Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Online Retailer

Dot Com Products

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

2.32/5 stars

Average of 358 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromSherry I

    Date: 10/12/2022

    1 star
    After reading the dotcom reviews, I was happy that I did not order this product. I do have a solution for all of you. The company should give a refund Due to any reason and include free shipping to and from. Just absorbed an X amount of shipping into the cost of the product itself and sell it at a higher price. The company itself should be a servicecompany; something like ****. It appears that one cant do without the other. So I suggest to the owner of this company to do just that and then people will not be so surprised. It is a shame that we have to go to *** Better Business Bureau (BBB) to file a complaint, but you must ask yourself, Is there any follow up on anything in this country anymore? The worlds gone mad and the US is leading the show by setting the awful examples. If businesses could stay in ******* and were not pushed out to a foreign country to save money tax wise, then we wouldnt be in this position of dealing with imports. We used to be self-sustaining. Thieves are successful when there are no repercussions, Shame on us. Whats happened to ******* anyway? For all the false ads and lies for a product, there should be restrictions and follow *** and there should be penalties, like they used to be in this country. I think we should all take a deep breath and start being grateful for the fact that we are alive and we have all of our limbs and we are able to function since Covid and a vaccine thats not a vaccine. Happy you dont have my two year long Covid I would rather die than live through it. More Govt induced suffering coming people, so get your priorities straight and start preparing for major blackouts and more Covid and more vax being pushed down our throats. Think ahead. Focus on protecting your family and having a supply of food and water for at least a month. Get a solar powered generator and dont sweat the small stuff.
  • Review fromDavid C

    Date: 10/11/2022

    1 star
    This is a total rip off from a company that offers no refunds or returns (unless you have not opened the product)! They should be investigated.
  • Review fromDavid G

    Date: 10/10/2022

    1 star
    Fraudulently pushed through an order I never completed and shipped to defunct address. Now fighting to claw back my money.
  • Review fromSerena C.

    Date: 10/08/2022

    1 star
    My camera will not rotate unless I turn on power off and then on. What a was waste a money. It will turn on. I tried to set up 5 times.
  • Review fromMaureen S

    Date: 10/07/2022

    1 star
    I just bought 4 cameras for my son's and for myself and my husband. I don't remember seeing anywhere that I needed to order an SD card. I tried setting up our camera for over an hour with no luck. "Can't connect to wifi". I have reset 3 times, rebooted my phone and internet connection. This is a large disappointment and I also bought a protection plan. Some of the instructions aren't clear either. What a waste of money. False advertising.
  • Review fromJames B

    Date: 10/07/2022

    3 stars
    I ordered without doing any research after I read reviews I canceled my order I was as refunded my money right away no problems. I only canceled my order because of all the negative reviews. I really wanted the light bulb camera but never gave it a chance **** I did the right thing
  • Review fromEg G

    Date: 10/05/2022

    1 star
    Dot com products fraudulently signed me up for a $19.85 subscription without my knowledge or authorization. Caused major inconvenience when fraud alerted on **** card, investigation ensued and card had to be cancelled and replaced.
  • Review fromJill Z

    Date: 10/05/2022

    1 star
    Beware dot com cameras Worst product and awful customer service. dot com company is made up of lies and just here to steal your money!!! Dont make the mistake I did with the hype they work. They DO Not!! And company wont stand behind their piece of garbage product or REFUND!Do better dot com
  • Review fromBill W

    Date: 10/04/2022

    1 star
    These people are fraudulent and a scam. I could not install the app without giving them my credit card number. Says first 5 days are free and after that they charge your card $39.95 monthly. This company is a fraud and scam operation.
  • Review fromPrithviraj S

    Date: 10/03/2022

    1 star
    I wish could give negative rating.The product doesnt work and if asked to return , no shipping label is provided.Spent $70 for this faulty product another $35 to return to get back my refund.So miserable service.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.