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Business Profile

Online Retailer

Dot Com Products

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

2.35

Average of 341 Customer Reviews

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Review Details

  • judy s

    Date: 12/26/2023

    I accidently ordered the wrong product. when I called customer service they said they were sales and would transfer me. They gave me the phone number in case of disconnection. I was disconnected. This happened 5 times and each time they gave me the same number but said it was the wrong department. I sent an email to cancel the order and then blocked the charge. I think they are a scam.

  • Scott W

    Date: 12/26/2023

    Do not buy anything from dotcom products. What they sell is junk. Also, if you return the product they will never give you a refund. I returned a product 15 days afer I bought it because it didnt work properly and never did get my refund ever after calling them 3 times. Liers and crooks is what they are.

  • Denis L

    Date: 12/24/2023

    Worst purchase I made. Horrible performance! Never again. I was going to purchase several more but it performed so bad I wont. Picked up no motion but keeps alerting me. When checked there is nothing to see. No the rotation is broken. Doesnt even make a good door stop. After waiting forever to get it this? So disappointing. Waste of money at any price. 6second clips only and they pressure you to subscribe to the cloud. Scam!

  • Sandra H

    Date: 12/23/2023

    12/23/2023 I never received a product I ordered. I kept getting email responses to mine with another promise delivery date. This is beginning to seem suspicious. I asked for a refund to no avail. Be aware.

  • Ben W

    Date: 12/23/2023

    bought two, got one. received many apologetic emails, no camera. STAY AWAY!

  • Barbara H

    Date: 12/22/2023

    I ordered 1 online the light bulb camera socket security for a total of $62.70 which includes taxes on Dec 17 2023 and received an email 3 days later stating the product was delayed and within 24 to 48 hours along with a tracking number will be sent to me the following week after Christmas. I haven't got any information from this company yet. Be careful buyers online their stating the company is legit, but they have received an F grade with BBB, they are scamming customers. Please shut them down.

  • Herman H

    Date: 12/21/2023

    I received a shipment I didnot order. No way to return.

  • Laurie W

    Date: 12/20/2023

    I ordered 3 security lightbulb cameras and they are not compatible to my outside light fixtures also activating was impossible with several attempts. **************** is horrible, I was constantly interrupted and talked over while speaking. There was a lot of contradictions on what this person was telling me. Their return policy when read , there is a lot of stipulations. I hope I am refunded back my money. It also took a month to receive shipment which I tried to cancel order but was not allowed. There is only a 30 day window for returning from the time of ordering. It also states if we receive your return, if we approve your refund, a lot of ifs. This companys verbiage is very deceiving .. I got scam !!!

  • Jeffrey J

    Date: 12/20/2023

    Great customer service! They reached out to me after I purchased an item to make sure that I had everything I needed for the item (memory cards). There was zero pressure to purchase anything else and they said that they were available to answer any questions I may have at any time. All customer service representatives should be like this! Thank you Dot Com!

  • Joseph A

    Date: 12/20/2023

    With my experience like buying security cameras without the sim card and charging me for PERKS that I didn't ask for plus every other review that I read your Company left nothing to be desired

Dot Com Products is NOT a BBB Accredited Business.

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