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Business Profile

Computer Software

Total AV

Headquarters

BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB
Visit Website(833) 386-3951Email BusinessWrite a Review

About

Overview

Headquarters

Total AV

250 Northern Ave Fl 3

Boston, MA 02210-2027

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BBB Accreditation & Rating

Total AV is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

More InformationWhy choose a BBB Accredited Business?

BBB Rating

A+

Reasons for rating

  • Customer Reviews are not used in the calculation of the BBB Letter Grade Rating.
More InformationHow are BBB ratings calculated?

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About This Business

Total Security provides cybersecurity products and services, including antivirus protection, password management, ad blocking, file backup, web protection, browser privacy, system cleaning, and VPN encryption. The company assists clients with real-time malware protection, secure password storage, ad and tracker blocking, file backup and sharing, and privacy safeguarding across multiple devices and platforms.

BBB Accredited Since: 10/30/2025

Years in Business: 26

Business Details

Local BBB:
Better Business Bureau in Eastern MA, ME, RI & VT
BBB File Opened:
9/18/2025
Business Started:
11/29/1999
Business Incorporated:
1/23/2024
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Total Security US, LLC
Scan Guard
PC Protect
Total Adblock
Total Drive
Total Webshield
Total VPN
Total Cleaner
Business Management:
Mr. Daniel Short, CEO
Ms. Natashia Gunner, Manager of Customer Support
Ms. Rebecca Dyer, Marketing Manager
Ms. Sophie MacDonald, Vice President of Operations
Mr. Hari Ravichandran, Founder/CEO
Number of Employees:
110

Additional Contact Information

Principal Contacts
Mr. Daniel Short, CEO
Ms. Rebecca Dyer, Marketing Manager
Mr. Hari Ravichandran, Founder/CEO
Customer Contacts
Ms. Natashia Gunner, Manager of Customer Support
Ms. Rebecca Dyer, Marketing Manager
Additional Email Addresses
Primary: Email this Business
Additional Websites
totalav.com
Social Media

Additional Information

Business Categories
Computer Software, Electronics and Technology, Cyber Security

Latest Reviews

  • Nancy N

    "Only had the product for one day. The total scan took a long time to complete, so I assume it was doing a thorough job." ... Read full review

  • Michele L

    "Easy to use. Platform of services is extensive." ... Read full review

  • Shawn N

    "just starting to use so far so good we will see how it goes"

View all Reviews

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.