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Business Profile

Auto Service Contract Companies

Automotive Product Consultants, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Service Contract Companies.

Reviews

Customer Review Ratings

4.82/5 stars

Average of 297 Customer Reviews

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Review Details

  • Review fromSandra F

    Date: 01/23/2024

    5 stars
    Thank you to *********************! I rambled and he was patient and courteous. His professionalism and efficiency represents your company well.

    Automotive Product Consultants, LLC

    Date: 02/15/2024

    We definitely agree that ******'s professionalism and efficiency represents our company well. He is a knowledge customer service representative with a great attitude. We are lucky to have him. Thank for your feedback it matters.
  • Review fromShemekia M

    Date: 01/19/2024

    5 stars
    My representative ***** was very helpful and I'm extremely pleased with all the help for my warranty account Thanks so much.

    Automotive Product Consultants, LLC

    Date: 02/15/2024

    We are extremely pleased that ***** was helpful to you. She is a great help to us as well. We thank you for your feedback. It matters.
  • Review fromJohn K

    Date: 01/17/2024

    5 stars
    ***** was very professional and efficient in retrieving the insurance information..She was by far the most pleasant and knowledgeable individual in her position!
  • Review fromChip D

    Date: 01/16/2024

    5 stars
    I had the pleasure of doing business with ********************* this morning. What could have been a usual "get the runaround" call was instead totally productive, positive, and pleasant. I have been trying to get a firm answer about an service contract issue for some time, and not getting anywhere until I lucked out and got ***** on the phone. She cleared the primary problem (lack of needed documentation ) immediately, was very patient while I gathered needed information, gave the correct phone contact number to resolve the remaining issues, and gave me a best phone number to get back to her if I ran into difficulty. And all the while, generating a positive communication environment that lets one know she really cares about getting things right for customers. It is a fortunate company that has ********************* as a employee!
  • Review fromErnesto S

    Date: 01/14/2024

    5 stars
    I received help of ***** and couldn't be happier. Amazing customer service, very helpful and patient.

    Automotive Product Consultants, LLC

    Date: 02/15/2024

    We are very happy that your interaction with ***** was an example of amazing customer service, which is what we strive for with every single customer. Thank you for your feedback. It matters.
  • Review fromPEDRO D

    Date: 01/12/2024

    5 stars
    VERY NICE GREAT CUSTOMER SERVICE THANK YOU VERY MUCH FOR YOUR HELP

    Automotive Product Consultants, LLC

    Date: 02/15/2024

    Thank you for your feedback and we are happy that you feel that you received great customer service. That is exactly what we love to hear!
  • Review fromDan H

    Date: 01/11/2024

    5 stars
    ****** was excellent in her outstanding performance.Professional, informative and considerate.We appreciate her resolving our issue.Great asset to the company.Thank you!
  • Review fromRobert R

    Date: 01/10/2024

    5 stars
    Great service. Professional and responsive. Plan coverages were well explained with all questions addressed. Overall, I am confident in the product and service delivered.
  • Review fromAisha G

    Date: 12/31/2023

    5 stars
    Service was great. Professional yet personal. Answered all my questions. Listen to my concerns. Offered solutions. Representative was knowledgeable.

    Automotive Product Consultants, LLC

    Date: 02/06/2024

    Thank you for the fantastic review. We are happy to know that our knowledgeable representative was able to assist you needs.
  • Review fromJanet S

    Date: 12/20/2023

    5 stars
    Excellent customer service. ***** responded to my calls, questions and concerns. She followed up with me timely. Always keeping me abreast of the status of my case assisting me through to resolution.Any company should be glad to have a employee like *****. Her excellent customer service skills, stand *********** the crowd in todays workplace!

    Automotive Product Consultants, LLC

    Date: 02/06/2024

    We agree that ***** is an excellent employee and we are very glad to have her as part of our team! Thank you for the great feedback!

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