Reviews
This profile includes reviews for TimePayment Corp.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 62 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromKamil T
Date: 02/14/2024
1 starI got scammed by this company with along other company that works together signapay. I never Seen anything like this in mylife and we must put stop to it. We are just working on a court case and will take action so nothing like this ever happens to any other businesses.Never do business with this company!!!
TimePayment Corp.
Date: 02/15/2024
TimePayment is sorry to hear about your negative experience. Please be advised we are reviewing your complaint against the third-party equipment vendor and will respond to you directly.Review fromMichael W
Date: 02/09/2024
1 starPurchased a Freezer for my business on payments through the winter to ensure I had savings during slow times. Was told at the time of signing that I could pay off the loan in six months for no interest. Upon attempting to pay off the loan, they told me it was a lease and forced me to pay a ridiculous amount in order to claim ownership. Under No circumstances should anyone do business with these crooks!!!TimePayment Corp.
Date: 02/15/2024
TimePayment is sorry to hear about your negative experience. Please refer to the Non-Cancelable Commercial Equipment Lease Agreement you signed on October 12, 2023, including the Early Purchase Option Addendum, which explains the terms of your buyout. Please contact our *************************** with further questions.Review fromNickolas S
Date: 01/29/2024
1 starThe machines only Cos $3200 each and 2 years I owe $7800 Have to pay for 2 years at ********************************************************************************************************** on my credit report when it was paid every month and they Tell Me it was a computer glitch Time payment company is a rip-off and we must as business people put a stop to this kind of practicesTimePayment Corp.
Date: 02/15/2024
Customer signed a Non-Cancelable Commercial Equipment Lease Agreement for a base payment of $329.47 per month plus applicable taxes and fees for 45 months. TimePayment did experience an issue with a third-party software involved with credit reporting which has been addressed and corrected.Review fromChristian K
Date: 01/08/2024
1 star************* recommended this company for a credit card reader. Wow has it been a nightmare!! Very similar to others reporting, my account is on auto deduct and they reported my account as delinquent. The auto deduct apparently failed for $74 so Time Payment reported to Experian that I was $1252 in default!! I immediately called the bank and they ********** out to an incorrect account number that ********************** entered. Nothing to do with me or my credit so I called to correct the issue and they said they can update the account number, but they are not familiar with how to the correct the credit problem. I asked for a manager to solve the issue and was hung up on!! I have now called back three times with each time to be put on hold over 30 min per call!! Major scam company and should be avoided at all costs!!Time Payment are masters at deception and fraud!!!!!TimePayment Corp.
Date: 02/15/2024
TimePayment apologizes for your negative experience and advises that this account has been closed. An update will be made to the credit reporting.Review fromLeeanna W
Date: 01/04/2024
1 starThe company said a set payment and then they kept raising the payment and said we didn't have insurance on the roll o ***** when our insurance company liberty mutual and I sent then the binder of insurance on the roll o ***** and they said that they received it and then raised the payment up two months later so I am warning anyone not to do business with this company cause they raise the payment up on their own and not even notify u of it and then say they received the binder from insurance company and myself and then 2 months later due the.same exact thingTimePayment Corp.
Date: 02/15/2024
Please be advised no insurance binder was received until July 2023, after which the damage fee was no longer charged. This account is now paid in full and closed.Review fromFrancesca F
Date: 12/29/2023
1 star"Unpleasant Experience with Time Payment and Damaged Hydro Dip Tank"I recently had a highly disappointing experience with Time Payment when purchasing an 8-foot hydro dip tank. Not only did they overcharge me, but they also had the audacity to pass on ***** charges to me for a damaged tank they sent.Despite paying what I thought was a fair price, I was shocked to discover additional fees on my bill. It seems Time Payment lacks transparency in their pricing, leaving customers feeling deceived.To make matters worse, the tank hydro dip sent that I received was damaged during shipping. Instead of taking responsibility, Time Payment insisted that I foot the bill for ***** charges related to their own poor packaging. This demonstrates a complete lack of accountability and customer care.I strongly advise potential buyers to think twice before dealing with Time Payment. The combination of overcharging and passing on shipping damages to customers makes them an unreliable and untrustworthy ************** yourself the frustration and consider other reputable options in the market.TimePayment Corp.
Date: 02/15/2024
TimePayment is not responsible for the selection of the equipment vendor, the equipment, or the shipping of the equipment. If the equipment was damaged upon delivery, you would have needed to take that up with the vendor and the freight company. Please contact our *************************** with any billing questions.Review fromEileen N
Date: 12/27/2023
1 starThey did approve application quickly, now I see why. Same as cash claim is a joke. Not even close to that. Definitely, false advertising.Review fromBrent K
Date: 12/26/2023
1 starTheyvare a rip off theu stoped sending me paper ststments and when you call they lie to you get rude tell you there nothing you can do so i called set up on auto pay bit theu did it 1 time ***** againReview fromMelanie C
Date: 12/19/2023
1 starThis NOT a company I would ever recommend to do business and purchase any salon equipment. The interest on the equipment is outrageous! Double the price of the equipment. I did an early payoff due to the excessive *************** they added on the original price. Also, I recently accused falsely of paying late on my account and I was never late at all. It hit my credit report that I was 30 days late & that was false. So I asked them about it and they said it was a computer glitch and alot people had this problem. This is a terrible decision to do business with this company.Review fromJo B
Date: 12/08/2023
1 starI have had a building financed with them for 5 months they continue to bill for property tax and insurance and will not credit account back! I have uploaded all the documents several times i soon get a acceptance email back we are good but they keep charging also I also got hit with a 30 day late ping on my credit. the guy on the phone advised me that there was a computer issue and alot of people got that sent to experian Also 1/2 star raiting would be better!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.