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Business Profile

Computer Software

HITech Product, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Software.

Reviews

Customer Review Ratings

4.32/5 stars

Average of 57 Customer Reviews

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Review Details

  • Review fromROBERT R

    Date: 03/11/2023

    1 star
    The version I downloaded has a bug in which the penalty tax is getting added to my taxes due. I plan to contact ***** *** about this bug, but as yet I have not done this. This bug is making my taxes due $210 higher than they should be.

    HITech Product, LLC

    Date: 03/13/2023

    Please make sure you have provided correct information. You may have to contact an account for assistance with your tax need.
  • Review fromDeborah W

    Date: 03/11/2023

    5 stars
    Best price online. ******** download works perfectly. I would recommend this company.

    HITech Product, LLC

    Date: 03/13/2023

    Thank you for taking the time to share your positive experience! We are thrilled to hear that you enjoyed our products/services and appreciate your kind words. Our team works hard to provide exceptional customer service and deliver best price, so it's always great to receive such positive feedback. We hope to continue serving you in the future and look forward to your next purchase.
  • Review fromMAX P

    Date: 03/10/2023

    5 stars
    Best price offered, fast and easy to do, and best of all I got the email and on-line confirmation that the transaction was valid. I was good to go in minutes and felt confident that FSSOFTS is reputable.

    HITech Product, LLC

    Date: 03/13/2023

    Thank you for taking the time to share your positive experience! We are thrilled to hear that you enjoyed our products/services and appreciate your kind words. Our team works hard to provide exceptional customer service and deliver best price, so it's always great to receive such positive feedback. We hope to continue serving you in the future and look forward to your next purchase.
  • Review fromKimberly K

    Date: 03/09/2023

    5 stars
    I needed ******** ******** in a hurry. It was very simple to purchase and then immediately download and the price was great! Definitely recommend this company.
  • Review fromTom K

    Date: 03/09/2023

    5 stars
    My experience purchasing ***** *** online was
    very good. It was easy to download and I saved quite a bit of money by doing it this way. I will most likely do it again next year.
  • Review fromCONNIE R

    Date: 03/06/2023

    1 star
    This place is worthless! Download didn't work and nobody returns my calls. I'm wondering if this is a scam.

    HITech Product, LLC

    Date: 03/08/2023

    We sincerely apologize for any inconvenience caused to you due to the poor experience you had with our product/service. We take all feedback seriously and want to thank you for bringing your concerns to our attention. It is disheartening to learn that you had a negative experience with our product/service. We strive to provide the best possible customer experience, and we are sorry that we fell short in your case. We would like to assure you that we are taking immediate steps to address the issues you have mentioned. We have already taken corrective measures to ensure that such issues do not occur again in the future. We value your feedback and are continuously working to improve our product/service to meet the expectations of our valued customers. We would like to request you to give us another chance to serve you better. We are confident that we can win back your trust and provide you with a positive experience. Please do not hesitate to reach out to us if you have any further concerns or feedback. Thank you for your understanding and patience. Sincerely, Customer Service FySoft.com

    HITech Product, LLC

    Date: 03/08/2023

    You have not provided phone number to contact you. Please email at [email protected]. Your product comes with 60 days Money back guarantee. We know that sometimes things don't work out how we'd all like them to, and software is no different. Please click the link below to process a return or refund.

    https://account.fysofts.com

    All refunds are credited to the original form of payment used. Refunds can take 5-7 working days to show up in your account.
  • Review fromRichard M

    Date: 03/04/2023

    1 star
    Purchased ******** for business from HiTech through ********  Website indicated it would do IRS Form 1041. NOT TRUE!! It does only IRS Form 1065 partnership[s Sent email requesting refund/ It has been ignored

    HITech Product, LLC

    Date: 03/08/2023

    The refund has been issued and a return order ****************** has been created.

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