to give me an address to return the product to. The manufacturer no longer supports the product Dot Com sold to me. So the claim that unlike ring you do not have to pay a monthly fee is highly questionable. The manufacturer wants you to buy the premium package which is $20 a month fee. Ring I believe has two packages one for about $ **** a month and one for about $7.00 a month. In fact, not to have to buy the premium package from the manufacturer is quite difficult since they give you no place to reject it. The brief video from the manufacturer says hit the back button, the problem is that button only came up the first page and then almost never again. By the way, the manufacturer's support service, in my opinion, is also awful. Dot Com tells you whatever you do, do not dispute the charge with your credit card company. The failure to not timely dispute will create problems for you. Especially if you read some of the other letters on this site about refund checks not coming. So as a consumer, shop elsewhere. On a scale of 1 to 5 (5 being the best), in my humble opinion (that maybe is too harsh), I'd give it a zero. But BBB doesn't give you that choice.*** L 1-30-2024