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Business Profile

Auto Service Contract Companies

TruWarranty

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Service Contract Companies.

Reviews

Customer Review Ratings

1.56

Average of 23 Customer Reviews

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Review Details

  • Frank Y.

    Date: 12/02/2022

    ******* ***** *** the dealership who sold me a product; EXOBUNDLE from a company Sidecars Inc. as a vehicle protection plan for $1,195.00 Vehicle was purchased on a Saturday, then the following Monday after further consideration I decided I wanted to cancel. I submitted cancelation to SIDECARS INC then a week later I was contacted by Kearn's that the product could not be cancelled, due to the product was applied to the vehicle. No product was ever applied to the vehicle. Nowhere on the vehicle purchase contract shows where any was applied other than the charge of $1,195.00 with a block of "other". This is clearly a scam that ******* ***** *** and Sidecars Inc are pulling on customers. TruWarranty is nowhere on any documentation that was given to me. During the last two conservations I had with ******* ***** ***, the last being 3 December keep on mentioning Sidecar Inc is will not grant a refund. So not sure if TruWarranty is just a store front. Nevertheless whomever Sidecars or TruWarranty did have the professional courtesy to contact me on their product cancelation.

  • B. K.

    Date: 11/30/2022

    Horrible time trying to get refunded on rv that I got rid of because it was a lemon. Waiting over two months now and no correspondence from company at all.

    TruWarranty

    Date: 02/15/2023

    Hello ***, The only reference we have in regard to cancellation from you is we received a call from you on 12-1-22 regarding status of your cancellation. The dealership is responsible for canceling contracts from our company. We sent a message the day we received your call to the dealership asking them to cancel your contracts and to contact you regarding your cancellation. It does appear the contract was canceled by the dealership on 12-1-22.

    B. K.

    Date: 02/15/2023

    The ** dealer ***** lied to me saying the warranty company was responsible for refunding me. The truth of this is they never forwarded my request to company for refund as they claimed. *************** was actually responsible to make refund to me which they did after additional phone call. So its true warranty company had no wrong doing it was *************** that dropped the ball. Matter is totally resolved.

  • Mackenzie D

    Date: 10/23/2022

    Great company, warranties work very well. No headaches and loopholes. Low deductibles only. Love this company.

    TruWarranty

    Date: 02/15/2023

    Thank you so much for your great review. We really appreciate it.

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