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Business Profile

Computer Software

Total AV

Headquarters

BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

2.1

Average of 399 Customer Reviews

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Review Details

  • Laurir S

    Date: 07/23/2023

    I am being charged every month and I deleted this app 2 or 3 months ago! I cannot stop them from taking $10 every month! I should not have to cancel my card to get them to stop taking my money! Make them stop! The scam is such bullshit!

  • DeArd W

    Date: 07/20/2023

    Nothing but a scam!!! They refuse to communicate either by email, text, or phone! They have claimed the email I signed up with is invalid. It has been the email I have used for the last 20+ years is invalid; go figure that one out? It would not surprise me to find out they are writing their own reviews!

  • Susan P

    Date: 07/19/2023

    You can not find a cancelation anywhere on the app. How do I cancel this app?

  • Ken D

    Date: 07/12/2023

    Cannot cancel just get the run around they keep telling me they will email me and follow directions to cancel but never get a email from them and they just keep trying to get me to stay very bad customer support. I'm giving them 1 star only because they won't let ne do zero

  • Marion E

    Date: 07/11/2023

    Terrible stole REMOVEDfrom my credit card, made up a second account for the same computer, first year it was $46, every year they increased now it was $400, charged twice for the second account

  • Marlena M

    Date: 07/06/2023

    Total Scam should be the app's name.First, it doesn't block ads.They then take unauthorized monthly payments. The "cancel" function on their website only delivers error messages. Emails to cancel have automatic replies that tell you to cancel through their website. No chat or phone support. They are thieves.

  • Demetria M

    Date: 07/04/2023

    Dont do it! What a nightmare! I had to contact my credit card company to Take off the charges and was charged AGAIN today! Chatted online with an agent then he disappeared. Ugh!!!

  • Robyn T

    Date: 07/04/2023

    DO NOT USE THIS COMPANY: Total AV Antivirus Even after turning off Auto-Renew, they kept on and on trying to hit my credit card, usually I keep my credit cards locked. After many attempts contacting them, and it's been almost 2 years and still they try hitting my credit card. I had my credit card number changed and somehow, today July 4th 2023, they hit another credit card, hit me for one fee of REMOVEDand figured out oh that worked, so they hit my card again for an even REMOVED! If this isn't a scam company I don't know what is! Put my credit card over the limit!! I am livid! This company,Total AV Antivirus, nothing but thieves!!

  • Karla E.

    Date: 07/03/2023

    You figured how to get your 37$any way. Real em in for REMOVEDconfuse them with REMOVEDI thought it was. And then charge 37$ with no way for the consumer to change that back cause it's a mistake. I wanted REMOVEDpackage and you tried to get 37$. Then to cancil you send me to another site to cancil. That site tells you nothing of charges till the end then they charge you 37$ to cancil subscription so I had to pay that amount anyway. You and that company are not consumer friendly. Sham sham.

  • corby b

    Date: 07/02/2023

    Total theft!! Please react to these reviews about TotalAdblock. This app is scamming people, FLAT OUT. They need to be taken to court for a class action suit.

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