Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Window Installation

1-800-HANSONS

Headquarters

Reviews

This profile includes reviews for 1-800-HANSONS's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

1-800-HANSONS has 19 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.41/5 stars

    Average of 907 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromAmanda H

      Date: 09/26/2022

      4 stars
      The sales rep who came to my house to set up the service and talk through the products was very personable. When he wasn't sure of an answer to one of my questions, he called his manager right away and got the answer, which I appreciated. He made me feel comfortable in my choice to go with Hansons.The installation team could've been a bit more prepared. They had to borrow gas from me for their blower to clean up their mess. They did show me pictures of their finished work from the roof view, which was nice.Everyone has been very pleasant.
    • Review fromIlene G

      Date: 09/24/2022

      3 stars
      I can only attest to the sales representative who was very nice and informative. I contracted for windows but no work has started. Thus, the three stars. Cant give more until the job is completed.
    • Review fromRoberta D

      Date: 09/23/2022

      5 stars
      We had a new roof installed yesterday. The crew was courteous and answered our questions. Today we had some concerns and they were all addressed. They are even sending a team out to make ******************. We are very pleased.
    • Review fromDanielle M

      Date: 09/23/2022

      5 stars
      As soon as I called someone came out and quoted a bathroom remodel for tub and shower. The price was a little high but the work was good. Everyone from scheduling, sales, and service were super friendly and amazing. My only issue was I had to do some touch up painting but that's not a big deal. 100% would recommend them.
    • Review fromShelley M

      Date: 09/22/2022

      5 stars
      From the phone call to the set up, great service and thorough explanation!
    • Review fromMark M

      Date: 09/21/2022

      5 stars
      I met with 1-800 Hansons sales representative ******************* today.I needed to purchase window replacements and gutters with gutter-guards.**** arrived around 5 minutes early, no waiting on this guy, he has his act together. He was very informative, and I felt he gives his very best and honest opinion when recommending products to provide a solution to my requests and needs.**** was very pleasant and easy to talk with, and very knowledgeable about the products he sells.I especially appreciate the fact he was not a high pressure salesman, he was very easy going and very informative, and allowed plenty of time for questions and made sure I understood everything, and I felt he welcomed questions.I do believe 1-800 Hansons offers a quality product and was quoted in the ball park of about what I was expecting to pay, it was a little more expensive than I thought, but with the cost of everything going up since covid, it wasn't too bad of a sticker shock.So far, from requesting a visit online and speaking with a confirmation representative to the visit with ****, I am very pleased so far!Again, a big Thank-you to **** for coming out today!
    • Review fromCheryl H.

      Date: 09/21/2022

      5 stars
      *** was honest answering all my questions about the windows in my house. I decided to work on some other more pressing plans before I need to replace the windows. I meant a lot to me not to be pressured in making my decisions.
    • Review fromHeather J

      Date: 09/20/2022

      5 stars
      I am so happy with the job that Hansons did on my roof. Its absolutely beautiful! Everyone from the crew to customer service were very friendly. They answered all of my questions and did a wonderful job cleaning up my yard. I would recommend this company to friends and family.
    • Review fromPerry K

      Date: 09/20/2022

      5 stars
      They were ******************, and did an excellent job. Extremely happy with our windows.
    • Review fromBrenda S

      Date: 09/19/2022

      3 stars
      Payment schedule was confusing and difficult. I was to meet the rep but he did not show up. Next time he was late. I am sure they have a good reputation but I was not happy with their service.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.