Business ProfileforAtchafalaya Homes, LLC

I purchased an Indies House single wide in 2006. My salesman was Cody. I was told I did not qualify for the home I chose. 3 months later I get a call that I was approved. Upon research I found out that I had the adequate credit score to begin with. I noticed the home did not look the exact same because at the time I did not want to order and wait I wanted the home on the lot. I had applied first but I think he let someone with cash take the home that I was in process of purchasing because he did not want to wait either. So I was cut out. So he forced me to wait anyway. I should not have agreed to buy this due to his rude lies. But I needed a home. He lied when I said it looked different because the furniture was removed. It was not the case. They delivered this home filthy. Full of saw dust in vents and all over surfaces as well as dead flies everywhere. At time of purchase they had taken $10,000 down payment. I noticed a huge crack in sheet rock above the door. I asked if they would reduce price. At that point Cody said he’d speak to the owner. He returned and said “actually someone is here with cash and we will sell it to them instead”. I said “you’ve already taken my down payment”. So I took the defective home out of desperation. Being told it is last one available and the man with cash wanted it. I’m sure he was lying to intimidate and bully me. The air conditioning never worked properly. Refrigerator broke in 5 years. AC had to be replaced in 5 years. They delivered home lopsided in back. A block cracked and it sank. They never leveled home and the doors were adjusted by my daughter who had to hang all doors and install lights overhead because they never set up the home. Very trashy people and dishonest. Junk appliances. Filthy home delivered and not cleaned. Probably sold me one they ordered that was a replica but missing some beauty as the original one I applied for was taken mid contract and sold to a customer who refused to wait. An expensive home

Hi ********, We are sorry to hear about the experience you had with Atchafalaya Homes in 2006. We'd like to note that our team has changed since 2006. Cody no longer works for us, so in order to look into this further - we will have to confirm some information from you. Here is a list of things we will need: - Your final signed purchase agreement (your warranty term should be included) - Your phone number and email (so we can contact you directly) - A log or screenshots of any service requests that you submitted to Atchafalaya Homes that were not responded to (The refrigerator, AC, doors not being leveled, etc.) You mentioned a few things broke down after 5 years. Like any home purchase, we strongly suggest each customer purchases a 1-7 year warranty for things that may happen like this. Once we have the information requested from you, we'd be more than happy to look into this further to see how we can help you. Thank you for your feedback and we hope to reach a solution with you soon!