Reviews
This profile includes reviews for Forbright Bank's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 75 Customer Reviews
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Review fromNickolas M
Date: 11/29/2024
5 starsI keep all my savings with Forbright Bank! Their online platform has been very simple to use and getting signed up was very simple. They offer very competitive APYs on their high-yield savings account and use those ********************** to finance a more sustainable future! What's not to love?Review fromTara D
Date: 11/25/2024
4 starsEasy to open account. The process of linking my regular checking account to ********************** was a bit long. I also had to log into my checking account and link ********************** from that end, which was much faster.
Forbright Bank
Date: 11/26/2024
Hi ****, thank you for sharing your experience with Forbright Bank. We're so glad to hear you were able to open your Growth Savings account with ease and appreciate your feedback regarding linking to your checking account. We are always looking for ways to optimize the customer experience and will be sure to share this with our team. We look forward to continuing to serve you and thank you for being a valued member of Forbright Bank!Review fromCharles R
Date: 11/23/2024
5 starsHigh APY and laudable investment goals, i.e. commitment to helping the fight again global warming.Forbright Bank
Date: 11/25/2024
Hi *******, thank you for sharing your experience with Forbright Bank. We are pleased to hear you have taken advantage of this with our Growth Savings account, with our competitive rates to help maximize your savings. We appreciate you joining us on shared mission towards a #BrighterFuture and for being a valued member of Forbright Bank!Review fromPat T
Date: 11/19/2024
5 starsI moved my Forbright Cds to savings account. The staff was very helpful and made the process so easy. I also got help with adding another user and designating an heir. It is very easy to use the online banking and I love the interest rates. Much better than my other savings. Will be moving more $$ to Forbright.Forbright Bank
Date: 11/20/2024
Hi ***, thank you for sharing your experience with Forbright Bank. This makes our day! We are pleased to hear you have benefited from both our Certificate of Deposit and our Growth Savings account. We pride ourselves in providing competitive rates and are glad you've found using our online banking seamless. Thank you for being a valued member of Forbright Bank, we look forward to continuing to serve you!Review fromMarcos G
Date: 11/15/2024
5 starsI really like the apy % as well as the commitment to helping the environmentForbright Bank
Date: 11/18/2024
Hi ******, Thank you for sharing your experience with Forbright Bank. We pride ourselves in providing competitive rates and are delighted you have decided to take advantage of our Growth Savings account. Thank you for joining us on our mission to create a brighter future!Review fromJOHNNY H
Date: 11/09/2024
5 starsI have been with this bank, and I have had questions, and the staff was very kind answering them and so far, the bank has been awesome. If things change then my review will as well but it has been good for me. A+Forbright Bank
Date: 11/12/2024
Hi ******, thank you for sharing your experience with Forbright Bank! This makes our day, we're delighted to hear you're enjoying banking with us and the top of the line service we aim to provide. Please don't hesitate reaching out to us if you have any questions or concerns regarding your account. Thank you for being a valued member of Forbright Bank, we look forward to continuing to serve you.Forbright Bank
Date: 11/12/2024
Hi ******, thank you for sharing your experience with Forbright Bank! This makes our day, we're delighted to hear you're enjoying banking with us and the top of the line service we aim to provide. Please don't hesitate reaching out to us if you have any questions or concerns regarding your account. Thank you for being a valued member of Forbright Bank, we look forward to continuing to serve you.Review fromJoe G
Date: 11/07/2024
1 starRequested my data be deleted and was promptly denied over the phone. I closed my account and was no longer doing business with the bank yet they cited their 7 year data storage policy as sufficient. I escalated and was promised an email follow up same day. Never received an email and have yet to hear back after further escalation.
Read the reviews, customer service is poor and untrained. I urge you to look elsewhere for better privacy and security of your information.Forbright Bank
Date: 11/14/2024
Hi ********, thank you for sharing your experience with Forbright Bank. Our team has informed us you have been in communication regarding this matter. We are saddened to hear you have closed your account - if you'd like to provide further feedback regarding your experience, please do not hesitate to let us know. You can reach us at **************, Monday through Friday, any time between 8 a.m. to 8 p.m. ET with the exception of holidays. You can also email us at ******************************************* Thank you for your continued patience and your time with us at Forbright Bank, we look forward to speaking with you soon.Review fromLAN Q
Date: 11/01/2024
1 starI tried to transfer my fund from Forbright growth savings to my ***** checking before closing the account. It has been more than 3 weeks and they still refuse to transfer my money even I gave them the ********** statement as requested. I also have my ********** representative talking to them on the phone. I dont why I can transfer fund from ********** to their bank, but cannot transfer back in the same account ?I lost my opportunity to invest for something else because of their delay.They ask if I want a check, they will forfeit all my interest.This is saving account, not cd, and I dont get any bonus to open this account.None of banker explained clearly and keep asking me to send other bank statements and I did. Still nothing is ********* I need my lawyer to help me out for this?Forbright Bank
Date: 11/04/2024
Hi Lan, thank you for sharing your recent experience. This is certainly not what we like to hear nor is it a representation of the customer service we strive to provide. Our customer service team confirmed that you have been in communication with them regarding this matter. While we aim to meet a 1-3 business day window for transfers, there are internal or external factors which may cause delay. Please rest assured, the safety and soundness of your account are the utmost importance each transaction is individually reviewed prior to its completion. As we value your feedback immensely, we have shared this with our team to improve the experience moving forward and sincerely apologize for any inconvenience this has caused you. If there is anything else we can do, or if you wish to provide further feedback you can reach our team at **************, or email us at ******************************************* Our team is available Monday to Friday, any time between 8 a.m.- 8 p.m. ET with the exception of holidays. Thank you for your continued patience and being a valued member of Forbright Bank.Review fromRobin D
Date: 10/10/2024
1 starI opened an account for my grandson, who is in another state, so he would have money, when needed. It took me days to link my account in ** to ********. No where, did I read that I needed to make a savings account as well. Once I got my deposit made, they closed the account the next day! Because I hadn't added money to the savings account. So now I have to find another bank and start over...in a hurry, because my grandson, needs money to eat.! Plus I had been in the hospital. I was sent an email, giving me 2 days to deposit into savings. 2 days!! Thank you forbright for not even giving me a chance to add money. Or considering that something could happen. You do realize ************** and ************** was destroyed, right???Forbright Bank
Date: 10/11/2024
Hi *****, thank you for sharing your experience. We sincerely apologize for your recent experience and are saddened to hear you have been impacted by the hurricanes. Our customer service team has informed us you have since been in communication regarding this matter and the external holds. We thank you for your continued patience, understanding. If you still require assistance or wish to provide further feedback, please visit our Contact Us page to get in touch with a member of customer service team: ********************************************************Review fromConsumer C
Date: 10/09/2024
5 starsThis bank is great! I don't understand the people who left bad reviews, their complaints are unrelatable. Bank actions have been executed in a timely way as expected, no delays or issues, and the customer service is good, too. Five stars, each one earned. Would move my money out if I found a better rate, but otherwise, it seems good for now to park it here.Forbright Bank
Date: 10/10/2024
Hi *******, thank you for sharing your experience with us. We are delighted to hear you have found banking with us to be a seamless process. We pride ourselves in providing great customer service and competitive rates and your words serve as testament. Thank you for being a valued member of Forbright Bank, we look forward to continuing to serve you.
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