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Business Profile

Leasing Services

TimePayment Corp.

Headquarters

Complaints

This profile includes complaints for TimePayment Corp.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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TimePayment Corp. has 2 locations, listed below.

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    Customer Complaints Summary

    • 177 total complaints in the last 3 years.
    • 25 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/13/2023

      Type:Billing Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We had a person come in claiming he was with our current credit card processor, TSYS. He said that since they recently merged with Global he was reviewing accounts to give them a better plan. He told us we would have a fixed monthly payment and not pay service fees and discount points too. He never said we were leasing any equipment. He switched us to another credit card processor. He said we did not have to contact our current credit card processor since we are staying with the same one and took our own equipment to "return for credit" since it was new and we owned it. It turned out he signed us up with a lease company TimePayment, switched us to another credit card processor and we are now being billed from TimePayment, the other credit card processor, our original credit card processor since we did not cancel with them and his company for "fees". I have filed papers with TimePayment legal department that the post office shows them receiving on January 23 but they have not sent me an answer just keep sending bills. I have called them and they do not return my call. We would gladly return this equipment retail value of $3000. that they are billing us over 500 per month for the two offices on a 60 month contract. Our own equipment was stolen by the person representing them and we have purchased new. We never lease credit card machines. I want the contracts terminated.

      Customer Answer

      Date: 03/25/2023

      I have not heard from the business in response to my complaint. Our issue has not been resolved.  I did receive an email the day I filed my complaint with Better Business Bureau that they are looking into it but nothing further has happened.  It is still in dispute.  Nobody ever returns my call to discuss this.

      Business Response

      Date: 04/19/2023

      Please see TimePayment response attached. These will also be mailed to the addresses in the letters.

      Customer Answer

      Date: 04/20/2023

      Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered. 

      [You must provide details of why you are not satisfied with this resolution.  If you do not enter a reason for your rejection, your complaint will be closed as Answered.]

      Businesses and Customers should be civil, courteous and polite in their responses to complaints. It is important to remain professional and productive when participating in the BBB complaint process.

      FAQ

      Regards,

      ****

       

       

    • Initial Complaint

      Date:03/07/2023

      Type:Billing Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I've been paying monthly payments then they failed to debit my account a few times so I had to pay $100/wk to catch up on payments and I have been paying this for a year and my balance is still the same. And they keep sending me past due notices and keep tasting on extra fees.

      Business Response

      Date: 03/16/2023

      TimePayment's response is attached.
    • Initial Complaint

      Date:03/02/2023

      Type:Service or Repair Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My husband and I own a business in VT. On 9/14/22 we signed a contract with *************** an alarm company for new security equipment. The price was for $165 plus sales tax of $11.55 total $176.55 per month for 5 years, which set up on auto-pay with our amex cc and paperless statements. Sept, ********** we were charged the quoted contracted amount of $179.76 ( this includes cc processing fee of $3.21). Then all or a sudden the next month a paper statement was generated and we are now being charged an additional fee of $11.87 plus $.83 tax =$12.70 for "Property Tax". I have called the *********** to see if they require a "property tax" and was told NO they only require a sales tax, which we are already paying on our statement. I have reached out to Time Payment multiple times since Nov. to be connected with the call center in *************** I have asked to speak to a manager in the US and they Will Not connect me to a manager or anyone that can answer my question.. "WHY are we all of a sudden being charged a "Property Tax" and who is actually pocketing these extra funds?".I have also reached out multiple times to the owners of *************** to see if they could find out the answer to my question and they have not yet been able to give me an answer.I feel if we had signed a contract for a specific amount and 3 months into our contract the amount should not charge.To me this feels like a bogus charge going into Time Payments corporate pocket.

      Customer Answer

      Date: 03/13/2023

      I have not heard from the business in response to my complaint.

      I would like for the BBB to continue to pursue further actions regarding this issue, as I have not heard anything from time payment corporation.

      thank you

      *******************

      Business Response

      Date: 03/28/2023

      Please see TimePayment's response attached. 
    • Initial Complaint

      Date:03/02/2023

      Type:Billing Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This complaint is toward the collections side of the business, I co signed a lease on some weight equipment years ago, anytime the loan was late i got a call and i was able to contact the primary owner of the loan and get him to pay it.When the gentleman stopped paying and I was no longer able to get ahold of the guy I let them know via email that i am requesting the statement by mail so that i may address the situation and get it taken care of. I received no response using the same email address they were in contact with me about the bill previously. I asked on two separate email addresses for the statement to be post mailed to me with no response. I then assumed that the original owner made his payments because i heard nothing else about the situation until It appeared on my credit statement as delinquent. I am disputing this because **** and the bad reporting to the credit bureau because i requested a paper statement so that i may address this and was never given the opportunity before they sent the bad report scarring my consumer credit report and violating the fair credit act. This is an unfair act on their behalf and I would like it to be addressed Also as you can see via these email chains, ************************* (the original loan recipient) was not included in the inquiries, I added him

      Customer Answer

      Date: 03/14/2023

      I have not heard from the business in response to my complaint.

      Business Response

      Date: 03/28/2023

      Please see TimePayment's response attached.

      Customer Answer

      Date: 03/28/2023

      Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered. 

      [You must provide details of why you are not satisfied with this resolution.  If you do not enter a reason for your rejection, your complaint will be closed as Answered.]

      Businesses and Customers should be civil, courteous and polite in their responses to complaints. It is important to remain professional and productive when participating in the BBB complaint process.

      FAQ

      Regards,

      *******

       

       

      Business Response

      Date: 03/29/2023

      The statement was emailed to the same email address used to communicate with you on previous occasions. Please contact our *************************** to resolve.
    • Initial Complaint

      Date:02/20/2023

      Type:Service or Repair Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have already dealt with this issue before as they have fixed my credit once! I do not own the business that bought the makeline I was supposed to be taken off the lease for this makeline as our previous agreement said.. if this isnt fixed again and done with forever I will get lawyers involved which I shouldnt need to as this has already been discussed and agreed upon previously! Hopefully we can get this fixed quick

      Business Response

      Date: 02/24/2023

      TimePayment's response is attached. 
    • Initial Complaint

      Date:02/10/2023

      Type:Service or Repair Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I purchased restaurant equipment from Restaurant Depot and was referred to Time Payment for financing. Time Payment calls the financing leases. I signed a contract (account # ******** for ** payments of $178.88 plus $14.31 in sales taxes and $3.14 in property taxes. Total of $196.33 each month. Then I was sent an insurance binder for an additional $12 per month. A total of $208.33 per month. Time Payment has been charging my bank account $222 each month. At the end of the 21 payments they are now saying I owe one more payment and an additional amount of money based on the value of the equipment. That is not what I agreed to pay. I have the agreement. After looking at all of the other complaints it seems they are a predatory lender using terms like equipment lease to validate some of their practices. I have paid all of the 21 payments, at a payment price that I did not agree to pay. I want to have my financing of this equipment discharged and marked paid in full.

      Customer Answer

      Date: 02/21/2023

      I have not heard from the business in response to my complaint.The business (TimePayment) continues to call and email me for a final payment and will not respond to my request for information on why they have taken more money from my account than I agreed in the contract. I requested information by email. They ignored my request and respond with my account is now past due. 

      I need an attorney who is willing to file a class action lawsuit against Time Payment Corp, for their deceptive practices. I googled Time Payment corp scam and many complaints were reported on multiple platforms. 

      Business Response

      Date: 03/07/2023

      Please see TimePayment's response attached. 

      Customer Answer

      Date: 03/07/2023

      Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered. 

      [You must provide details of why you are not satisfied with this resolution.  If you do not enter a reason for your rejection, your complaint will be closed as Answered.]

      Businesses and Customers should be civil, courteous and polite in their responses to complaints. It is important to remain professional and productive when participating in the BBB complaint process.

      FAQ

      Hello,
      I am enclosing photos from the timepayment portal site showing how my lease has been paid, every payment, in full for the 21 payments. Upon reviewing my payments on the TimePayment site I became aware that they were over charging my account each month for $222, not the contract price, not the contract price with all of the taxes and fees and insurance, a price that was beyond all of contract prices. I contractually agreed to pay $196.37 each month. A month later TimePayment added $12 for insurance to my bill. Even though I have business insurance that covers equipment and sent them the declaration pages for my insurance information. The $196.37 plus the $12 for insurance is $208.37 each payment of 21 payments. TimePayment routinely added additional charges to my invoice, without notice or explanation, and charged my account more than the $208.37. TimePayment continually over charged my account for more money than the contract price, without explanation, for more than 12 months. TimePayment overcharged my account and depleted the account. TimePayment has not credited my account for the overcharges, and have harassed me by phone demanding payment, and ignoring my concerns. 
      The TimePayment user portal does not allow me to go back to the beginning of my payments. The portal is confusing with regards to invoices and payments and how charges are credited. Each month an automatic payment was deducted from my account without my approval of the amount. It was done through credit card billing and arbitrary. I had no say when the amount was charged or how much. On all other automatic payments I am sent a payment invoice. 

      TimePayment has been overcharging my account and there is no recourse with them or their service. I want my account credited properly and not padded with extra charges that I did not agree to pay. . 

      Regards,

      ***************************

       

       

      Business Response

      Date: 03/28/2023

      Please see previous response for explanation of charges. Attached are full invoice and payment histories. Please contact TimePayment's *************************** for further assistance.
    • Initial Complaint

      Date:01/23/2023

      Type:Product Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      a lease transaction was began with this company for product to be purchased from *****************. The product were not. As described, and the bank approved the purchase based upon circumstances such as for use on a specific vehicle used in the operations of business that said product that chery industrial had for offering was not compatible with. Therefore the entire transaction was canceled. Untaxers received no product from *****************, and therefore owes no money on any lease applies for with time payment. Written communications phone calls, voice messages, emails have all been sent to time payment explaining that there was nothing received and therefore nothing will be paid. However, time payment continues to harass Untaxers relentlessly for payment on a lease that is void as it never came to fruition.

      Business Response

      Date: 02/20/2023

      This account with TimePayment is closed and no contact has been made since December 2022.
    • Initial Complaint

      Date:01/16/2023

      Type:Billing Issues
      Status:
      ResolvedMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have a business equipment lease/loan with TimePayment, and TimePayment has falsely accused and reported my being late on the loan agreement which I am not.TimePayment has reported and is even charging me lates fees on a loan that they automatically deduct out of my bank account each month, but claims I am late by two different employees. The first employee I've spoken with claims to not now anything and said I was over 60 days late and would get back to me from our conversation last week.This week, today (1/16/2023) another representative from TimePayment has emailed me saying I was only 30 days late and the business has reported me to the credit bureau's defaming my character and causing current and potential creditors to view me as a delinquent customer.I've tried to reach out to ********************** numerous times with no succuss.

      Customer Answer

      Date: 01/27/2023

      I have not heard from the business in response to my complaint.

      Business Response

      Date: 02/14/2023

      TimePayment apologizes for your negative experience. Please be advised that TimePayment has not received payment from you in some time, as the payments setup via ACH have failed. Please contact our *************************** to resolve this matter.

      Customer Answer

      Date: 02/15/2023

      Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered. 

      The business is a liar, it has received my payments as they are AUTOMATIC withdrawn, and my account has plenty money to cover the loan.

      I don't control their automatic debits, they do, that is why in the beginning I wanted to do it manually, I knew it would be a problem with this young uneducated generation of today, as they know nothing and don't care about nothing but ruining other people's business because they don't have anything good in life.

      I have bank statements telling me it was taking out, what the business did after that is not my concern as they do things automatically. The business is trying to convince me cash debits can fail a transaction, how when money is in the bank, if it was a check I understand, as checks can bounce, but not cash. **** once taking out is cash guaranteed as it needs to be there.

      This business is obviously a scammer, as multiple others has had the same issues, which most is posted on the BBB, other complaints are elsewhere.

      Furthermore, TimePayment has been engaging in other unlawful wire fraud activities on my account as they've sent me a ****** letter trying to embezzle money from me saying I need to send them a check for monies already paid, then 3 days later I've found out they withdrawn monies out of my account, same as what they demanded using a totally different name as what they've been using thinking I was stupid and didn't notice their double dipping which is now being reviewed with my legal department so I can then pass this off to the ****** for future investigation.


      FAQ

      Regards,

      Naturoway

       

       

      Business Response

      Date: 02/15/2023

      Please contact TimePayment's ******************** at ************ so that we can resolve this matter. Payments are no longer on automatic withdrawal, please provide documentation of these attempts to withdraw payments from your account using TimePayment's name. 

      Customer Answer

      Date: 02/16/2023

      Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered. 

      First, I'd like to point out that the number that the business provided was incorrect, as it is TimePayment that provided their number. That number ************** was a fake number connected to another business, and if they can't get their information correct, then as you see there not getting mines correct, which is why we're here now.

      I did manage to find a number for TimePayment and when I spoke to the person (***************************, I hope correct spelling) claiming to handle this matter, ****** stated she was in the collections department and I was transferred by their employee to her, which would then be another incorrect information given, so as you see this business has a history of incorrectly conducting business.

      But continuing, Ms./******************* has stated she is the one handling the BBB complaint I've ask her about, and she refused to assist me properly and told me she'll be turning this over to her legal department, which I said was fine, and when another person (********) got on the line she refused to help me at all. ******** just ended the call on me without discussing the matter or gathering any details.

      If this is how the "business" operates than I don't think this matter will be addressed properly here, I will have no choice but to pass this on to the courts and then the ****** for further investigation on the unlawful financial wirings that TimePayment has been doing to my banking account.

      FAQ

      Regards,

      Naturoway

       

       

      Business Response

      Date: 02/23/2023

      TimePayment apologizes for the inadvertent typo in our phone number. Representatives can be reached at ************ to discuss this matter further. We will need to go over your account with you so we can resolve.

      Customer Answer

      Date: 03/07/2023

      [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

      Better Business Bureau:

      I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #********. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 

      We've worked out the issue, and I think TimePayment has done what it supposed to do. Hopefully this matter won't be an issue down the road.


      Regards,

      Naturoway Therapies

    • Initial Complaint

      Date:01/12/2023

      Type:Order Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was informed by the monitoring company for my alarm system that my system would no longer be serviceable due to new 5G regulations. I reached out to my installer to resolve this matter to find that they had gone defunct or at the very least were not servicing contracts.At that time, on 02/22/2022, I reached out to Timepayment corp to cancel my subscription based on breach of contract as my alarm system was no longer going to be serviced. They informed me that I would be unable to have the cancellation go into effect immediately and that I would have to wait until my contract ran out. I explicitly told them I wanted that subscription canceled at the earliest possible time.They continued to charge me throughout the rest of the original contract period and are now charging me beyond my contract period. They claim I have to mail a certified letter stating that I wish to cancel my subscription without even giving a usable address in their contract. Per consumer protection regulations, the documented communication I made on 2/22/2022 is sufficient for cancellation. Moreover, I should be renumerated for the time period for which I was being charged while the monitoring contract was not serviceable due to breach of contract.

      Customer Answer

      Date: 01/23/2023

      I have not heard from the business in response to my complaint.

      Business Response

      Date: 02/14/2023

      TimePayment apologizes for your negative experience. Your account has been closed.

      Customer Answer

      Date: 02/15/2023

      Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered. 

      [You must provide details of why you are not satisfied with this resolution.  If you do not enter a reason for your rejection, your complaint will be closed as Answered.]

      Businesses and Customers should be civil, courteous and polite in their responses to complaints. It is important to remain professional and productive when participating in the BBB complaint process.

      FAQ

      Regards,

      *****

       

       The account was only closed after having to submit extra paperwork. I did not receive a refund of the extra charges and was in fact charged again on January 31st. The extra paperwork was an undue burden directly in opposition to my rights as a consumer. I am entitled to a refund for the fees charged past my original enrollment period and for the fees during the time which my system was not serviceable due to breach of contract.

      Business Response

      Date: 02/15/2023

      TimePayment is only responsible for the billing and collecting of the payments under the Alarm Monitoring Agreement entered into on 12/14/2017, which had a 60 month term. TimePayment will refund the January payment that was auto-debited. Please contact TimePayment's *************************** at ************ if you wish to discuss further.

      Customer Answer

      Date: 02/16/2023

      Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered. 

      [You must provide details of why you are not satisfied with this resolution.  If you do not enter a reason for your rejection, your complaint will be closed as Answered.]

      Businesses and Customers should be civil, courteous and polite in their responses to complaints. It is important to remain professional and productive when participating in the BBB complaint process.

      FAQ

      Regards,

      *****

       

      I was charged twice in January after the original enrollment period was over. Once on the 3rd and once on the 31st. At the very least, I am requesting a refund on both those charges.

       

    • Initial Complaint

      Date:01/11/2023

      Type:Billing Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My banking information changed and this company does not have an online system to allow you to issue payment or even monitor your account. They do not send statements so I have to contact them to get information on the loan. They just debit your account with no communication. The loan has now Been acquired by Time Payment Corp they are now listed as ********* Payment dba *************** and they do not have the ability to look at the accounts or assist with payments. ******* has a number that goes to vm and they do not return calls. I have phone records. You have to email in hopes that someone emails you back. They are loansharks!

      Business Response

      Date: 02/15/2023

      Please be advised that *************** was experiencing technical issues with the phone systems around January 11th and 12th, and representatives reached out by email and phone shortly thereafter. Briland's records indicate your banking information has been updated.

      Customer Answer

      Date: 02/16/2023

      Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered. 

      WHY SO I NOT GET BILLING STATEMENTS? WHY CANT I ACCESS MY ACCOUNT ONLINE? I do not have time to call this conpany everytime I need something regarding my account. 
      Businesses and Customers should be civil, courteous and polite in their responses to complaints. It is important to remain professional and productive when participating in the BBB complaint process.

      FAQ

      Regards,

      ********

       

       

      Business Response

      Date: 02/20/2023

      *************** does not have an online portal in which you can access your account. A representative of the ******* team will contact you to assist further.

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