Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Computer Software

HITech Product, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Software.

Reviews

Customer Review Ratings

4.32/5 stars

Average of 57 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromRichard C

    Date: 03/17/2023

    5 stars
    Discovered to be best price for ------- downloads. Very fast download and email valid keys with minimum fuss. Hope I will be able to get same results in the future.
  • Review fromMichelle G

    Date: 03/17/2023

    5 stars
    I have bought tax software 3 times now through FYSofts and always have an efficient purchase and download experience. Their prices are very competitive and download instructions are very easy to follow.
  • Review fromDraphet M

    Date: 03/16/2023

    1 star
    I wasn't able to download Maryland corporation forms to prepare return.I

    HITech Product, LLC

    Date: 03/31/2023

    We're sorry to hear that you're having difficulty to download Maryland corporation forms. We'd be happy to assist you with the process.
    When you first start a return in ******** ********, you'll be asked to select the type of return you want to prepare. Select Business return and then select S corporation to add Form 1120S to your return.
    If you have any further questions or encounter any issues during the installation process, please don't hesitate to contact our support team. We're available to help you.
    Thank you for choosing our product, and we hope to resolve this issue for you soon.
  • Review fromMichael A

    Date: 03/16/2023

    5 stars
    I was apprehensive when I saw the best ******** price from a company I did not recognize. I read some of the reviews and decided to buy it.
    The download process was super easy. Didn't even need instructions.
    I am completely satisfied.
  • Review fromBo B

    Date: 03/15/2023

    5 stars
    I was stuck in a hotel room over the weekend, brought lots of work with me and had several tax returns to crank out. I then realized late that night when I began to work that I did not have ***** *** ******** loaded on my computer. I shopped around on the Internet and rather than getting in my car and driving in a strange city to purchase the product, I discovered Fysofts and thought I would take a chance. I expected problems along with the possibility of having to chase down a refund later. Instead, the whole experience of downloading the tax program took minutes and in no time I was up and running. Totally wonderful experience! And, the price was way less than the programs I had purchased earlier on my home and office computers. I will definitely will go to Fysofts next year when tax season begins. I appreciate you guys and thank you!
  • Review fromChris R

    Date: 03/15/2023

    1 star
    From what I got, the software seems manipulated. I bought ******** which should allow 5 installs and it only had 1. Must have sold the other 4 installs other. Guess they sell one copy 5 times. Asked for refund.

    HITech Product, LLC

    Date: 03/31/2023

    We're sorry to hear that you're having difficulty installing our software. We'd be happy to assist you with the installation process. Software can be downloaded onto 5 different devices with 1 user. MEANING…(Cannot be used by 5 different people)

    We have processed a refund for your recent purchase. The refund amount should be credited back to your account within7 business days.

    We're sorry to hear that our product did not meet your expectations and we appreciate your feedback. We strive to provide the best possible products and services to our customers, and we sincerely apologize for any inconvenience caused.

    If you have any questions or concerns, please don't hesitate to contact our support team. We're always here to help.

    Thank you for choosing our product, and we hope to have the opportunity to serve you better in the future.
  • Review fromDaniel S

    Date: 03/15/2023

    5 stars
    I am always a little nervous ordering a product from a website that is, say, 5-10% less expensive than everyone else. By FYSOFTS delivered! Bought ******** for the best deal available, smooth download and email communication. Boom. Thank you!
  • Review fromTak C

    Date: 03/14/2023

    5 stars
    Great experience purchasing the ***** *** software from this seller. Easy process with no issues.
    As for the product I have been using ***** *** software for years and is happy with it for the most part. The only issue I have with it this year was some of the information was not automatically transferred from the federal return to the state return. There was lack of instructions how to resolve an error during the review for errors session.
  • Review fromBruce M

    Date: 03/14/2023

    5 stars
    Purchase and download of ******** ******* and ******** ******** were flawless.
  • Review fromGeorgeann L

    Date: 03/14/2023

    5 stars
    I usually buy ***** *** from ****** in early January but neglected to this year. Decided over the weekend I wanted to get my taxes done and found this website. Price was reasonable, download was easy and fast and all went smoothly! Both Federal and State taxes are done and submitted.
    I always print and mail in my State return though, because I don't want to pay $25 for electronic submission. All in all, I recommend HiTech Product, LLC

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.