Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Computer Software

HITech Product, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Software.

Reviews

Customer Review Ratings

4.32/5 stars

Average of 57 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromCalvin K

    Date: 03/30/2023

    5 stars
    FYSOFTS price was excellent, and they had exactly what I wanted. With the online download I was working with the software only minutes after the purchase!! Could not ask for any more of a time saver!!!
  • Review fromPAUL B

    Date: 03/29/2023

    1 star
    I am thoroughly dissatisfied with the ***** *** ******* product because I have been unable to download it onto my lap top. Equally dissatisfied with FYSOFTS which failed to respond to my inquiries for assistance. Overall this has been a very negative experience. The only way for FYSOFTS to make this right is to refund the ***** *** charge ($69.999) for the product I did not receive and certainly cannot use.

    HITech Product, LLC

    Date: 03/31/2023


    We're sorry to hear that you're having difficulty installing/downloading the software. Installation process are given on the download page. You must follow the process and you have to have minimum configuration requirements.

    If you have any further questions or encounter any issues during the installation process, please don't hesitate to contact our support team. We're available to help you.

    Thank you for choosing our product, and we hope to resolve this issue for you soon.

    Best regards,

    [Company Name]
  • Review fromBill D

    Date: 03/27/2023

    5 stars
    This company offered the same product as others at a much lower price. They have lightning fast delivery of the product and the product comes with 60 days money-back guarantee.
    I’ll remember where I purchased this for every year to come. Great company and I highly recommend their products.
  • Review fromTony T

    Date: 03/27/2023

    5 stars
    I purchased a tax software in November 2022. The price was the lowest I had seen. Perfect download and implementation. Today, I wanted to share this software with my sister who is not in a hurry to pay her taxes. Documentations indicates I could load the software to 5 different computers. When I tried to activate my second copy, and error message was noted that the code provided would not permit me to activate any other installations. I contacted the vendor at 9:00PM at night, expecting at best a response the next day. Within 60 minutes, I received a response and provided me a valid new code. I give them a WOW!!! I was impressed. I give them a 15 out of a 10-point system. Very responsive to my needs. Unbelievable customer satisfaction from my perspective.
  • Review fromMarcus Y

    Date: 03/26/2023

    5 stars
    Get the code immediately.everything works as it should be. Will buy again
  • Review fromJames E

    Date: 03/25/2023

    3 stars
    I unfortunately had a problem. After FYSoft purchase ******** immediately downloaded. First screen after down load asked for 16 digit code to open program. I could find no code. Then went to ***** and downloaded ***** ***. I stupidly thought that the two companies were conjoined. After finish of taxes ****** payment screen appeared. That is when I realized my mistake. I paid ****** so I could finish up tax work. Then I called FYSoft and described my situation concerning code problem and agent opened a screen that contained needed code. ***** *** opened. Should have called right away when code was needed. Couldn’t find their phone # but ****** gave it to me. So my goof up. Bottom line: I paid twice this year for ***** ***. ****** told me FYSoft might reimburse me, but…
  • Review fromClaude U

    Date: 03/25/2023

    5 stars
    I use ***** *** every year and have downloaded it from FYSOFTS for 2 years now. No Problems!
  • Review fromScott B

    Date: 03/24/2023

    5 stars
    Just what I needed and it worked smoothly. Just wished it would have taken a all the taxes I owe
  • Review fromLori W

    Date: 03/24/2023

    5 stars
    This is my second year ordering tax software from Sysofts and although I was sceptical of ordering an online download, the process was easy and flawless.
    See you next year. :)
  • Review fromDerek M

    Date: 03/23/2023

    5 stars
    Best price by far. Downloaded super easy. Worked for my Virginia corporate returns

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.