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Business Profile

Textbooks

eCampus.com
BBB Accredited BusinessARated by BBB
Visit Website(859) 237-7432Write a Review

About

Overview

eCampus.com

2373 Palumbo Dr

Lexington, KY 40509-1047

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See Hours
Operating Hours
8:30 AM - 9:00 PM
8:30 AM - 9:00 PM
8:30 AM - 9:00 PM
8:30 AM - 9:00 PM
8:30 AM - 9:00 PM
8:30 AM - 5:00 PM
8:30 AM - 5:00 PM

Find a Location

eCampus.com has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    BBB Accreditation & Rating

    eCampus.com is BBB Accredited.

    This business has committed to upholding the BBB Standards for Trust.

    More InformationWhy choose a BBB Accredited Business?

    BBB Rating

    A

    Reasons for rating

    • 194 complaint(s) filed against business
    More InformationHow are BBB ratings calculated?

    Join Trusted Businesses

    Become BBB Accredited

    About This Business

    eCampus.com provides textbooks, including rentals, new and used books, and digital versions. The company assists clients with ordering materials through an online platform and offers buyback services.

    BBB Accredited Since: 12/1/2010

    Years in Business: 25

    Products and Services

    eCampus.com offers used textbooks, new textbooks, eTextbooks and textbook rentals. The company also offers an online buyback program to allow students to sell their textbooks to us.

    Business Details

    Local BBB:
    BBB serving Greater Kentucky and South Central Indiana
    BBB File Opened:
    3/8/2005
    Business Started:
    7/18/2001
    Business Incorporated:
    2/26/2004
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Names:
    eCampus.com, Inc.
    ecampus books
    SellBackBooks.com
    ecampus
    Knetbooks.com
    Book Mob
    Business Management:
    Mr. Chris Smith, Customer Service Director
    Mr. Dave Clay, COO

    Additional Contact Information

    Principal Contacts
    Mr. Chris Smith, Customer Service Director
    Customer Contacts
    Mr. Mark Carson, VP Customer Experience
    Mr. Barry Kern, VP of Partner Services
    Mr. Chris Smith, Customer Service Director
    Mr. Matt Montgomery, President/CEO
    Mr. Kevin Smith, CFO
    Additional Phone Numbers
    Other Phone: (859) 514-5200
    Other Phone: (855) 252-4222
    Social Media

    Additional Information

    Payment methods
    • American Express
    • Discover
    • MasterCard
    • PayPal
    • Visa
    • Venmo
    Business Categories
    Textbooks, Online Shopping, New Books, Book Orders, Encyclopedia

    Latest Reviews

    • Tahy V

      "Ecampus review for BBBI received a book that had glue issues with the spine, it was a rental and only a little loose so I didn’t complain and just used it for the semester. I admit I sent it back late BUT in time for a partial refund." ... Read full review

    • Diane P

      "My experience with eCampus was extremely disappointing due to the complete lack of accessible customer support. The company relies entirely on automated systems, making it nearly impossible to resolve issues that require human intervention." ... Read full review

    • Nancy J

      "Why does this company have books for "sale" that are not even in their inventory? After 8 days with no shipping notice, I tried to get customer service twice and both times my issue was "forwarded" to the right department and never received any response." ... Read full review

    View all Reviews

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