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Business Profile

Textbooks

eCampus.com

Reviews

This profile includes reviews for eCampus.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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eCampus.com has 2 locations, listed below.

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    Customer Review Ratings

    2.87/5 stars

    Average of 107 Customer Reviews

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    Review Details

    • Review fromKerri J

      Date: 05/15/2023

      5 stars
      Book received and in good condition. Will use ecampus again.
    • Review fromChristina A

      Date: 05/14/2023

      5 stars
      Book came just in time for class. My campus was having issues getting the book so this site was a life saver. Love the rent with option to purchase later!
    • Review fromMarsi R

      Date: 05/13/2023

      3 stars
      The delivery was timely. The used book was not in as great of shape as I’d hoped. The pages are pretty frayed. The seller didn’t have any specific condition details which other sellers do provide (levels of used).
    • Review fromFarley P

      Date: 05/11/2023

      5 stars
      They were very courteous and prompt. Definitely recommend them for textbook needs
    • Review fromMelisa H

      Date: 05/11/2023

      5 stars
      My books arrived quickly and in great condition. Thank you!
    • Review fromPATRICK O

      Date: 05/10/2023

      5 stars
      THANK YOU I HAVE RECEIVED THE BOOK, ORGANIZATIONAL BEHAVIOR, NINTH EDITION,BY STEVEN L.MCSHANE AND MARY ANN VON GLINOW.
    • Review fromRob P

      Date: 05/09/2023

      1 star
      SCAM ARTISTS!! advertising books they don't have, taking orders only to cancel!!
    • Review fromMelissa M

      Date: 05/07/2023

      3 stars
      Purchasing was easy. Price was fair. However, I was unable to track my package after it shipped. The book arrived 2 days later than expected.
    • Review fromAngela P

      Date: 05/05/2023

      5 stars
      Book was delivered a day earlier than expected and was on time for class.
    • Review fromBrittany N

      Date: 05/05/2023

      1 star
      Took my order for an item that was out of stock! :( Apparently their better-than-competitors price was too good to be true: they took my order, had me wait a week for our order to be filled, then only to notify me that "Unfortunately, we were unable to locate a supplier for the following items:...".
      Don't advertise it if it's not in stock!! Can you imagine if this was a textbook for an imminently-starting class?? Buyer beware!!! :(((

      eCampus.com

      Date: 05/09/2023

      Hi Brittany! We apologize for the inconvenience and frustration this must have caused you. While we carry thousands of books in our warehouse, some items are only available from our distributors or publishers. The item you order did show in stock with our distributor; however, they changed the availability on the item after several days. Therefore, we refunded the order right away, back to the original payment method. We have added some in-store credit to your account for the inconvenience. This credit can be used on any future order. Thank you for choosing eCampus.

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